WEBVTT

00:00:00.000 --> 00:00:04.600
 Well, hello there. Welcome to the Church Digital Podcast. My name is Jeff, and I'm glad you're

00:00:04.600 --> 00:00:09.900
 joining us again today. This is episode 10. This is a unique episode, a little different than

00:00:09.900 --> 00:00:13.620
 maybe some of the ways we've done in the past. You see, back in episode 9,

00:00:14.240 --> 00:00:21.020
 Ray DeArmas, online pastor at Christ Fellowship, and myself were having a long conversation with

00:00:21.020 --> 00:00:26.940
 lead pastor Eric Geiger from Mariner's Church out in California. And we were wrapping up the

00:00:26.940 --> 00:00:32.120
 episode. It was a great episode in context of talking about omni-church and maybe even

00:00:32.120 --> 00:00:38.260
 omni-channel, omni-communications, omni-church, uniting church online and physical campuses

00:00:38.260 --> 00:00:42.880
 online in context of communication. Eric Geiger actually brought up a new term, at least a new

00:00:42.880 --> 00:00:49.640
 term to me, honestly, a unified church, a unified commerce, where it actually more tightly intertwines

00:00:49.640 --> 00:00:56.740
 things, not just from a communications perspective, but actually into a more deeper, much more

00:00:56.740 --> 00:01:04.340
 richer ministry mindset, where the church, where the company physically interacts in physical

00:01:04.340 --> 00:01:10.160
 space or virtual space the same way. Great concept, loved it. And so if you're interested

00:01:10.160 --> 00:01:15.920
 in more of that, check out episode 9. But at the end of the episode, I asked Eric Geiger a

00:01:15.920 --> 00:01:20.740
 question. I thought I was landing the plane, and I asked a simple question. When you're making

00:01:20.740 --> 00:01:28.220
 a decision about something in context of church online, what insight do you take? As leaders

00:01:28.340 --> 00:01:36.140
 underneath you, how can we communicate effectively to you, to show you, to convince you, to give you

00:01:36.140 --> 00:01:42.120
 information towards what would lead you as a lead pastor to make a decision at this level?

00:01:42.780 --> 00:01:49.300
 And honestly, I was surprised that 30 minutes later, we were still talking at that one answer. And so

00:01:49.300 --> 00:01:55.340
 rather than to pile it into one episode, we broke it up into two. So what you're listening to here is

00:01:55.340 --> 00:02:01.220
 Eric Geiger, lead pastor for Mariner's Church in California, Ray DeArmis, online pastor at Christ

00:02:01.220 --> 00:02:07.860
 Fellowship in Miami, as well as myself, Jeff with the Church Digital, in a simple conversation, how to

00:02:07.860 --> 00:02:14.960
 talk to your leadership about church online. Here you go. How do you, as a lead pastor,

00:02:15.620 --> 00:02:23.060
 Mariner's is huge. Like in just in the context of size, California, you've got a wide varying range

00:02:23.060 --> 00:02:28.560
 of people that attend different demographics, different. How do you make a decision for something

00:02:28.560 --> 00:02:33.520
 like this? Like theologically, I'm agreeing with this. I'm not agreeing with this. Once again,

00:02:33.520 --> 00:02:38.020
 I'm not, I don't want to put you on the spot for a decision and a direction, but more of what

00:02:38.020 --> 00:02:44.380
 decisions, because realize the people that are listening to this are technical people that need

00:02:44.380 --> 00:02:53.720
 to convince someone like you of the way that they think. And so coach me through here. How can we

00:02:53.720 --> 00:03:00.120
 connect with, with you as, as a high level leader to show you some of these things to, to get you to

00:03:00.120 --> 00:03:06.160
 understand? That's a great question, man. All right. So you're saying that most people are listening

00:03:06.160 --> 00:03:13.180
 right now are, are guys, girls like you and Ray, and how do they, how do they have a combo with a

00:03:13.180 --> 00:03:17.840
 senior pastor, executive pastor to push the ball a little further down the, down the field?

00:03:18.520 --> 00:03:19.000
 Yes, sir.

00:03:20.640 --> 00:03:27.080
 Okay. I, I, it, you know, it always depends on how, how, um, compelled the leader is by data,

00:03:27.080 --> 00:03:34.060
 but if the leader is compelled by data, the data that you have at your disposal is staggeringly

00:03:34.060 --> 00:03:39.580
 compelling right now on a couple of things. The number of people who are, who are watching services

00:03:39.580 --> 00:03:45.480
 online, they are, it is really going, it is really increasing really high. Uh, I mean,

00:03:45.480 --> 00:03:51.400
 we might be up like 45% on any given weekend right now online compared to the previous year.

00:03:51.920 --> 00:03:57.000
 That's, I mean, how do you not pay attention to that? And then it's like, okay, do you not want to,

00:03:58.160 --> 00:04:02.720
 what are we going to do with all of these people? You know, are there, they are watching and they're

00:04:02.720 --> 00:04:08.240
 not, these aren't people just hitting, hitting the site, you know? And, oh, and these aren't people

00:04:08.240 --> 00:04:13.860
 who are watching like on Tuesday night. These are people watching the live stream, which to me,

00:04:13.900 --> 00:04:18.400
 that's a different thing because if you're watching on Tuesday night, it might be my mom,

00:04:18.500 --> 00:04:25.860
 you know, who's already put, which she does watch every week. Um, she's plugged into another church.

