WEBVTT

00:00:00.000 --> 00:00:09.940
 Hey, we're going to get you to that podcast in one second, but before we get there, I, Jeff Reed, the Church Digital, Stadia Church Planning, I wanted to have a conversation with you, churches that are out there.

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 One of the greatest things I arguably think that I've done in my life, other than married and kids, okay, that aside, one of the greatest ministry things I've ever done is this idea of the fidgetal learning communities that we are offering through Stadia Church Planning.

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 We want to help you, we want to help your church learn to thrive, grow, and multiply fidgetally, physically, as well as digitally.

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 We've seen about 200 churches go through this already, and it's been a phenomenal result of it.

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 Culture is changing within these churches.

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 They're understanding what it is to thrive.

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 They're understanding how to grow people, how to grow their church, even in the midst of this COVID, not COVID, wherever we are in the season.

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 And they're even starting to understand what it means to multiply in fidgetal space.

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 There's no secret sauce to doing a digital strategy.

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 There's no secret sauce to doing a fidgetal strategy.

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 There's no secret sauce to making your church thrive, grow, and multiply.

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 It takes work.

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 I'm not going to lie.

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 But through the framework, through the questions, through the learning communities, we connect you with churches.

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 We give you some content.

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 We coach you along the way to help you make the decisions that you need to make so that your church's strategy can thrive, grow, and multiply your church along the way.

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 This is a great opportunity for your church.

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 We would love to have you be a part of it.

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 For more information, check out stadiachurchplanning.org slash fidgetal.

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 stadiachurchplanning.org slash fidgetal.

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 P-H-Y-G-I-T-A-L.

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 All right.

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 Hey, that's it.

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 We're going to get you back to that episode right now.

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 All right.

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 Well, it's without a question.

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 Church has evolved over the past year, right?

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 Like, that's – we don't need to discuss that.

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 From where we were pre-COVID, February 2020, to where we are today, we, the church, have a whole other set of problems.

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 We've got a whole other set of challenges and a whole other opportunity to overcome that.

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 And that's really what we talk about here in this episode here with the Church Digital Podcast, how the church has evolved, how the church has grown, and what are the opportunities that we should be looking forward to on the road ahead.

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 So for the conversation, we're bringing in a regular here with the Church Digital Podcast.

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 We're bringing in Jay Crandon.

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 Jay is the online pastor with Saddleback Church, just a good friend and support in this season.

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 Check him out at jaycrandon.com.

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 Link in the show notes.

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 But Jay's coming in, and we're talking a lot about this idea of how the church has evolved.

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 What does it look like in kids?

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 What does it look like in students?

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 How do we do adult ministry different today, maybe, than what we did before?

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 How do you lead in an environment like this?

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 How do you handle things like big data and just so many conversations that are open, so many ideas we're just beginning to scratch the surface on as we're looking at how the church is evolving.

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 Don't play the ecclesiology card.

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 It's solid.

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 How it's evolving, fidgetally, working physical and digital together.

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 So we're bringing in Jay Crandon, like I said, Saddleback, Ray DeArmas, digital pastor, Christ Fellowship Miami, and myself, Jeff, with the Church Digital and Stadia Church Planting, in a conversation that I'm calling the constant evolution of an online church.

00:03:37.100 --> 00:03:37.620
 Okay, everybody.

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 Here you go.

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 Well, hey, you know, every time we get together, we never actually talk about the thing we're going to talk about.

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 So, Lakers, Heat, didn't go real well for the Miami fans here in Orlando.

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 It was brutal.

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 So, in the bubble.

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 So, what are we thinking in this upcoming season?

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 Who's bragging?

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 Who's holding back?

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 Where are we?

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 Ironically, Ray is literally wearing a Miami Heat shirt right now.

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 In the most tumultuous of times as a Heat fan, too, because we're, like, on a terrible losing streak.

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 But I actually, and I'm making the bold prediction right now, I actually think that Jay Crandon's Lakers go back to back.

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 I don't think that the Nets pull it off.

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 I don't think that they make it happen.

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 I'm waiting for Kyrie to make that whole team implode with some kind of crazy theory about the world being flat or something.

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 But I'm waiting for that to implode.

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 Crandon, what say to you?

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 Yeah.

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 I mean, we're, we're, when you're, I honestly care less about this year.

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 I don't know.

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 We already won.

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 So, I'm kind of like, whatever.

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 But, yeah, I haven't watched a ton of basketball at the start of the season.

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 I've watched, I've watched only probably six or seven games, really, I feel like.

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 And I've, I've, just because it started so quickly, you know.

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 And so, I watched the game last night.

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 It was, it was not the greatest game for the Lakers, but they did come back.

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 But I, they're so good right now.

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 They're just playing good.

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 They seem to be cruising.

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 Even the games they lose, it's like, they're, they're in it.

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 So, when a team is playing like that, you kind of assume they're going to win it.

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 But who knows?

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 It all comes down to the trade deadline.

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 Who gets moved around?

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 Who are the buyouts?

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 And injury, you know, it's going to be a weird year.

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 Put people playing a lot of games, slow rest, and we're going to go in.

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 It's going to be a weird, it's going to be, it's going to be interesting.

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 So, the Lakers are the favorites.

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 There's no doubt.

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 Like, that's true.

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 It's just the reality.

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 Yeah, I think that's the LeBron effect.

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 Like, you know, during the regular season, it doesn't matter really what happens because

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 you know you're going to be there at the end.

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 You know you're going to be in it.

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 Like, that's how I felt the four years that he was here.

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 It was, we had a lot of the drama that first year, that up, down, it was the heat, the whole

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 thing with them going town to town.

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 But really, at the end, you knew that they were going to be there in contention as one

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 of the final four, and then most likely one of the top two.

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 Yeah, it's going to be good.

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 I feel like, Jeff just brought that up to try to get us to not like each other.

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 I feel like that's what I did.

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 Well, you know, I'm going to put the proverbial gun through your head right here, because,

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 Jay, I'm not feeling the excitement from you on the NBA with the Lakers.

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 Like, you've got the crown.

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 You're the champions, and you're not excited.

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 So, I want to ask you this, and I'm not a sports guy.

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 Lakers or the field?

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 I want you to claim right now.

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 I want you to throw down.

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 Are the Lakers going to walk away with this, or is it going to be the field?

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 Because you're not showing me the emotion that champion Laker fan needs to be showing.

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 What do you got?

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 You ask that question like you've gambled in the past.

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 Jeff is sponsored.

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 The Church Digital Podcast is officially sponsored by DraftKings.

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 We want to thank DraftKings very much.

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 Whoa.

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 That just accelerated quickly.

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 No, I would bet the Lakers right now.

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 I would bet the Lakers.

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 So, LeBron.

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 Just LeBron's been there, and you've got all these teams that are very good.

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 But if you look around, the Clippers are the only other ones that you kind of go,

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 who can pull it out is Kawhi.

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 Kawhi can deliver.

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 But everybody else, you've got a lot of, like, Sixers haven't been there.

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 Milwaukee struggles to get to the conference finals in there.

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 You've got Nets, who KD is KD, but you've got everybody else who's, like, kind of a mess.

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 And you just kind of go, Utah is Utah.

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 Like, they're great, but they're always over-projected that Utah is going to be better.

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 So, you just kind of look nuggets of struggle.

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 Like, it's just like, yeah, you would go, the Lakers are the easy, they've got to be the favorites

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 just because of LeBron.

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 So, yeah.

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 That's true.

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 But also, yeah, I was going to say, you have the benefit of having the trophy.

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 You know, like you mentioned that earlier.

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 Oh, yeah.

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 Because on the off chance, and it would have been a huge upset had you guys lost to Miami,

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 it would have been pure suffering this season, just waiting to get back to the top.

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 Because that's how it felt to us when we lost to the Mavs that first year.

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 It was suffering, just waiting to get back.

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 They, you know, Popovich just said that it's, you know, it's hard to get, go back to back

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 because there's like, the motivation is not really there.

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 It's, you know, because you've kind of already done it.

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 Now, when you, you know, I think LeBron is motivated to do it because he wants to kind

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 of edge MJ.

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 So, I think he's motivated.

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 But I think, I don't, I don't, I think most, that's why it's, it's, it's hard.

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 So, but yes, I like our, our start, our, our up there.

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 So, if, I'll call it all off.

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 If Russ ends up on the Miami Heat, you know, who knows?

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 If Russ ends up there, we'll be, Russ, Russ, I think I saw scored 35 points on 35 shots

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 the other night.

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 It was just horrendous.

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 Wow.

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 Well, Bradley, Matt is mad at Russ.

00:09:05.340 --> 00:09:05.500
 Yeah.

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 Bradley Bill would be the guy for the, for the heat.

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 He would.

00:09:09.000 --> 00:09:09.240
 Yeah.

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 He would.

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 It's just typical Heat fans.

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 We don't want to give up anything.

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 Like, we'll Photoshop a guy in our jerseys like all day.

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 And we'll be like, yeah, let's trade the guy at the end of the bench for him.

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 You're talking, the Laker fans are the Photoshop Kings.

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 So.

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 That's true.

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 Let's not be aware.

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 It's two franchises that are cursed with that.

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 So.

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 Okay.

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 And we're going to pivot.

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 That was nice for these six people who are still listening to the podcast, who are actually

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 interested in online ministry.

00:09:35.480 --> 00:09:35.920
 Awesome.

00:09:36.080 --> 00:09:40.960
 Hey, let's, let's pivot and let's dive into, uh, into a conversation here, uh, about digital,

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 about digital ministry, online ministry.

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 So, uh, obviously COVID has been crazy.

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 It's, it's been nuts.

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 Um, and we've seen a massive cultural shift, uh, within churches within the past year.

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 I don't even think we've had, we're not, what are we, 10 months now heading into, uh,

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 to March, 2021.

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 And, and it's important, I think, to realize that COVID was an accelerator.

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 Uh, we were already on this path.

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 We were already on this journey.

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 COVID just got us there quicker.

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 It's a virtual fast forward button on the VCR machine, getting us to the destination at

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 a much quicker rate.

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 And with that, we've seen pivots within the church.

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 Some churches are trying to go back to the way that it was February, 2020.

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 Like that was the greatest time in the history of the church.

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 Some, some people are trying to figure out how to address a new digital strategy, uh, a

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 fidgetal strategy, figuring out how to, to get physical and digital to work together.

00:10:39.460 --> 00:10:44.060
 Um, what I wanted to do with this podcast really, you know, Jay, you've been doing the online

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 ministry, digital ministry for a decade plus.

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 Um, you know, at some point it's embarrassing to ask how many years, but you've been, you've

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 been in the game a long time.

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 Ray's been in the game a long time as well.

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 And I would just wanted to even talk about how we've changed, uh, ministry, what the position

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 looked like, maybe pre COVID, what the evolution, what the changes, how we've adjusted ministry,

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 even an operating at a staff level, at a volunteer level, how ministry has looked different as

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 we've gone from pre COVID towards this acceleration process and culture and where we are now.

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 So even Jay, just to kick us off, by the way, welcome back once again, man, it's always great

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 to have you on, but, but just tell us a little bit, like what, what pivots, what changes, what

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 evolutions have you seen kind of in digital ministry within this COVID season?

00:11:36.140 --> 00:11:36.680
 Yeah, for sure.

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 It's been a, you know, I don't know what the phrase is official.

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 People are saying it's the adolescence or the adult phase of, of the internet.

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 But we just, I mean, even right now, as we're recording this, you know, there's all this

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 stuff going on, on the stock market with how Reddit and all these people are influencing

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 things.

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 I got right now up, uh, I got, I had a couple of months ago or a month ago, bought some dog

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 coin crypto and I'm watching it double.

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 And it's just like, cause of just internet and Twitter and people and engagement.

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 And it's just, you have this, like, you know, here's the deal when you get a bunch of people

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 and you connect them, all sorts of things can happen both good and bad.

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 And I think the church, um, for sure, it's, it's been a slow step into the direction of

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 figuring out how do you use all these tools to do the things we need to do.

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 Um, you know, early on, you know, my role, when I first stepped into online ministry,

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 I was kind of just, you know, I would say somebody who just made sure the weekend happened

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 and I pointed out issues.

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 It's like, did the stream work, have a chat person there.

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 It was very like, you know, AOL chat, you know, MSN hotmail messenger ish, you know, it's

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 just very, just, just make sure nothing breaks, you know?

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 And then over the course of a couple of years, we started to see viewership grow.

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 We started to see more people responding.

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 I remember the first response cards I handled were like, I got exported to a PDF that I had

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 to like type into a system to like follow up with.

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 Um, now that's like 2009 ish, you know?

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 So like some of the systems were pretty new, at least how they all integrated together.

00:13:14.380 --> 00:13:19.880
 But you think about now, like we moved from, you know, just having somebody paying attention

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 to it to, Hey, these online groups are a huge potential.

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 That was our first, I think, big learning was having me part-time over it.

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 And then I had other responsibilities at my church when I first started.

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 And then our online groups grew a ton.

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 And I think we launched those around 2012 ish.

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 And we, you know, we weren't using zoom.

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 I zoom didn't exist.

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 I think it was called something else or it had just been created.

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 And, uh, we used something called talk box at the time and integrated on our website.

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 And I think online groups were our first, like big jump of like, Oh wow.

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 Like community can happen.

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 Like people can connect.

00:14:00.140 --> 00:14:04.580
 Now it was like old school webcam, you know, I don't know, whatever it was.

00:14:04.580 --> 00:14:07.140
 I think we actually use Adobe flash, uh, Adobe.

00:14:07.840 --> 00:14:10.320
 Whoa, whoa, whoa, whoa, Adobe connect.

00:14:10.560 --> 00:14:10.840
 Okay.

00:14:10.920 --> 00:14:11.600
 Connect connects.

00:14:11.720 --> 00:14:11.920
 Okay.

00:14:12.000 --> 00:14:12.360
 Flash.

00:14:12.400 --> 00:14:13.640
 You're not allowed to say that anymore.

00:14:13.960 --> 00:14:15.760
 That's like a, it's like a curse word.

00:14:15.840 --> 00:14:16.640
 No, we're done.

00:14:16.640 --> 00:14:21.800
 And like it, what, what that means anymore, because like some it's like, doesn't work.

00:14:21.800 --> 00:14:24.420
 And then anyways, um, so it's dead.

00:14:24.640 --> 00:14:26.480
 It's officially RIP.

00:14:26.480 --> 00:14:27.240
 It's done.

00:14:27.500 --> 00:14:27.840
 Okay.

00:14:28.380 --> 00:14:33.840
 Um, I, I'm going to miss my flash games, addicted games.com flash based games.

00:14:34.380 --> 00:14:39.260
 Um, so I, I just, it, that was our first stage for our church.

00:14:39.260 --> 00:14:42.960
 And so I actually got hired initially full-time to be, to take care of our weekend and then

00:14:42.960 --> 00:14:46.160
 over our online groups and then move forward a couple more years.

00:14:46.160 --> 00:14:48.620
 And then it was like, Hey, we actually want to make a campus out of this.

00:14:49.000 --> 00:14:51.920
 And so it's like, we have the groups, we have the weekend, let's like get ministry.

00:14:52.120 --> 00:14:55.580
 Let's like start maybe allowing people to start groups in their homes far away.

00:14:56.120 --> 00:15:01.420
 Um, and then during COVID, you know, when we stepped into COVID, our church particular,

00:15:01.420 --> 00:15:07.240
 you know, we definitely had a huge leap ahead, but I think we kind of really realized

00:15:07.240 --> 00:15:10.740
 that, you know, coming out of COVID, this is going to look very differently.

00:15:11.260 --> 00:15:15.940
 And so we had conversations early on, we had some strategy around, you know, what is

00:15:15.940 --> 00:15:19.040
 like the butterfly moment for the online campus?

00:15:19.720 --> 00:15:23.340
 Um, because, you know, with everybody being online, we don't want to segment out.

00:15:23.420 --> 00:15:27.500
 You know, I, I've been kind of saying this thing where like the problem with having a

00:15:27.500 --> 00:15:31.260
 digital point person or online pastor or a digital pastor, whatever you want to call

00:15:31.260 --> 00:15:33.880
 them, is that like, what are they supposed to own?

00:15:33.880 --> 00:15:36.620
 Because every team is supposed to have a digital presence.

00:15:37.180 --> 00:15:41.820
 So what are you, are you owning a, just the digital community or even a consultant internally?

00:15:41.980 --> 00:15:46.020
 You know, that's the, you know, like if, if you're helping with, if you're the digital

00:15:46.020 --> 00:15:49.060
 pastor and helping with online groups, or shouldn't those small groups person at your

00:15:49.060 --> 00:15:50.400
 church be over the digital groups?

00:15:50.520 --> 00:15:51.880
 How, how is that connection?

00:15:51.880 --> 00:15:55.140
 And so obviously this gets easier, harder depending on your size.