00:04:26.000 --> 00:04:31.340
 I don't, I don't feel any responsibility for her. I mean, I do as my mom, but not as a,

00:04:31.860 --> 00:04:37.020
 not as someone, she's already in plugged into a church, right? But the people who watch live on

00:04:37.020 --> 00:04:42.900
 Sunday morning or Saturday night, that's a different thing. I mean, I'm, are they plugged in? Are they

00:04:42.900 --> 00:04:47.440
 not plugged into a church? Are they plugged into our church? Who are these people? Eric, look at how

00:04:47.440 --> 00:04:53.520
 many people watched last week during church. And then, you know, here's where they're from. Eric,

00:04:53.520 --> 00:05:00.440
 check it out. They are from, you know, X percent are from like within a 10 mile radius. I mean,

00:05:00.440 --> 00:05:05.220
 I think that would get, that would get attention big time. Where, so one of the things that, that

00:05:05.220 --> 00:05:09.220
 you, you've talked about needing, and you said the word, I don't remember if it was discipleship

00:05:09.220 --> 00:05:14.660
 process or discipleship pathway, like, okay, who are these people? Uh, the Sunday morning

00:05:14.660 --> 00:05:20.000
 attenders, the live ones. Okay. There's some legitimacy in here. Um, this, so they're not attending

00:05:20.000 --> 00:05:24.500
 church somewhere else since the majority of churches are Sunday. So we need to try to, do you,

00:05:24.840 --> 00:05:29.160
 do you feel accountability for those? I don't even know if I said that word right. Do you feel

00:05:29.160 --> 00:05:34.840
 accountability for those just within the 10 mile or do you define as, as opportunities even outside of

00:05:34.840 --> 00:05:38.820
 that 10 mile? Yeah, that's a good question. And I think, I think a team's got to wrestle with that.

00:05:38.920 --> 00:05:46.740
 Um, I don't feel, uh, I feel, I feel a very specific burden for orange County for me. So there,

00:05:46.800 --> 00:05:52.480
 but there's some churches that, that they're going to have a, um, a broader perspective, you know,

00:05:52.480 --> 00:05:55.680
 like a life church, for example, they're going to, they're going to, they're going to feel like,

00:05:55.800 --> 00:06:00.920
 I mean, they have campuses all over congregations all over. Um, I'm going to view the stats within

00:06:00.920 --> 00:06:04.460
 Orange County differently than I'm going to view the stats outside of Orange County. We don't,

00:06:04.520 --> 00:06:10.000
 we don't have any intention to expand outside of what we want to be for this cat, you know,

00:06:10.340 --> 00:06:15.280
 3.4 million people or 3.2 million people that live here, half who don't have any connection to a

00:06:15.280 --> 00:06:21.180
 church. That's, that's, that's really where, where we're talking and praying. So because of that,

00:06:21.180 --> 00:06:26.880
 and I would view those stats through that lens. Yeah. Orange County is a very diverse area, right?

00:06:26.960 --> 00:06:31.820
 Much like, you know, the context that we work together in here in Miami. Are you finding that

00:06:31.820 --> 00:06:37.340
 a lot of folks are sharing and spreading, uh, what you guys are doing beyond the borders of Orange

00:06:37.340 --> 00:06:42.500
 County? Because I imagine it's a very diverse community from what, from a few times that I've

00:06:42.500 --> 00:06:47.200
 been, you know, in the LA area or even close to it, or maybe I'm, I'm off, uh, just looking at some

00:06:47.200 --> 00:06:52.000
 of the demographics, but I see just tremendous potential for, for some of that content just

00:06:52.000 --> 00:06:55.600
 getting out there simply because of, uh, the unique environment that you guys are in.

00:06:55.680 --> 00:07:00.460
 So you're talking about like, like in Miami, you'd have someone who's from Columbia who listens to a

00:07:00.460 --> 00:07:04.480
 sermon and they're, they're, they're sharing it with like family back in Columbia. Right.

00:07:05.240 --> 00:07:11.600
 Yeah. And so you're right. There's diversity here that way. So Irvine's like 44% Asian. So,

00:07:11.600 --> 00:07:16.940
 um, you know, multiple different generations of that, but, but there's definitely

00:07:16.940 --> 00:07:24.540
 relationships outside of this area, you know, so, um, I don't know if, if we've tracked, uh, the sharing

00:07:24.540 --> 00:07:31.620
 yet of, you know, who's, who's sending a message or who's, uh, sharing a link. Are you, how are you

00:07:31.620 --> 00:07:37.180
 tracking that now, right? We are, we are. Um, and we've been since Jeff's been here, um, because

00:07:37.180 --> 00:07:42.340
 there've been a whole lot of different analytics that we've been able to pull. Um, and even people

00:07:42.340 --> 00:07:46.760
 just kind of interacting with us on a global scale this last week, we had a connection card in

00:07:46.760 --> 00:07:51.440
 from a Rwanda of somebody who wants to start a small group, uh, there. And so there's missional

00:07:51.440 --> 00:07:55.940
 implications. There's all sorts of things that kind of happen there when, when that does happen

00:07:55.940 --> 00:07:59.940
 as a result of people interacting with us in different environments. And then, you know,

00:07:59.980 --> 00:08:03.660
 obviously people sharing content to sharing content, uh, how are you, how are you tracking

00:08:03.660 --> 00:08:08.020
 if you're sharing content like Facebook shares or what are you looking at? Uh, we take a look at

00:08:08.020 --> 00:08:12.440
 Facebook shares. Uh, we can take a look and see how links, uh, kind of bounce around. Um,

00:08:12.440 --> 00:08:16.680
 and then of course we see where some of the different views come from. And then when they

00:08:16.680 --> 00:08:21.740
 reach out to us, that's where we get a definite sense of, Hey, how'd you hear about us? And how did

00:08:21.740 --> 00:08:26.080
 this happen? And it spurs on a lot more of a detailed conversation. Sometimes it's family

00:08:26.080 --> 00:08:31.120
 and sometimes it's a friend and sometimes it's, man, I Googled church and your name, your name

00:08:31.120 --> 00:08:35.140
 popped up. And this is how I started interacting with your content. I don't live in a place where

00:08:35.140 --> 00:08:40.520
 there's a great theology or where there's a great content popping up, uh, church wise. And so I

00:08:40.520 --> 00:08:44.720
 started interacting with you guys and this is how I came about it. Rob, a small group leaders. Oh,

00:08:44.720 --> 00:08:49.380
 I'm sorry. Rob, a small group leader, uh, um, that, that Jeff helped, uh, bring up in disciple.