00:15:55.140 --> 00:16:01.460
 But I think even more recently we've been having that kind of moment of like, maybe the online

00:16:01.460 --> 00:16:07.320
 ministry is no longer like a campus and maybe like my role is a little bit more, um, broader

00:16:07.320 --> 00:16:10.340
 where I'm helping the church on, on all sorts of things and speaking into things.

00:16:10.340 --> 00:16:14.940
 But I think I just, I put this on Twitter and I don't know if you guys saw it, but I think

00:16:14.940 --> 00:16:19.520
 Ray, you saw, but I put this on Twitter a couple of days ago where I've talked to some of the

00:16:19.520 --> 00:16:25.580
 largest churches over the last couple months and every single one of them have asked, what

00:16:25.580 --> 00:16:26.640
 are you guys doing next?

00:16:27.120 --> 00:16:29.760
 Because they, they are restructuring their online ministry.

00:16:29.760 --> 00:16:35.120
 And these are churches that have thriving online ministries and they've realized that

00:16:35.120 --> 00:16:37.300
 they can't just do the same thing.

00:16:37.300 --> 00:16:38.140
 They got to change.

00:16:38.220 --> 00:16:40.940
 And what's interesting is there's a bunch of churches that are looking towards us to go,

00:16:41.020 --> 00:16:42.340
 we just want to do what you're doing.

00:16:42.840 --> 00:16:45.700
 And what we're at is we're like, we don't want to keep doing this.

00:16:45.780 --> 00:16:47.200
 We want to do something completely different.

00:16:47.760 --> 00:16:49.540
 So that's kind of been our journey.

00:16:49.800 --> 00:16:54.100
 I, that's like a shotgun of everything, but, um, but yeah, that's what I'm curious, Ray,

00:16:54.140 --> 00:16:56.080
 what, what you guys are doing at your church.

00:16:56.500 --> 00:16:58.500
 You know, for us, Jay, it's been very much the same thing.

00:16:58.560 --> 00:17:01.880
 I mentioned this to Jeff earlier, where it's like, you know, Jeff started a lot of the stuff

00:17:01.880 --> 00:17:02.580
 at Christ Fellowship.

00:17:02.580 --> 00:17:05.620
 And then I grabbed the baton and I kept going with the groups and some of the different stuff.

00:17:05.900 --> 00:17:09.380
 And we were continuing to build community, build community, build community, COVID hits.

00:17:10.000 --> 00:17:15.580
 And my role shifts more into, we've got campus pastors and then we've got dotted lines and online

00:17:15.580 --> 00:17:17.120
 kind of functions a bit as both.

00:17:17.360 --> 00:17:23.740
 And then my role shifted way more towards the dotted line side, where I found myself resourcing

00:17:23.740 --> 00:17:28.720
 other ministries and working with them to first get their content up, but then to get them from

00:17:28.720 --> 00:17:30.480
 content to community as well.

00:17:30.720 --> 00:17:35.120
 And then since then, you know, by God's grace, uh, one of the things that we did last year,

00:17:35.120 --> 00:17:39.080
 because, you know, on, especially down here, Miami, you know, we're bilingual.

00:17:39.080 --> 00:17:39.940
 We got a whole lot of stuff.

00:17:40.140 --> 00:17:42.320
 We, we weren't doing Spanish online.

00:17:42.320 --> 00:17:46.320
 Then we decided, all right, now that we're, we're locked down, we got to go fully Spanish

00:17:46.320 --> 00:17:46.720
 online.

00:17:47.020 --> 00:17:50.880
 And so we, we brought back Spanish online for us and that had to go full.

00:17:51.160 --> 00:17:53.760
 Then we had kids online, then we had students online.

00:17:53.760 --> 00:17:58.280
 And so I finally got, you know, I was able to open up another job position to get somebody

00:17:58.280 --> 00:18:01.060
 to help me out with some of the stuff that we're doing on the regular.

00:18:02.040 --> 00:18:04.820
 And so Brandon came on, he's, he's my online coordinator.

00:18:04.820 --> 00:18:09.240
 Now he helps me out with like the majority of the stuff now with the community, because

00:18:09.240 --> 00:18:14.180
 I've got to focus on a lot more of a bigger picture in terms of, all right, what's kids

00:18:14.180 --> 00:18:14.420
 doing?

00:18:14.520 --> 00:18:15.320
 What's students doing?

00:18:15.440 --> 00:18:18.040
 Oh, kind of like what you're saying, Jay, Hey, ministry has got to change.

00:18:18.100 --> 00:18:21.420
 Oh man, students really aren't engaging with this, you know, the way that adults are

00:18:21.420 --> 00:18:21.960
 with their stuff.

00:18:22.040 --> 00:18:25.220
 So how can we help them brainstorm and work towards solutions for that?

00:18:26.940 --> 00:18:31.300
 And then in the midst of that too, there's also this, this whole digital revolution that

00:18:31.300 --> 00:18:35.440
 we were in the middle of even reopening where we wanted to go to more of a touchless experience.

00:18:36.280 --> 00:18:40.860
 And I was already overseeing a lot of the digital aspects of our stuff in terms of our app and

00:18:40.860 --> 00:18:41.520
 some of that stuff.

00:18:41.580 --> 00:18:45.460
 And so we had to come up with creation and, and, you know, possibilities for that.

00:18:45.460 --> 00:18:47.780
 And then how to get that to integrate with our database system.

00:18:47.780 --> 00:18:54.300
 So more and more of that has become half IT, half, you know, web-based stuff, and then

00:18:54.300 --> 00:18:56.020
 a lot of community underneath.

00:18:56.360 --> 00:19:01.480
 And so it's, it's been a little bit crazy fun as far as like how this rollercoaster ride

00:19:01.480 --> 00:19:06.920
 has gone, but it's definitely not the same job description in terms of engaging it from

00:19:06.920 --> 00:19:07.380
 the onset.

00:19:07.560 --> 00:19:08.320
 Definitely not that.

00:19:08.920 --> 00:19:12.980
 Does, does kids and students, and like, is that, is that an active, I know Ray, you guys

00:19:12.980 --> 00:19:15.960
 are, are, are still actively running with that.

00:19:16.480 --> 00:19:19.080
 Um, is that still active in general?

00:19:19.200 --> 00:19:20.520
 Are we hearing a lot of that?

00:19:20.540 --> 00:19:25.240
 It seems like we, we couldn't really figure out the answer and it felt like a lot of churches

00:19:25.240 --> 00:19:29.680
 started to kind of fall away from that kind of what, what's your vibe looking into the future

00:19:29.680 --> 00:19:32.720
 as we look at like children's ministry and student ministry.

00:19:33.220 --> 00:19:33.620
 Yeah.

00:19:33.660 --> 00:19:39.120
 You know, you know, at a church, our sides, you know, it's really, you know, I, I'm not,

00:19:39.180 --> 00:19:44.680
 I'm not super engaged with, um, I'm not part of that strategy directly.

00:19:44.680 --> 00:19:49.680
 I'm more like a, an advocate or just somebody who speaks into, you know, where I can add value.

00:19:49.680 --> 00:19:52.460
 I know like, are they're rethinking some of their strategy.

00:19:52.460 --> 00:19:57.340
 They're trying to engage more like they've leaned heavy into YouTube and then they're

00:19:57.340 --> 00:19:59.160
 trying to get a more live interactive event.

00:19:59.220 --> 00:20:04.640
 I actually think that they're going to maybe host some events on chop, um, in the next year.

00:20:04.640 --> 00:20:05.620
 So like, that's easy.

00:20:05.620 --> 00:20:08.800
 Like I've used chop, so I know how to like, you know, speaking to that.

00:20:08.800 --> 00:20:15.380
 So, you know, I, I think for us, the one thing that each team has realized, and I think

00:20:15.380 --> 00:20:21.100
 every church has realized is that, you know, you need to have some, this is what I'll say.

00:20:21.160 --> 00:20:24.980
 I'm trying to encourage a lot of people to think through creating digital spaces where

00:20:24.980 --> 00:20:27.140
 their community can connect with each other.

00:20:27.440 --> 00:20:31.920
 So instead of like a lot of churches, we're relying off of Sunday as the time you run into

00:20:31.920 --> 00:20:35.580
 your people and you connect and they connect with each other, but you need to have like

00:20:35.580 --> 00:20:38.140
 a Facebook group, a message or thread, you need to have something.

00:20:38.220 --> 00:20:40.620
 I don't care where it is, but you need to allow that.

00:20:40.620 --> 00:20:45.840
 And like, for example, like I know our, our Saddleback kids, you know, ministry, you know,

00:20:46.040 --> 00:20:50.100
 they had a hard time converting parents to start watching their content because they never

00:20:50.100 --> 00:20:55.040
 had the mechanism to rely, to, to tell them to go watch something because kids just showed

00:20:55.040 --> 00:20:55.760
 up every weekend.