00:08:49.380 --> 00:08:54.160
 And now he's underneath my care. He's leading an online group from the UK, but he actually found us

00:08:54.160 --> 00:08:58.240
 because his company headquarters was here in Miami down the street from our West Kendall campus and

00:08:58.240 --> 00:09:02.840
 took that back with him. So there's so many different ways that that comes in. Yeah. That's

00:09:02.840 --> 00:09:07.820
 cool. I mean, I would love to know, again, you wrestled with the missiology. Like I want the message

00:09:07.820 --> 00:09:16.500
 shared and then the ecclesiology, uh, do I want to, do I want to assume spiritual responsibility for

00:09:16.500 --> 00:09:22.300
 people there or help those people get connected to a church right there? Right. Cause we don't have

00:09:22.300 --> 00:09:27.800
 a church there. I would not want to assume shepherding responsibility there, but I want to,

00:09:27.800 --> 00:09:31.500
 but I want to do, you know, I want the message out. I'd want to try to help them get connected to a

00:09:31.500 --> 00:09:35.380
 church there, you know? Yes. But, but I realized that everyone views that differently. So I'm not

00:09:35.380 --> 00:09:41.760
 cracking on, on that way. I just, I'm glad you have a strategy. Yeah. And for us, um, it's been a

00:09:41.760 --> 00:09:46.780
 connection first kind of a strategy to help them get connected locally. Um, that's where Jay Cranda,

00:09:46.780 --> 00:09:51.460
 who's been on a past episode of the podcast has been helpful. He's the, he's the online pastor over

00:09:51.460 --> 00:09:57.140
 at Saddleback where he looks at things through an online to offline, uh, kind of mode of trying to help

00:09:57.140 --> 00:10:01.080
 people in to get into offline community relationships, whether that's connecting them to a local church

00:10:01.080 --> 00:10:06.260
 or a local Christian community in their area, trying to help them find a place to get shepherded and not

00:10:06.260 --> 00:10:12.660
 just purely keep them here online. But sometimes, uh, to your point, and, and this is where the

00:10:12.660 --> 00:10:17.140
 relationship begins, where that transitions onto and how we can help them get connected in that

00:10:17.140 --> 00:10:22.240
 community. That's kind of how we viewed the road for them. Yeah. Yeah. Hey, you do a great job when I,

00:10:22.240 --> 00:10:29.120
 I've watched you Ray on the, um, on, on CF Miami, on the online thing, you know, getting the, doing the

00:10:29.120 --> 00:10:34.640
 connect card and all, how many people a week fill that out? It averages maybe around six or seven

00:10:34.640 --> 00:10:39.620
 right now a week. And so I don't want to, you know, it's funny because, and different churches

00:10:39.620 --> 00:10:44.140
 experience this out of like the quote unquote thousands of views that you get. Um, sometimes

00:10:44.140 --> 00:10:48.500
 you'll get X amount of interactions. And for us, those interactions become gold. They become

00:10:48.500 --> 00:10:52.880
 valuable in terms of helping them take someone's filling that out online. It, it, it, like they

00:10:52.880 --> 00:10:57.700
 really are one, one, some kind of communication. Yeah. They, they want to reach out to us in some

00:10:57.700 --> 00:11:02.840
 kind of way. And for us, we take that and we run with it as much as they'll allow us. Um, which is

00:11:02.840 --> 00:11:08.380
 why even things is even being specific in terms of, we try to make a lot of those fields required,

00:11:08.380 --> 00:11:12.740
 whereas somebody may fill out a connection card at a location, right. And they may just put their name

00:11:12.740 --> 00:11:16.500
 and drop it in the plate. We're looking for contact information in the sense of driving towards,

00:11:16.600 --> 00:11:20.500
 you know, in the workforce or in the Salesforce, they might look at it as a lead. We see it as

00:11:20.500 --> 00:11:24.380
 gold in the same kind of way where we're trying to get their contact information so that we can help

00:11:24.380 --> 00:11:29.980
 them get connected as quickly as possible. So we, that's why we make a strong drive beginning of

00:11:29.980 --> 00:11:33.600
 the broadcast, mid broadcast and end broadcast to make sure and ask for that. And there are even times

00:11:33.600 --> 00:11:37.300
 where I've thought of throughout the message, kind of doing pop-ups and just saying, Hey, if you're

00:11:37.300 --> 00:11:40.900
 just tapping in and joining us in the live stream or whatever, make sure and stop by

00:11:40.900 --> 00:11:46.800
 fmimey.org/connect and get connected with us so that we can help you take that next step on there.

00:11:46.800 --> 00:11:53.840
 And, uh, I'm sorry to hijack the, the, uh, broadcast, Jeff, go for it. I'm asking questions

00:11:53.840 --> 00:11:57.620
 that I think, uh, you know, yeah, you set me off earlier by saying, Hey, what does senior pastors

00:11:57.620 --> 00:12:01.520
 want to know? So this is kind of, listen, this is gold. Keep going, man. This is the kind of stuff

00:12:01.520 --> 00:12:07.440
 I want to know. Um, what, what do you guys find in, in terms of, uh, and this would be the stat

00:12:07.440 --> 00:12:12.560
 I'm curious about as I'm, as, as I'm looking for active versus passive, you know, cause I guess

00:12:12.560 --> 00:12:17.200
 the fear of online is man, they're, you know, they're, they're doing four things while they're

00:12:17.200 --> 00:12:22.400
 watching, you know? Um, and I don't even know how you would gauge that. So this is the only one I can

00:12:22.400 --> 00:12:31.440
 think of is how are, um, like in a, in an hour and 10 service an hour and 10, what percentage

00:12:31.440 --> 00:12:37.760
 are tapped in, you know, for an hour, hour, more of that. And what, what, what are there

00:12:37.760 --> 00:12:44.400
 just for like three or four minutes of the, you know, what percentage of the total stat is there?

00:12:44.400 --> 00:12:48.800
 You can tell me they, they showed up, they were there on time and they stayed the thing.

00:12:48.800 --> 00:12:53.840
 Like it looked like this was their service. Yeah. Um, in my experience, it's not a lot that

00:12:53.840 --> 00:12:59.200
 will tap in for the entire thing. Um, it's not, it's not a lot. No. And here's, and here's kind

00:12:59.200 --> 00:13:03.840
 of thing. Cause you're looking at long form content. And, and so some folks will check in and check out

00:13:03.840 --> 00:13:09.520
 as they go along. Uh, and we'll see that in a given live stream where folks will show up for

00:13:09.520 --> 00:13:14.320
 whatever reason, check out for a moment, check back in, check back out. And so there's been different

00:13:14.320 --> 00:13:18.480
 implications for that. Um, as far as how that works out in terms of the live stream. And then for

00:13:18.480 --> 00:13:23.200
 on demand content, which there's two different strategies, as far as how that works, I think

00:13:23.200 --> 00:13:27.120
 of the way that I personally listen to podcasts. And then I talk to people as far as how they engage

00:13:27.120 --> 00:13:30.880
 with the online service. Sometimes they'll take it in bites, almost like points in the message.

00:13:30.880 --> 00:13:35.360
 Like on drive time, I'm catching point a I'm getting home. I'm turning on the TV,

00:13:35.360 --> 00:13:39.920
 turn on my Apple TV, YouTube, get to point B, you know, fast forward. I get there. Hey,

00:13:39.920 --> 00:13:43.280
 wife's making dinner, come back in for point C or something along those lines.

00:13:43.280 --> 00:13:47.680
 So they are tapping in continually through the content, but not, and that's the thing they're

00:13:47.680 --> 00:13:52.800
 coming back in at different points. And so they might not sit there and watch it all in one

00:13:52.800 --> 00:13:55.840
 particular showing, but they're checking in and checking out in different portions,

00:13:55.840 --> 00:14:00.000
 which even has me considering, uh, chopping up different versions of the content and making

00:14:00.000 --> 00:14:04.400
 it available in that kind of way. Yes. That's so that people can digest it in that kind of way.

00:14:04.400 --> 00:14:11.600
 Yeah. I've got a pastor right now that I'm talking to about doing church online and his goal is to

00:14:11.600 --> 00:14:18.880
 record a five to 10 minute sermon in his house, in a studio he's got set up on Thursday night.

00:14:18.880 --> 00:14:23.520
 And so for him, it's like, I'm going to record this for online. And rather than broadcasting the

00:14:23.520 --> 00:14:29.920
 live thing, this is the message that he's going to send out because it's the same kind of like shorter

00:14:29.920 --> 00:14:33.920
 conversion of the content or a whole different message. He, you know, it's the same message.

00:14:33.920 --> 00:14:38.320
 Um, you know, it's, it's a point one, two, three cutout point two. And I'm like, well,

00:14:38.320 --> 00:14:41.920
 if you do that, you're murdering it. And he's like, well, I can take out some of the stories and,

00:14:41.920 --> 00:14:47.840
 and adjusting it. And so it's the same message called a condensed version, um, that that's more

00:14:47.840 --> 00:14:53.680
 tailored for the online audience. Um, but, and realizing, you know, and Eric, you know, this,

00:14:54.240 --> 00:14:57.120
 uh, just like you're going to have people that aren't going to connect in the audience,

00:14:57.120 --> 00:15:03.440
 uh, are online. Your audience is, is disconnected as well. That guy in the back row that's half

00:15:03.440 --> 00:15:07.120
 asleep is, is really half asleep. No, I get it. That's what I'm saying. I want to be consistent

00:15:07.120 --> 00:15:12.320
 on the, uh, expectations, you know, like I don't want to put a harder burden on online than I put

00:15:12.320 --> 00:15:16.160
 on, but I just, I want someone to give me the data. So you're asking, you know, how does somebody lead

00:15:16.160 --> 00:15:21.840
 up to the senior pastor helping me see that would, would, would, would get my attention, you know?