00:20:56.080 --> 00:21:00.240
 And so that was like a communication strategy, but I know moving out of this, they, they want

00:21:00.240 --> 00:21:02.840
 that muscle to be big, but, um, to be strong.

00:21:02.840 --> 00:21:08.180
 And so for us, it's, I think that's the nugget of how does it all work together?

00:21:08.180 --> 00:21:13.800
 You know, under, you know, on our website, you know, we redesigned or, you know, we added

00:21:13.800 --> 00:21:17.580
 the first couple of weeks of COVID, you know, links to our Saddleback kids and our student

00:21:17.580 --> 00:21:21.880
 ministry links right on our online page where it used to be just our adult service where

00:21:21.880 --> 00:21:22.780
 there were easy links.

00:21:23.000 --> 00:21:27.200
 We're moving into more customizable stuff around campuses where you can get your own stuff.

00:21:27.200 --> 00:21:33.640
 But, um, you know, I, I, I think coming out of COVID, you know, in person is going to be

00:21:33.640 --> 00:21:34.460
 just as valuable.

00:21:34.460 --> 00:21:38.360
 The question is, is I just think there's going to be more eyes on the digital and they're going

00:21:38.360 --> 00:21:43.560
 to understand that that's such an important backup, you know, because yes, maybe you reach

00:21:43.560 --> 00:21:45.980
 this many kids on a Sunday when you open back up.

00:21:45.980 --> 00:21:49.220
 But the question is, is you still can reach more if you do digital, right?

00:21:49.720 --> 00:21:55.700
 Um, you know, I always come back to something that I think is important this year is just no

00:21:55.700 --> 00:22:00.840
 longer asking for scraps for online, like where you're just trying to justify it financially.

00:22:00.840 --> 00:22:02.440
 I think we need to take bigger swings.

00:22:02.440 --> 00:22:05.760
 We need to, you know, I, that's how I worked early on.

00:22:05.780 --> 00:22:08.700
 It was just like, Hey, I, if we did this, I know it will make sense.

00:22:08.840 --> 00:22:13.800
 And I think like, um, I like to think of the example of, you know, the church that I came

00:22:13.800 --> 00:22:18.580
 to faith that was this was a church about 500, you know, not super small, not super big,

00:22:18.580 --> 00:22:23.780
 but I remember like our youth ministry had a budget of like 2,500 for the year or something

00:22:23.780 --> 00:22:24.980
 like that was our budget.

00:22:25.640 --> 00:22:31.020
 And it was like a pain to try to get a budget increase, but we would spend like $10,000 once

00:22:31.020 --> 00:22:33.480
 our AC broke on our worship building.

00:22:33.520 --> 00:22:38.600
 And it's like, we're so quick to open up wallets for our building because we, cause it's easy

00:22:38.600 --> 00:22:39.120
 to understand.

00:22:39.120 --> 00:22:43.600
 It's like looking at, you know, I was, I was like, one of my good friends was arguing

00:22:43.600 --> 00:22:44.860
 me about cryptocurrency.

00:22:44.860 --> 00:22:47.600
 And he was like saying something about, it doesn't even make sense.

00:22:47.600 --> 00:22:49.160
 And it's a zeros and ones.

00:22:49.160 --> 00:22:52.300
 And I was like, well, your money in your bank is just zeros and ones.

00:22:52.300 --> 00:22:53.260
 It's the same thing.

00:22:53.380 --> 00:22:54.240
 It's not money.

00:22:54.320 --> 00:22:56.080
 It's not really sitting in the bank somewhere.

00:22:56.760 --> 00:23:00.660
 Um, but it's just hard for you to, it's hard for him to conceptualize why this is important

00:23:00.660 --> 00:23:01.500
 the same way.

00:23:01.500 --> 00:23:06.100
 I think it's hard for senior pastors and committees and leadership and deacon boards

00:23:06.100 --> 00:23:08.700
 and all this to think about why is your website important?

00:23:08.800 --> 00:23:09.920
 Why is your streaming in quality?

00:23:10.140 --> 00:23:10.840
 You know why?

00:23:10.940 --> 00:23:14.640
 I was just looking at another friend's church and, you know, they were streaming and the

00:23:14.640 --> 00:23:15.740
 service was a little blurry.

00:23:15.740 --> 00:23:19.180
 And I was just like, you know, I think your camera's too far away and you probably need

00:23:19.180 --> 00:23:21.360
 to up it, but it's going to cost some money.

00:23:21.360 --> 00:23:21.680
 Yeah.

00:23:21.900 --> 00:23:22.660
 Get all that equipment.

00:23:22.660 --> 00:23:24.900
 And I think it's just, we need to take bigger swings.

00:23:24.900 --> 00:23:31.040
 And I think that's just, that's overall stuff I'm feeling, but I'm curious how more ministries

00:23:31.040 --> 00:23:37.080
 adapt to the kids and stuff, because I think it is an area that is under, I will say most

00:23:37.080 --> 00:23:39.420
 people's strategies that I see are super disconnected.

00:23:39.560 --> 00:23:44.500
 Generally, I, um, Jim, just even last night, I was having a conversation with the lead pastor,

00:23:44.680 --> 00:23:47.840
 probably 800 to a thousand person church.

00:23:48.440 --> 00:23:53.340
 And, um, and he asked me, he's like, how much, how much money should I be spending on

00:23:53.340 --> 00:23:53.700
 digital?

00:23:54.180 --> 00:24:00.080
 And my response was, what's your percentage of people pre COVID that are back into your

00:24:00.080 --> 00:24:00.460
 building?

00:24:01.020 --> 00:24:02.940
 And, and, and he said 20%.

00:24:02.940 --> 00:24:07.760
 And I said, so you've got 80% of people that are not in your building that are still engaging

00:24:07.760 --> 00:24:08.400
 with you digitally.

00:24:08.400 --> 00:24:09.160
 He said, yes.

00:24:09.400 --> 00:24:12.160
 I said, how much money are you spending on digital right now?

00:24:12.360 --> 00:24:15.020
 And he's like, maybe, maybe 2%.

00:24:15.020 --> 00:24:17.680
 You might want to shift that a little bit.

00:24:17.680 --> 00:24:22.800
 Like, I don't know that I want to say 80% of, of your budget needs to go towards digital

00:24:22.800 --> 00:24:28.600
 since 80% of your people are digital, but at least something more than two, like don't

00:24:28.600 --> 00:24:29.540
 tip online.

00:24:29.540 --> 00:24:34.240
 If that's where the majority of your people are, um, engage with them.

00:24:34.320 --> 00:24:34.500
 Yes.

00:24:34.580 --> 00:24:35.660
 Pull them back to the building.

00:24:35.660 --> 00:24:39.960
 If that's part of, of what your strategy is, but you're going to lose those people.

00:24:39.960 --> 00:24:43.420
 If you continue to ignore them in digital space.

00:24:43.420 --> 00:24:46.000
 So Ray, what, what are you chewing here thinking about this?

00:24:46.000 --> 00:24:46.740
 No, it's funny.

00:24:46.740 --> 00:24:48.640
 Cause you know, Jay mentioned crypto earlier.

00:24:48.640 --> 00:24:51.920
 And I think a lot of pastors approach, uh, church online.

00:24:51.920 --> 00:24:55.340
 Like they approach like some, some new people approach cryptocurrency, right?

00:24:55.400 --> 00:24:57.040
 Jay, they're like, all right, cool.

00:24:57.060 --> 00:24:59.320
 I'm going to invest $2 and I'm going to get back a million dollars.

00:24:59.320 --> 00:25:01.260
 Like this is going to be like a lottery ticket, you know?

00:25:01.500 --> 00:25:07.560
 And they don't realize that there's, that this is investment in the sense of, yeah, you

00:25:07.560 --> 00:25:11.480
 know, you, you get a little bit more bang for your buck, but at the same time, that doesn't

00:25:11.480 --> 00:25:12.540
 mean that you go cheap.

00:25:12.880 --> 00:25:18.180
 And especially in the area of kids and students, you know, as churches start to reopen, as

00:25:18.180 --> 00:25:22.300
 they start to reconfigure their scorecards, Hey, how are we going to determine whether

00:25:22.300 --> 00:25:25.980
 or not we've got wins here as we reopen and try to get some of these people back into the

00:25:25.980 --> 00:25:30.620
 building, especially for Gen Z, you know, you're, you're talking about reaching this

00:25:30.620 --> 00:25:35.720
 next generation, Jeff, your kids, Jay, your kids, my kids, they're all watching YouTube

00:25:35.720 --> 00:25:36.220
 channels.