00:15:21.840 --> 00:15:27.440
 Yeah. It's go ahead and go ahead, Ray. I was going to say, um, Jay Crand, I'm going to reference him

00:15:27.440 --> 00:15:31.840
 again, just cause he recently put out like a little blog post on addressing the three audiences as well,

00:15:31.840 --> 00:15:36.320
 and taking a look at who's joining you in the room, who's joining you in the live stream, and who's

00:15:36.320 --> 00:15:40.960
 joining you on demand later on in terms of how you're addressing them in your, in your sermon context

00:15:40.960 --> 00:15:45.520
 as well, knowing that your people are engaging you in so many different ways. Um, and kind of

00:15:45.520 --> 00:15:49.760
 even finding small tidbits, not just the beginning of the message in terms of greeting them, but

00:15:49.760 --> 00:15:54.160
 finding different ways to acknowledge them. I've heard Andy Stanley do this on and off in his messages,

00:15:54.160 --> 00:15:59.120
 where sometimes he'll even say, Hey, some of you are listening to me right now. And you need to go

00:15:59.120 --> 00:16:02.960
 talk to your real pastor. You know, the guy that's actually there at your church, you're listening to

00:16:02.960 --> 00:16:08.240
 me online. And, and, and, and so he'll, he'll make your ears perk up and that kind of way of,

00:16:08.240 --> 00:16:12.960
 oh, he's talking to me or, Hey, he's talking to me while I'm in my car or something like that.

00:16:12.960 --> 00:16:17.600
 Uh, yeah, that's good. I, I, I, I have, I have not done a good job here. Jeff, you know,

00:16:17.600 --> 00:16:20.320
 we did it in Miami. I did get good at addressing the campuses.

00:16:21.360 --> 00:16:26.880
 I got good at that. I got good at looking at the camera and Hey, I, you know, Ray,

00:16:26.880 --> 00:16:32.080
 you were at Coral Gate. You know, I got good at talking to Gables or talking to Wes Kendall.

00:16:32.080 --> 00:16:37.680
 I haven't gotten, I have not developed the discipline yet of talking to the online group.

00:16:37.680 --> 00:16:44.240
 I've not done good at that yet. I will say, uh, that, that it does help. Absolutely. Um, if you're,

00:16:44.240 --> 00:16:48.080
 so if you're looking at the data that Jeff's talking about, and we've seen this, um, like a couple

00:16:48.080 --> 00:16:52.080
 weeks ago, I acknowledged, Hey, we got a lot of folks watching this in South Carolina. Uh,

00:16:52.080 --> 00:16:57.360
 we want to give you guys a shout out little things like that. All of a sudden their, their attention

00:16:57.360 --> 00:17:01.520
 perks up, man. I'm here. Is that like all Rick's old high school buddies sitting around?

00:17:01.520 --> 00:17:08.080
 You know, there is, there's a girl, I don't know if she's still doing it, but there was a woman who

00:17:08.080 --> 00:17:13.600
 lived in Rock Hill, South Carolina that was leading an online small group. Now it wasn't from Rick's

00:17:13.600 --> 00:17:19.120
 church. She was from Miami who moved to Rock Hill and then ended up, and she was leading an online

00:17:19.120 --> 00:17:23.920
 small group with her friends and in her, and her family, Miami and Rock Hill was kind of a blended

00:17:23.920 --> 00:17:28.480
 group. That's weird, dude. Miami and Rock Hill, that's like the two biggest differences.

00:17:28.480 --> 00:17:34.880
 Who would have thought? And just transparently what I did, Hey Rick, you're never going to believe this.

00:17:34.880 --> 00:17:42.160
 And I told him that story. I'm forwarding emails because I'm trying to get him as, as, as I'm online

00:17:42.160 --> 00:17:48.160
 pastor, he's pastor, Rick, understand there's a story here. There's a soul. There's a person here

00:17:48.160 --> 00:17:53.760
 that's connected to our church in your hometown. And, and as much as data plays a part of it,

00:17:53.760 --> 00:17:57.520
 there's also a face to that data now. Yeah, no, that's good. Now that's good.

00:17:57.520 --> 00:18:02.560
 Uh, so that's a good, that's a better answer. So bring data, but bring some stories too.

00:18:03.920 --> 00:18:10.640
 Absolutely. The stories that once, and when, once you start engaging the miracle, the stories start

00:18:10.640 --> 00:18:15.600
 piling up, they start coming in as far as, Hey, I'm watching you. I'm from here. Thank you so much.

00:18:15.920 --> 00:18:21.200
 And even to the point, and, um, as you start to sprawl out in your community, we've seen this,

00:18:21.200 --> 00:18:24.240
 Eric, you know, how much we wanted to like focus in on Dade County.

00:18:24.560 --> 00:18:30.480
 Yes. Uh, but we had, we have a lot of people on that Broward line, um, who, who will drive down

00:18:30.480 --> 00:18:36.100
 to Christ fellowship, but then this also became a way for them to connect on, on a regular basis.

00:18:36.100 --> 00:18:41.480
 And there are times where, Hey, to, to shepherd them, I've driven up there to provide some counseling

00:18:41.480 --> 00:18:45.520
 or some different stuff just because there's, I'm still, I guess I'm still the same guy.

00:18:45.520 --> 00:18:48.800
 Cause I, you just said that. I remember, I guess I was, I was that way in Miami too. I was like, no,

00:18:48.800 --> 00:18:52.800
 no, no, we're only going to be Miami Dade. We're only going to be Miami Dade. I guess that's,

00:18:52.800 --> 00:18:59.400
 that's, I told a pastor this, this week and it was funny. He's like, I totally agree with that.

00:18:59.400 --> 00:19:02.680
 And then I said it to him again. And he's like, I'm not sure if this is what I said. I said,

00:19:02.680 --> 00:19:08.800
 you got to realize that it may be better for that woman who's sitting in your pew in at your church

00:19:08.800 --> 00:19:15.440
 right now to stay at home and invite 10 of her friends over to watch this church service on her

00:19:15.440 --> 00:19:20.040
 TV. And the, and the pastor's like, that's awesome. That's great. And I'm like, wait,

00:19:20.080 --> 00:19:26.000
 you say that. And I hear that a lot, but when push comes to shove, there's something that stops us

00:19:26.000 --> 00:19:32.160
 from releasing people out of our buildings to go do this in the neighborhoods, in their, in the homes

00:19:32.160 --> 00:19:36.920
 where they are, because we, there's still this innate thing that drives us to gather them in.

00:19:37.860 --> 00:19:42.640
 And to me, that's the thing that, that church online does is it gives the church permission

00:19:42.640 --> 00:19:48.040
 to release people into communities, to release people to where they are. Instead it's, it's the

00:19:48.040 --> 00:19:53.880
 go and do instead of come and see. Yeah. I, I think the, um, it goes back to that theological

00:19:53.880 --> 00:19:59.440
 conversation. If you are, if you, if you can't get over the theological hurdle, I respect you,

00:19:59.440 --> 00:20:05.440
 but if you, if you're over the theological hurdle, then you really are asking a philosophical, like,

00:20:05.540 --> 00:20:12.380
 which do you prefer seeing them or, or knowing this other thing happening, you know? So I think

00:20:12.380 --> 00:20:20.200
 that's a wise way to put it, Jeff. That's good. That's awesome. Um, man, what's next? We just

00:20:20.200 --> 00:20:24.180
 totally went through everything and I know it's been a, it's been a long podcast, but this has been

00:20:24.180 --> 00:20:33.140
 really good stuff. Um, man, uh, Eric, I just, I miss you, man. I'm dude, I mean, I miss, I miss

00:20:33.140 --> 00:20:37.340
 these kinds of convos with you, man. We always did have, we always went deep real fast.

00:20:37.620 --> 00:20:44.320
 I tell you what I remember. I, I remember the first night I met you and you do at the airport.

00:20:44.320 --> 00:20:48.040
 Was it the night that you drove me around at two in the morning buying a socks?

00:20:48.040 --> 00:20:54.080
 A suit. Yeah. Whatever. Um, long story short, I got to tell the story, but this is just classic

00:20:54.080 --> 00:20:58.060
 for us. Eric, I was, I was at Christ fellowship. I think it was first Baptist.

00:20:58.820 --> 00:21:01.780
 No, it was first Baptist Pride. It was first Baptist Pride at the time.

00:21:01.980 --> 00:21:08.020
 Yeah. Pride. Yeah. Yeah. And so like I, the church was, um, Eric was coming in to, to preach

00:21:08.020 --> 00:21:13.660
 in view of a call and I was like student intern or something. And they were like, Hey, Jeff's young.

00:21:14.240 --> 00:21:19.700
 Eric's young, Jeff, go pick up Eric and his wife at the airport. And that was Saturday night.

00:21:19.700 --> 00:21:25.460
 Yep. And, uh, man, it was like, what your, your flight was delayed. Yeah. I think, I think

00:21:25.460 --> 00:21:29.640
 it finally landed at like 1am or something like that. Yeah. And my luggage wasn't there.

00:21:30.040 --> 00:21:36.100
 And the luggage was gone. And so like, he's supposed to be preaching at eight hours. Um, and doesn't

00:21:36.100 --> 00:21:41.580
 have a suit, doesn't have anything. And he's like flew in from vacation wearing a Hawaiian shirt

00:21:41.580 --> 00:21:47.140
 and, and, and, and he's like, what do I do? And I'm like, it was funny. It was, I was

00:21:47.140 --> 00:21:51.920
 living at my parents at the time. My wife was on a mission trip. Uh, my house was being

00:21:51.920 --> 00:21:57.020
 built. So that's why I met my parents. My parents were gone. And I'm like, dude, come

00:21:57.020 --> 00:22:01.000
 stay at my parents' house. You can sleep in their bed. And, and, you know, my dad, who's

00:22:01.000 --> 00:22:05.560
 a lot larger than Eric was, you know, hopefully maybe you can find the suit or something that'll

00:22:05.560 --> 00:22:11.100
 work there. Cause we ended up going to like what Walmart at 1am or 2am to buy socks and

00:22:11.100 --> 00:22:14.460
 underwear. Dude, that's how you're going to get the suit from Walmart. I was like, Whoa,

00:22:14.500 --> 00:22:19.780
 that had to be a bad suit, man. I, I, I, I literally preached in Walmart clothes in view

00:22:19.780 --> 00:22:25.020
 of a call, uh, after sleeping in Jeff's dad's bed, but that must've been a balling sermon.

00:22:25.680 --> 00:22:29.360
 I want to tell this part of the story. Cause Eric, I don't know that I've ever told you this

00:22:29.360 --> 00:22:35.080
 in my heart, there was something that was stirring. Right. And I remember this like clear

00:22:35.080 --> 00:22:39.660
 before that, before I went and picked you up at the airport. And I can remember sitting

00:22:39.660 --> 00:22:47.020
 at home in my father's den, which was part of the area that we were living in. And, and I was

00:22:47.020 --> 00:22:52.680
 praying for you and I was praying for the, the relationship that you and I would have. I was

00:22:52.680 --> 00:22:57.120
 praying for the relationship and the impact that you would have at that church. And, and I can tell

00:22:57.120 --> 00:23:05.320
 you Christ fellowship is still has your touch on it is still impacted by you. My life directly,

00:23:05.320 --> 00:23:11.120
 the person that I am today and how I lead and manage and the stuff that I'm saying is, is directly

00:23:11.120 --> 00:23:18.880
 in relation to our experiences together for that short, long time. So, uh, you know, the good and

00:23:18.880 --> 00:23:24.800
 the bad, the plus and the minus at the end of the day, man, I, I love you for many, many reasons.