00:25:36.220 --> 00:25:38.180
 They're all watching these influencers.

00:25:38.180 --> 00:25:41.000
 They're, they're, they're pouring in hours and hours.

00:25:41.280 --> 00:25:41.680
 Yeah.

00:25:42.120 --> 00:25:43.640
 For you, it's roadblocks for my kids.

00:25:43.740 --> 00:25:44.560
 It's ninja kids.

00:25:44.560 --> 00:25:47.980
 Like they're obsessed with like, you know, these little American ninja warrior children,

00:25:47.980 --> 00:25:49.540
 you know, that, that flip all over the screen.

00:25:50.180 --> 00:25:52.080
 That's, but that's what they're into.

00:25:52.340 --> 00:25:56.380
 But, you know, for, for kids and students, we kind of have to be at the forefront of some

00:25:56.380 --> 00:25:56.880
 of that too.

00:25:56.880 --> 00:25:58.340
 And we have to figure out how to do that.

00:25:58.600 --> 00:26:03.740
 Our kids ministry, they did something fantastic that they're still doing where they got smart.

00:26:03.740 --> 00:26:07.360
 They started to think like a YouTuber and they started getting into these box challenges

00:26:07.360 --> 00:26:10.720
 where basically they would give kids challenges throughout the series.

00:26:10.720 --> 00:26:14.380
 They would encourage them to watch like, Hey, you know, make sure that get your parents

00:26:14.380 --> 00:26:17.200
 permission, you know, fill out the card.

00:26:17.200 --> 00:26:19.400
 Like, Hey, I, we're going to give you guys some things to do.

00:26:19.400 --> 00:26:21.700
 Like, Hey, I watched three out of the five services.

00:26:21.700 --> 00:26:24.140
 I memorized the verse for the series.

00:26:24.280 --> 00:26:26.540
 I did this email that to us.

00:26:26.540 --> 00:26:30.420
 And then we will send you a box full of CF kids goodies.

00:26:31.360 --> 00:26:33.020
 And then, you know, they, they come through on it.

00:26:33.020 --> 00:26:38.260
 And that, that right there has been a great way for us to get some data and write like, Hey,

00:26:38.260 --> 00:26:38.860
 are you watching?

00:26:38.920 --> 00:26:39.960
 We want to connect with you.

00:26:40.400 --> 00:26:44.700
 And then from there, we've also offered parents like free resources on the form as well.

00:26:44.700 --> 00:26:49.140
 Like, Hey, we'll email you all of our orange, you know, resources that we have for parents.

00:26:49.280 --> 00:26:53.980
 And that's been a great way to just kind of tie all that in together and a powerful way to help

00:26:53.980 --> 00:26:55.060
 kids create community.

00:26:55.180 --> 00:26:58.660
 And then the parents, like we encourage them to tag, like when their kids get the box tag

00:26:58.660 --> 00:27:01.020
 it on social media, you know, and we share that.

00:27:01.100 --> 00:27:04.240
 And so it's created this really cool ongoing community that's worked out really well for

00:27:04.240 --> 00:27:04.420
 us.

00:27:04.460 --> 00:27:04.880
 It's been good.

00:27:05.420 --> 00:27:05.520
 Yeah.

00:27:05.580 --> 00:27:07.920
 Maybe even that, that's a great idea, right?

00:27:07.960 --> 00:27:12.800
 Like I'd never, the fidgetal approach of that mailing something physical, getting kids

00:27:12.800 --> 00:27:18.500
 to engage with something in physical space, rewarding that, you know, I know at, um, I'm

00:27:18.500 --> 00:27:21.980
 just even thinking back to my days at Christ fellowship, they had the, well, I don't know what

00:27:21.980 --> 00:27:26.460
 it's called, but the bling store where you could go get like all the cheesy stickers with

00:27:26.460 --> 00:27:30.340
 the Christ fellowship branding or the CF kids Frisbee and all that.

00:27:30.480 --> 00:27:36.760
 But trying to engage that physical side by rewarding digital engagement, that's, that's

00:27:36.760 --> 00:27:38.440
 really a great idea.

00:27:38.500 --> 00:27:40.140
 And that's easy to do, right?

00:27:40.520 --> 00:27:44.440
 I don't know that I wanted to park out on this, but the ability for a small church to

00:27:44.440 --> 00:27:50.240
 create a small bling box, uh, to, to mail out or to, to reward some of that engagement

00:27:50.240 --> 00:27:51.760
 that that's a great idea.

00:27:52.180 --> 00:27:52.300
 Yeah.

00:27:52.360 --> 00:27:54.980
 And, and, and just to give you an idea for those new churches that are listening out

00:27:54.980 --> 00:27:57.100
 there, you're like, oh man, but what if it costs X, Y, and Z?

00:27:57.100 --> 00:28:01.420
 We, so one of the things that we did was we resourced our local, our local campus kids

00:28:01.420 --> 00:28:05.520
 directors to deliver the boxes for their kids, you know, in a safe, spacious and sanitized

00:28:05.520 --> 00:28:05.660
 way.

00:28:05.660 --> 00:28:07.680
 They would show up and my girls loved it.

00:28:07.680 --> 00:28:12.800
 Like their campus kids director showed up masked up, you know, with like little bells and whistles

00:28:12.800 --> 00:28:13.620
 and that kind of thing.

00:28:13.620 --> 00:28:15.920
 Like shaking it up, like, Hey, Zoe and Lexi, you guys did it.

00:28:15.940 --> 00:28:16.540
 That's awesome.

00:28:16.960 --> 00:28:22.140
 And they left the box there, you know, but for my kids, anything that they get in snail

00:28:22.140 --> 00:28:23.400
 mail is gold.

00:28:24.080 --> 00:28:27.380
 Anything that they get in the mail, it makes them feel so special.

00:28:27.820 --> 00:28:31.180
 And so that, that for them just creates an awesome experience for them.

00:28:31.340 --> 00:28:37.000
 There's something around, um, you know, one of the things I'm trying to do is because the

00:28:37.000 --> 00:28:44.280
 learning curve here is so quick, it's, you know, you know, I, I last a couple, the last

00:28:44.280 --> 00:28:47.340
 couple of weeks I've been told by like, you know, a bunch of different people that I need

00:28:47.340 --> 00:28:48.220
 to be on clubhouse.

00:28:48.640 --> 00:28:54.320
 And it's like, even to me as a digital pastor, I'm like, whatever, you know what I mean?

00:28:54.460 --> 00:28:59.700
 Like, and, and so like I get on it and I'm using it, but the question is, it's like everybody

00:28:59.700 --> 00:29:02.280
 else is just like sinking, you know, they're trying to keep ahead.

00:29:02.280 --> 00:29:06.120
 And I think there's all these ideas from kids ministries to how to make your service more

00:29:06.120 --> 00:29:10.160
 engaging, how to think about groups, to communication strategies, all this stuff.

00:29:10.200 --> 00:29:15.500
 And I think one of the things I we're trying to do, and, and, and I think some churches

00:29:15.500 --> 00:29:20.100
 I've seen do this is try to create more of a cohort of learning and honoring those that

00:29:20.100 --> 00:29:26.200
 are taking, you know, cool, doing cool things because no one, no one here is the expert on

00:29:26.200 --> 00:29:26.800
 this stuff.

00:29:26.860 --> 00:29:29.760
 I think there are people that can be voices of reason.

00:29:30.100 --> 00:29:35.260
 You know, I might not know how every platform works, but I at least can think through what's

00:29:35.260 --> 00:29:38.560
 the, you know, I can notice good expressions of things.

00:29:38.560 --> 00:29:43.000
 And I think we're trying to create like a, like honoring, especially because the church

00:29:43.000 --> 00:29:46.400
 our size, like, Hey, check out what this team did and like, let's learn from it.

00:29:46.400 --> 00:29:47.520
 Or here's the tip.

00:29:47.560 --> 00:29:52.760
 So almost like educating, you know, and I would say for most churches do that for your staff

00:29:52.760 --> 00:29:56.040
 and for your volunteers, you know, even when you're small, like, how do you get your core?

00:29:56.140 --> 00:30:01.020
 When I was a youth pastor before I was at my church, you know, I had 20 volunteers that

00:30:01.020 --> 00:30:05.400
 I met with monthly that helped pull off our youth ministry and we would meet and we would

00:30:05.400 --> 00:30:07.080
 talk about things and they weren't paid.

00:30:07.080 --> 00:30:10.060
 And I would do the same thing there, like teaching digital.