00:23:24.980 --> 00:23:29.040
 Dude, I love you, man. That means a ton. I love to work with both you guys. And I I've told people

00:23:29.040 --> 00:23:34.900
 this, uh, about Jeff and gosh, I, we broke a lot of rules launching, launching campuses with

00:23:34.900 --> 00:23:41.580
 volunteers. I mean, shoestring budgets and all of us had multiple hats. My man, Jeff Reed was

00:23:41.580 --> 00:23:47.900
 responsible on a part-time basis to launch all of the camp. I mean, I can't even imagine that I would

00:23:47.900 --> 00:23:52.500
 ask somebody to do that now. Um, if I showed up at our staff today and said, we're going to hire a

00:23:52.500 --> 00:23:59.020
 part-time guy who's going to run all of this stuff, they would be like, what? And I mean, and bro,

00:23:59.020 --> 00:24:06.800
 you built volunteer teams and, and you were a make it happen guy. And, uh, it was, it was an incredible

00:24:06.800 --> 00:24:12.000
 run, man. I look back and I have just such, such great memories. All right. Hey, so, um, Hey Ray,

00:24:12.120 --> 00:24:17.740
 as, as we're closing up, any, any thoughts? Absolutely. Uh, Eric, you hit it right on the

00:24:17.740 --> 00:24:21.300
 head, you know, uh, as far as some of the theological implications and questions that

00:24:21.300 --> 00:24:26.480
 we're going to have moving forward and encouraging pastors to take practical steps and to reconsider

00:24:26.480 --> 00:24:29.940
 as far as, um, taking the content that they're creating and putting it out there. I really

00:24:29.940 --> 00:24:34.620
 appreciate you encouraging with that. And for any of you out there who are tinkering with, you know,

00:24:34.700 --> 00:24:38.880
 with church online or with putting your services online or whatever else, bring your pastor the

00:24:38.880 --> 00:24:43.800
 data, talk to them, uh, let them know that there's great possibilities out there. Love what Eric had

00:24:43.800 --> 00:24:47.880
 to share. That was great. Hey, I'm curious on, on the, on the guys that you're talking to and who

00:24:47.880 --> 00:24:54.500
 are in the roles that you guys are in and have been in, um, how much percent of their role is

00:24:54.500 --> 00:25:01.020
 technical and how much percent of their role is pastoral. And, you know, I know that there's tools

00:25:01.020 --> 00:25:06.540
 like you mentioned, Jeff, that are like Google analytics. Um, you know, they obviously they don't

00:25:06.540 --> 00:25:11.120
 have to Google or run the analytics for you, but they still have to understand what you said a moment

00:25:11.120 --> 00:25:14.980
 ago of like, I mean, you said it like it's no big deal. You know, all they got to do is grab some

00:25:14.980 --> 00:25:19.380
 code, put it on their website. And, you know, for a lot of senior pastors that don't, that don't even,

00:25:19.560 --> 00:25:26.440
 that's, that's like another language. So, yeah. So the church dot digital, go to your web browser,

00:25:26.680 --> 00:25:33.760
 church period digital. Now, um, here, here's the D here's in the, uh, we were talking about this

00:25:33.760 --> 00:25:39.960
 with Cranda maybe a month ago, a couple months ago. Um, everybody in an online environment,

00:25:39.960 --> 00:25:46.720
 there's only like 20 people who are dedicated in the country to online. Even Ray himself is,

00:25:46.780 --> 00:25:51.180
 is shared context where he's doing online, but he's doing a bunch of other roles with digital

00:25:51.180 --> 00:25:56.600
 strategy and things like that. And so you're saying there's only 20 pastors in America that are,

00:25:56.720 --> 00:26:02.400
 that are fully dedicated online. Yes. Yeah. And I've actually, that number has come from two

00:26:02.400 --> 00:26:07.420
 different sources. So that's just not me pulling it up. And so, but as, as a result of that,

00:26:07.860 --> 00:26:13.160
 it's, it's a shared role between like a student guy and online or a worship guy and online or

00:26:13.160 --> 00:26:19.520
 what's your second hat. So my second hat, I oversee all things web and digital here now. Um,

00:26:19.520 --> 00:26:24.540
 everything from app development to, uh, we're going to be launching off a new version of our website soon

00:26:24.540 --> 00:26:29.180
 to, to just some different stuff. And, and even then I've been brought in a whole bunch on the

00:26:29.180 --> 00:26:33.360
 creative side, everything from writing a lot of the background to shaping our environments because

00:26:33.360 --> 00:26:38.680
 of its implications for what it would mean for online. And so my seat at that table has become

00:26:38.680 --> 00:26:42.380
 very valuable because we're, we're not just thinking of the people in the room. We're thinking

00:26:42.380 --> 00:26:48.000
 about the campuses and then we're thinking about how it ports out to everybody else, uh, who's watching

00:26:48.000 --> 00:26:53.780
 us. So when it comes to that sitting, sitting in those, uh, meetings, uh, having an ability to help

00:26:53.780 --> 00:26:58.800
 shape those things is crucial. So this way, when I'm looking at the service on Sunday morning,

00:26:58.800 --> 00:27:03.180
 I'm not surprised by a whole bunch, or I'm not saying, Hey guys, this is very disengaging

00:27:03.180 --> 00:27:09.080
 for thousands of people who are watching us. Uh, we have to do a better job of, of engaging them,

00:27:09.080 --> 00:27:14.860
 of making sure that we are, uh, not, not guiding the service towards them, but at least including

00:27:14.860 --> 00:27:19.040
 them or thinking of them in some kind of way. Yeah. So that's where that's becoming a valuable.

00:27:19.040 --> 00:27:24.340
 And then the last thing is, is, um, mobile has become so crucial in terms of how people are

00:27:24.340 --> 00:27:28.820
 engaging our church. Right. For sure. Majority of people who are engaging, not just our website,

00:27:28.820 --> 00:27:33.340
 but our content in general, aren't doing it, you know, on a desktop or a laptop. Like what we're all

00:27:33.340 --> 00:27:38.160
 doing now is we record this podcast. They're doing it through a mobile device. And so I'm even

00:27:38.160 --> 00:27:42.520
 reorienting a lot of our strategy as far as being more and more oriented towards the mobile device.

00:27:43.120 --> 00:27:47.420
 Uh, and just being part of those conversations moving forward. It's, it's big.

00:27:48.620 --> 00:27:55.440
 That's good. So in your role, do you could, do you know how to like pull the Google analytics or you

00:27:55.440 --> 00:27:59.760
 haven't get somebody else to do that? It's, it's both. And if something kind of jumps up over my

00:27:59.760 --> 00:28:04.180
 head, I'll reach out to a coder or something, uh, or somebody who's versed in this and the code

00:28:04.180 --> 00:28:09.700
 community has grown huge in Miami. Uh, so we're even, you know, when I'm visiting, when I, when I go

00:28:09.700 --> 00:28:13.580
 back to my campus at Coral Gables or when I'm visiting campuses, I'll have people come up to me who

00:28:13.580 --> 00:28:18.200
 come out of that school saying, Hey, if you guys ever need any help, just give me a call.

00:28:18.200 --> 00:28:23.220
 And that's become such a great resource. And it helps them feel like they've got a place where

00:28:23.220 --> 00:28:25.020
 they can serve and use their gifts.

00:28:25.020 --> 00:28:27.400
 So are volunteers being engaged in that at CF?

00:28:27.960 --> 00:28:32.320
 Absolutely. Uh, it's been very helpful for us and very helpful for me because, you know, there's

00:28:32.320 --> 00:28:37.840
 been a lot of new in terms of jumping into this role wholeheartedly. There's been a lot of new and

00:28:37.840 --> 00:28:42.160
 having people help who help speak the language and help decodify. Cause you remember when I was,

00:28:42.240 --> 00:28:45.780
 when I was interning at Christ fellowship, I worked at the Apple store. So there was a lot.

00:28:45.840 --> 00:28:51.020
 I remember that dude. Yeah. So I already had like a lot of background that God was guiding things that

00:28:51.020 --> 00:28:58.520
 I had no idea. You and Jeff were Apple snobs. Absolutely. Hey, I totally represent that. No,

00:28:58.600 --> 00:29:04.840
 that that's fine. Hey, Jeff, this ties into one more thing you asked earlier. Uh, you're at,

00:29:04.900 --> 00:29:09.140
 you asked like, how does a guy in your role get to this in your pastor? Uh, Ray, this is big right

00:29:09.140 --> 00:29:14.460
 here. Talk about the number of people in the church who, who, uh, would love to volunteer in

00:29:14.460 --> 00:29:20.180
 this kind of role, who have technical abilities in this role. They're wondering if they're wondering

00:29:20.180 --> 00:29:25.980
 if their, uh, craft can be used for the kingdom. Absolutely. You would, you would pull my heart at

00:29:25.980 --> 00:29:30.560
 that point. Cause I would feel like, man, I'm preaching these, I'm preaching these folks that,

00:29:30.880 --> 00:29:37.580
 that their work can be sacred and they have these, they have these, um, these great gifts. Are we

00:29:37.580 --> 00:29:43.680
 giving them a chance to use it? That's absolutely correct. And what, what I found is it's, it's

00:29:43.680 --> 00:29:48.740
 created a new way to build inroads towards some of those other conversations. And, um, this is

00:29:48.740 --> 00:29:51.920
 something else that would probably catch a lot of senior pastors' attentions, particularly with men.

00:29:52.600 --> 00:29:56.700
 This has become a great way to build in-road conversations with them because there are a

00:29:56.700 --> 00:30:01.720
 lot of men going into this field. So into, into the, uh, tech field like that. Yeah, correct.

00:30:02.260 --> 00:30:05.080
 Geiger, any closing thoughts? 20 seconds. What do you got?

00:30:06.360 --> 00:30:11.940
 Uh, we're, we're, we're in a great day where the tool, more and more tools are available to us and

00:30:11.940 --> 00:30:17.280
 they've been, um, commoditized, meaning they're not as expensive as they used to be. So we could,

00:30:17.640 --> 00:30:19.820
 we could leverage these tools for, for the gospel.

00:30:20.840 --> 00:30:27.060
 Absolutely. Hey, well, it's a, man, it's been a pleasure to have you on, uh, Eric Geiger Mariners.

00:30:27.180 --> 00:30:30.840
 If people want to follow you online or in blog, like, like where are you at?

00:30:31.140 --> 00:30:38.800
 Kind of list that out for us. Uh, I, I blog is, is, uh, ericgeiger.com. That's, that's,

00:30:38.860 --> 00:30:43.120
 that's where I put new content. All right. So everybody can find you at ericgeiger.com.

00:30:43.560 --> 00:30:49.420
 Uh, man for Eric, for Ray, uh, my name is Jeff. It has been a pleasure to be here with you today.

00:30:49.960 --> 00:30:54.320
 Thanks. And, uh, we'll see you next time here at the church digital podcast. You all have a good day.