00:30:10.260 --> 00:30:14.940
 So like that, you know, at that point it would be like, Hey, your small group leaders or your

00:30:14.940 --> 00:30:16.500
 people in your group, what tools are you using?

00:30:16.600 --> 00:30:17.680
 You know, how do you use it?

00:30:17.760 --> 00:30:22.000
 You know, tell us about Slack or tell us about house party or whatever.

00:30:22.860 --> 00:30:29.240
 Um, and so I think we're trying to, and so by, by elevating people at our church that are

00:30:29.240 --> 00:30:34.020
 doing cool things digitally, it's, it's, it's kind of saying like, Hey, this is a cool stuff.

00:30:34.020 --> 00:30:38.660
 And then it's also encouraging and equalizing it to everybody else.

00:30:38.660 --> 00:30:41.660
 And so that, I mean, that's what happened to the world with zoom, right?

00:30:41.860 --> 00:30:43.340
 Nobody really understood zoom.

00:30:43.480 --> 00:30:45.000
 Now everybody understands it.

00:30:45.020 --> 00:30:48.320
 They understand so much about zoom that they're fatigued on zoom.

00:30:49.000 --> 00:30:52.900
 So I think, but that came with like being pushed into the deep end.

00:30:52.900 --> 00:30:56.320
 And so I think, I think one of the things that, you know, especially if you're listening to

00:30:56.320 --> 00:31:01.320
 this as an online pastor, you know, figure out how you can be a coach to your broader church,

00:31:01.320 --> 00:31:05.340
 or even if you're the digital person at your church, maybe you're not even that officially,

00:31:05.340 --> 00:31:10.500
 you know, like send a monthly email about, Hey, I noticed what the kids ministry did with

00:31:10.500 --> 00:31:15.140
 this, or, Hey, by the way, I was reading this article about this thing, you know, you know,

00:31:15.140 --> 00:31:20.280
 so I think having that collective, you know, almost like a Reddit thread type of sub community

00:31:20.280 --> 00:31:22.160
 where you're just kind of learning together.

00:31:22.160 --> 00:31:28.580
 And then what you do is you position yourself as a, as somebody who is, um, who, who is one

00:31:28.580 --> 00:31:32.300
 of the experts, you know, I did not sign up to be an expert in online church.

00:31:32.300 --> 00:31:34.560
 I just started to like, talk about it, share it.

00:31:34.560 --> 00:31:38.560
 And I think, especially if this is somebody, and I'm going to get super focused here, like

00:31:38.560 --> 00:31:41.860
 if this is somebody that you're like, you want to be that person for your church, well, just

00:31:41.860 --> 00:31:46.900
 start doing it, start doing it, start sending, you know how many times I've gotten goodwill

00:31:46.900 --> 00:31:49.800
 with my leaders by just sending random emails of my thoughts.

00:31:50.900 --> 00:31:55.200
 Like, it's just like, Hey, I was thinking, and like, I'll get this reply back, which I'm

00:31:55.200 --> 00:31:56.420
 like, they're not even going to reply.

00:31:56.540 --> 00:31:58.260
 And they'd be like, this was so good.

00:31:58.260 --> 00:32:00.140
 And it's just like a small thing like that.

00:32:00.140 --> 00:32:04.680
 And so it's always, it's always easier to go, well, it'd be nice if I had that title,

00:32:04.680 --> 00:32:08.720
 but I'm telling you like your leadership and your church and your people, they don't know

00:32:08.720 --> 00:32:09.640
 how to think about this.

00:32:09.640 --> 00:32:13.820
 And that's why you're going to have to build it, which is like the scary part of it.

00:32:13.820 --> 00:32:14.780
 And also the fun part.

00:32:15.220 --> 00:32:19.760
 I like the idea, Jay, of decentralizing to, you know, the pathway for information to flow

00:32:19.760 --> 00:32:19.960
 in.

00:32:20.020 --> 00:32:23.800
 Like you talked about, you know, sharing articles or sharing things and encouraging that kind

00:32:23.800 --> 00:32:28.220
 of thing within the organization, because so often, and we've talked about this on this

00:32:28.220 --> 00:32:33.220
 podcast where it's like, I don't have all the good ideas, but I can, I can also be a student

00:32:33.220 --> 00:32:37.460
 of other people in the organization in terms of what they're doing and sharing that amongst

00:32:37.460 --> 00:32:37.800
 each other.

00:32:37.800 --> 00:32:42.640
 That's important because my kids director might have a great idea for, for adults online

00:32:42.640 --> 00:32:47.620
 that I'm not even thinking about, but if, if I shut myself off to her, then, then I've

00:32:47.620 --> 00:32:51.720
 siloed everything that we could do in digital and we, we might not grow or we miss out on

00:32:51.720 --> 00:32:53.720
 an opportunity to grow together as an organization.

00:32:54.080 --> 00:32:54.520
 Yeah.

00:32:54.560 --> 00:32:58.380
 If you keep pulling that thread and following this decentralized line that we were talking

00:32:58.380 --> 00:33:03.100
 about, we're getting back to this place of empowering individuals and listening to

00:33:03.100 --> 00:33:04.300
 individuals in that.

00:33:04.300 --> 00:33:09.580
 And, and that really even going back to the whole Reddit GameStop thing that we're living

00:33:09.580 --> 00:33:15.620
 through in real time, for me, this is just another example of where individuals have more power

00:33:15.620 --> 00:33:19.340
 in now 2021 than our organizations do.

00:33:19.540 --> 00:33:26.200
 If the individuals figure out how to capitalize, how to take advantage of the system, how to

00:33:26.200 --> 00:33:32.420
 speak up for themselves and, and, and manage it, organizations need to be afraid of an individual

00:33:32.420 --> 00:33:35.140
 or of individuals that are on a mission.

00:33:35.500 --> 00:33:40.720
 If we, the church could figure out how to do that, if, if to leverage our individuals to

00:33:40.720 --> 00:33:42.960
 that way, it's phenomenal potential.

00:33:43.300 --> 00:33:48.500
 And as we're talking about like equipping and how are you guys seeing, you know, in your

00:33:48.500 --> 00:33:53.340
 ministry, maybe we weren't even talking about equipping, maybe Jay was, cause Jay was future

00:33:53.340 --> 00:33:54.720
 thinking pre COVID.

00:33:54.860 --> 00:33:58.940
 But now in this season, Kerry Newhoff saying, Hey, if you want to be effective in the future,

00:33:58.940 --> 00:34:00.980
 you need to be equipping people today.

00:34:01.180 --> 00:34:02.640
 How are you seeing that pivot?

00:34:02.760 --> 00:34:05.940
 Are you seeing that pivot happening in real time within your churches?

00:34:06.480 --> 00:34:13.700
 Yeah, I'm, I guess, you know, I, I, I see stuff happening and I think what's hard is we are

00:34:13.700 --> 00:34:22.320
 at a really weird moment where it, this is why it's always easier for a, you know, for it's

00:34:22.320 --> 00:34:27.260
 harder for a blockbuster to become Netflix and that, and then a Netflix to go back to blockbuster.

00:34:27.260 --> 00:34:27.800
 You know what I mean?

00:34:27.800 --> 00:34:31.200
 Like, because it's just when you're, you're trying to move a huge ship here.

00:34:31.200 --> 00:34:36.040
 And so I think, I still think there's this thinking around churches where, you know, it's,

00:34:36.040 --> 00:34:40.940
 it's about ministering to people in the room and it's about, you know, because here's the

00:34:40.940 --> 00:34:41.080
 deal.

00:34:41.100 --> 00:34:44.700
 There's a lot of churches that are in lease agreements, have debts and stuff, and they

00:34:44.700 --> 00:34:47.420
 have to make that thing work, you know, which is okay.

00:34:47.420 --> 00:34:51.080
 I think this is why other, I've had a lot of conversations with churches internationally

00:34:51.080 --> 00:34:53.500
 that don't have the luxury of, of being able to own property.

00:34:54.140 --> 00:34:56.380
 And it's a whole nother dynamic, you know?

00:34:56.580 --> 00:35:02.080
 It's the same reason why a lot of our stuff about not meeting here in the U S it's, we

00:35:02.080 --> 00:35:05.700
 can cry about our religious rights because we, we have a lot of them here.

00:35:05.860 --> 00:35:13.040
 And so, uh, and so I, I, I'm curious, I, I'm not a hundred percent sure how churches will

00:35:13.040 --> 00:35:16.400
 pivot, but I, I, I am excited.

00:35:16.400 --> 00:35:21.500
 I will say one of the things that I, I really love is there are a lot of churches embracing

00:35:21.500 --> 00:35:24.620
 like YouTube over just a Facebook stream more.

00:35:24.980 --> 00:35:30.600
 And I think that's the opportunity of getting away from time specific things that is really

00:35:30.600 --> 00:35:31.140
 encouraging.

00:35:31.140 --> 00:35:34.460
 Because if we're just talking about, you know, the first couple of weeks is just how do we

00:35:34.460 --> 00:35:35.460
 get weekend happening?

00:35:35.460 --> 00:35:42.500
 It's very streaming dependent, which is a great strategy, but you know, the internet, you know,

00:35:42.500 --> 00:35:47.020
 the whole thing is that you can do things 24 seven, you don't have to just, you know, get

00:35:47.020 --> 00:35:51.260
 people around a, you know, a specific time, which I think is corporately gathering on time,

00:35:51.320 --> 00:35:54.340
 real time is really important, um, especially for the church.

00:35:54.340 --> 00:35:58.400
 But I think if you build out a YouTube strategy where people can discover you and find you in

00:35:58.400 --> 00:36:04.340
 a lot of creative inbound type of real internet ways and not just replicating what's happening

00:36:04.340 --> 00:36:05.080
 and building online.

00:36:05.080 --> 00:36:06.520
 I think that's what I'm cool.

00:36:06.640 --> 00:36:11.060
 Also seeing churches, uh, especially now those are going back in person, thinking through

00:36:11.060 --> 00:36:15.060
 how do you have the tension between meeting in person and then having something online?

00:36:15.160 --> 00:36:16.720
 Maybe the online product is a little different.

00:36:16.720 --> 00:36:20.540
 And maybe, you know, the phrase that I've been using is like strategically streaming where

00:36:20.540 --> 00:36:21.620
 you're not streaming everything.

00:36:21.620 --> 00:36:25.520
 You're not just streaming what happens in a room, but maybe you do, maybe you have Sunday

00:36:25.520 --> 00:36:29.620
 and then you have a special edit and you put some love into it and you just make it a

00:36:29.620 --> 00:36:30.180
 little different.

00:36:30.480 --> 00:36:33.660
 Um, and then that, that goes back to inviting them back in person.

00:36:33.660 --> 00:36:35.780
 So those are some of my high level thoughts.

00:36:36.580 --> 00:36:37.660
 Strategically streaming.

00:36:38.000 --> 00:36:40.040
 I love that term.

00:36:40.260 --> 00:36:42.980
 I've been trying to figure out how to like describe that idea.

00:36:43.140 --> 00:36:45.340
 I'm, I'll give you credit for the first couple of times.

00:36:45.340 --> 00:36:47.940
 I'd say it's strategically streaming.

00:36:48.060 --> 00:36:49.080
 What, what, what said there.

00:36:49.080 --> 00:36:51.220
 Yeah, I agree with everything what Jay was saying.

00:36:51.400 --> 00:36:55.300
 I think kind of moving forward when it comes to resourcing, my biggest concern at this point

00:36:55.300 --> 00:36:59.440
 for, for at least for the Western church, uh, for, for us here in the United States

00:36:59.440 --> 00:37:01.620
 is that Jeff, you and I have talked about this privately.

00:37:01.620 --> 00:37:05.280
 Um, we're over resourced and we're under discipled, right?

00:37:05.300 --> 00:37:10.920
 Like we've got resources galore in terms of online content, in terms of communication, in

00:37:10.920 --> 00:37:13.100
 terms of a lot of stuff that exists out there.

00:37:13.100 --> 00:37:18.240
 Like, and I'm even surprised at all the different age groups now post COVID, right.

00:37:18.240 --> 00:37:23.760
 That are, are engaging with online channels to learn and, and, and to do different things.

00:37:23.900 --> 00:37:29.480
 My, my, I think moving forward, another big concern for me is content curation a long time

00:37:29.480 --> 00:37:34.360
 with some of this stuff as, and I'm not trying to make this completely political, but you know,

00:37:34.360 --> 00:37:39.080
 the QAnon stuff really did open up at least for us in the church, as far as a lot of misinformation

00:37:39.080 --> 00:37:43.460
 that can infiltrate the church and really steer it in a direction that we don't want to go.

00:37:44.180 --> 00:37:47.580
 And it, you know, a lot of pastors, I know Stetzer has even talked about this, how a lot

00:37:47.580 --> 00:37:51.120
 of pastors are afraid to address that with their own churches, because so many of them have

00:37:51.120 --> 00:37:55.500
 been discipled wrongly and poorly and driven towards a bad direction that they're afraid

00:37:55.500 --> 00:37:57.120
 to lose their congregation over it.

00:37:57.600 --> 00:38:01.260
 Uh, and that's something that just kind of weeded its way through, you know, thanks to

00:38:01.260 --> 00:38:06.260
 the algorithm and kind of found its way into the church and really took a lot of well-meaning

00:38:06.260 --> 00:38:08.720
 believers down a path that they never intended to go.

00:38:09.480 --> 00:38:13.800
 Um, you know, or as I love to joke around with folks, the things that my parents warned

00:38:13.800 --> 00:38:17.120
 me about as I was growing up, Hey, those video games are going to rot your brain.

00:38:17.220 --> 00:38:19.680
 Now I've got to warn them about, Hey, that internet's going to rot your brain.

00:38:20.060 --> 00:38:26.680
 So, you know, I've got to be constantly, you know, concerned about that in terms of, you

00:38:26.680 --> 00:38:31.460
 know, how that is shaping and shifting our disciples and our followers and where it's shifting

00:38:31.460 --> 00:38:34.780
 their attention, because if we're going to keep them on mission, then that also means

00:38:34.780 --> 00:38:38.160
 that we have to keep them, you know, thinking and moving in the right direction.

00:38:38.800 --> 00:38:41.740
 And we got to go from, you know, right.

00:38:41.740 --> 00:38:45.960
 The head to the heart, to the hands, to actual, actual action with that.

00:38:46.100 --> 00:38:50.700
 And so they're over-resourced, but the resources that they're receiving, the content creation

00:38:50.700 --> 00:38:52.300
 within that is a bit of a concern.

00:38:52.300 --> 00:38:56.940
 And then how it's actually leading them to action is another concern, because we've talked

00:38:56.940 --> 00:38:58.060
 about this with Jay before.

00:38:59.060 --> 00:39:03.480
 You know, they could just, and we saw it even with COVID, some of them found a different

00:39:03.480 --> 00:39:08.240
 digital church during that time, because there wasn't that kind of community.

00:39:08.700 --> 00:39:13.300
 They found a pastor that they liked hearing from more or somebody that was more their flavor.

00:39:14.020 --> 00:39:16.140
 And so they disconnected from community as a result.

00:39:16.660 --> 00:39:20.680
 And I think that's something that we just have to be more tapped into in terms of keeping

00:39:20.680 --> 00:39:25.780
 real relationship with our people, because if, what was it I heard today?

00:39:25.880 --> 00:39:29.460
 That the technology has to be, it has to make us more human.

00:39:29.800 --> 00:39:31.300
 We have to find greater ways to connect.

00:39:31.620 --> 00:39:35.220
 And so that right there, I think that's, that's a big concern for me moving forward.

00:39:35.460 --> 00:39:40.180
 Really, Ray, what you're talking about is like the, really, it's the heart of online to offline.

00:39:40.320 --> 00:39:44.900
 I want to, you know, I'm not promoting Jay and the stuff that he's been doing through Saddleback,

00:39:44.900 --> 00:39:52.960
 but it's this idea of if, if we're not seeing action in our hands, then we're creating content

00:39:52.960 --> 00:39:55.280
 that's only consuming.

00:39:55.420 --> 00:40:02.580
 We're creating consumers instead of driving that into offline realms where we're being real

00:40:02.580 --> 00:40:03.600
 with, with real people.

00:40:03.640 --> 00:40:08.920
 And that's why I love this idea of online to offline, the gospel that we hear in our online

00:40:08.920 --> 00:40:11.800
 world, it has to influence what we're doing offline.

00:40:11.800 --> 00:40:19.180
 And, and while that was a, a theoretical principle that philosophically we could talk about pre-COVID

00:40:19.180 --> 00:40:23.500
 now that we're coming into, you know, mid post-COVID, that's a reality.

00:40:23.840 --> 00:40:28.860
 I think more people are seeing that today and are understanding that standard today than definitely

00:40:28.860 --> 00:40:33.220
 was around before this thing got started back in, in March, 2020.

00:40:33.640 --> 00:40:34.600
 Let's pivot here.

00:40:34.860 --> 00:40:39.700
 Um, and let's dig into something, you know, I, I made a kind of a joke earlier about pastors

00:40:39.700 --> 00:40:45.560
 wanting to go back to February, 2020, uh, seriously though, in, in, in all respect, um, they do a

00:40:45.560 --> 00:40:45.960
 phenomenon.

00:40:46.060 --> 00:40:51.080
 There's so much pressure centered around a lead pastor in this environment in 2021.

00:40:51.720 --> 00:40:59.680
 Like I cannot imagine what it would be like to lead an organization of any size between shutting

00:40:59.680 --> 00:41:03.060
 the doors, the religious freedoms, the COVID safe.

00:41:03.060 --> 00:41:07.440
 And, and like, they don't prep any of them, not even talking about like the, the race issues

00:41:07.440 --> 00:41:11.460
 and everything that's, that's surrounding that there's no seminary class for this.

00:41:11.460 --> 00:41:13.820
 I'm guessing Jay Ray, you guys were seminary graduates.

00:41:13.980 --> 00:41:17.700
 They, they didn't, they didn't teach you about how to handle pandemics and no.

00:41:17.800 --> 00:41:18.080
 Okay, good.

00:41:18.540 --> 00:41:21.420
 Jay, I was the only one from a major city in my seminary.

00:41:24.360 --> 00:41:29.780
 I had, I had some, I had normal folk in my, in my, in my classes, but no, yeah, you're right.

00:41:29.780 --> 00:41:33.280
 Like it's not, you know, I loved my time at seminary.

00:41:33.280 --> 00:41:38.820
 It was, it was amazing, but you know, I, I actually asked my profs multiple times about

00:41:38.820 --> 00:41:44.940
 online ministry and they looked at me at complete confusion, um, because again, it's, you know,

00:41:44.940 --> 00:41:45.820
 they weren't using it.

00:41:45.820 --> 00:41:50.480
 And I think this is why it's really important that before you make judgments on platforms

00:41:50.480 --> 00:41:54.480
 in places, you need to, you need to, you need to just dabble in it.

00:41:54.480 --> 00:41:57.120
 I'm not saying you got to like full-time commit to it.

00:41:57.180 --> 00:41:59.560
 You know, there's a lot of platforms that I don't use daily.

00:42:00.040 --> 00:42:03.160
 Um, I barely use Instagram and Facebook daily.

00:42:03.640 --> 00:42:09.180
 Um, I, I I'm on them and I check and I interact, but I don't really, you know, you go to my

00:42:09.180 --> 00:42:09.800
 Instagram account.

00:42:09.860 --> 00:42:14.680
 I barely, I'm not on that that much, but I think it's about just having a presence and

00:42:14.680 --> 00:42:15.460
 understanding it.

00:42:15.460 --> 00:42:20.260
 And then by understanding it, or at least being in it, it allows you to start form bright

00:42:20.260 --> 00:42:21.580
 opinions on how to leverage it.

00:42:21.580 --> 00:42:23.240
 And so I, again, I think you're right.

00:42:23.300 --> 00:42:25.700
 Like the internet is, it's just a tool.

00:42:26.140 --> 00:42:27.540
 Um, technology is just a tool.

00:42:27.660 --> 00:42:30.420
 It's an, it's, you know, it's like fire.

00:42:30.520 --> 00:42:32.680
 It can burn your hand or it can, you know, cook your dinner.

00:42:32.680 --> 00:42:38.340
 And I think, uh, I think that's something that we, as I think the, and this is what I've

00:42:38.340 --> 00:42:43.160
 loved about pastors over the last, um, you know, 10 plus months, you know, just jumping

00:42:43.160 --> 00:42:47.440
 into the trenches is that they've started this, they've opened their eyes on what's potential.

00:42:47.440 --> 00:42:50.060
 There was such a closed off mind, I think for a long time.

00:42:50.060 --> 00:42:52.560
 And now they're like, you know what, this is possible, you know?

00:42:52.560 --> 00:42:56.800
 And just like anything, it's going to take work and strategy, but I do think the more

00:42:56.800 --> 00:43:01.340
 you have, you know, different minds thinking and processing and trying things, I think

00:43:01.340 --> 00:43:02.980
 we're going to have really cool things happen.

00:43:03.660 --> 00:43:07.280
 And, um, that's why I've always been a big believer that I think it's going to be the

00:43:07.280 --> 00:43:11.800
 churches, you know, under 500 that are really going to leverage the internet in a whole new

00:43:11.800 --> 00:43:12.340
 creative way.

00:43:12.340 --> 00:43:13.600
 Because here's the deal.

00:43:13.720 --> 00:43:18.920
 If you're a big church, you got a big building and you got big things to pay off and do things,

00:43:19.000 --> 00:43:24.640
 you know, there's a lot there and you have some sandbox to think, you know, to think through,

00:43:24.800 --> 00:43:28.720
 you know, that there's a reason why it's, it's hard to make that shift, but a small church,

00:43:28.720 --> 00:43:30.260
 you can start from the ground up.

00:43:30.520 --> 00:43:35.460
 You know, I, I, I, another phrase that I started to use is like, you know, the potential of like

00:43:35.460 --> 00:43:40.920
 location, less churches, you know, like really location, less churches.

00:43:40.920 --> 00:43:47.040
 And I know this is stuff, Jeff, you're, you're doing with Stadia and, but like, that's a shift.

00:43:47.040 --> 00:43:51.460
 And I've had, I've had many conversations with, with people over the last 10 years about this

00:43:51.460 --> 00:43:55.780
 concept and I've had people try it and fail, but I think the amount of people coming into

00:43:55.780 --> 00:43:58.140
 a seminary really thinking about that, I think is really cool.

00:43:58.520 --> 00:44:03.520
 They, I still think I get really worried about some of the barriers of entry with like huge

00:44:03.520 --> 00:44:06.780
 technologies, like the CRMs and stuff and how segmented they are.

00:44:06.780 --> 00:44:10.800
 And even I, I get overwhelmed at all that stuff.

00:44:10.800 --> 00:44:17.160
 And I, and I think, I, I still think there needs to be more innovation in that realm to

00:44:17.160 --> 00:44:20.780
 kind of make, you know, personalization really done right.

00:44:20.780 --> 00:44:25.080
 And automation and all this stuff like scale, because I think there's a lot of tools, but

00:44:25.080 --> 00:44:27.640
 you got to kind of Frankenstein it all together.

00:44:27.640 --> 00:44:34.820
 And I think, uh, I hope that more of these large, especially church CRMs that churches

00:44:34.820 --> 00:44:39.720
 are tied to, you know, have a come to Jesus moment and really think through like how to

00:44:39.720 --> 00:44:40.480
 build stuff.

00:44:40.680 --> 00:44:42.140
 Um, I don't know how much is possible.

00:44:42.140 --> 00:44:43.380
 I know there's cool stuff happening.

00:44:43.480 --> 00:44:48.100
 I'm, I don't live in that world, but I just feel like every other week I hear about some

00:44:48.100 --> 00:44:53.080
 new random CRM that I've never heard of that they're like, you know, knees deep in.

00:44:53.140 --> 00:44:54.960
 And I'm like, what in the world is this thing?

00:44:55.020 --> 00:45:01.140
 Why are the screenshots look like it's like a, you know, a windows 98 or something like,

00:45:01.380 --> 00:45:03.480
 you know, the software, but that's, that's true.

00:45:03.560 --> 00:45:05.820
 So I think data is such a huge thing.

00:45:05.860 --> 00:45:11.060
 And I, I always bring this up, but I just, it, you know, you get him, you just, you get

00:45:11.060 --> 00:45:15.340
 stuck if you can't really manipulate it and do things and personalize, you know, and, and

00:45:15.340 --> 00:45:15.960
 all that stuff.

00:45:16.140 --> 00:45:20.220
 I honestly did not think we would talk about CRMs and CHMSs today.

00:45:20.220 --> 00:45:22.380
 That was not on my radar.

00:45:22.380 --> 00:45:24.100
 So, so, so that that's intriguing.

00:45:24.100 --> 00:45:27.660
 Are you, are you advocating for, and I'm, I don't mean to put you on the spot.

00:45:27.760 --> 00:45:31.080
 I'm not looking for Mike drops explosion type, type things.

00:45:31.080 --> 00:45:35.560
 Like, is it, is it less it that you think is, is necessary?

00:45:35.560 --> 00:45:41.200
 Is it like a deeper feature base to get it more, more developed?

00:45:41.200 --> 00:45:44.180
 Like what, what, what are you kind of wrestling with here?

00:45:44.420 --> 00:45:47.480
 I just think all churches need to have a real assessment.

00:45:47.480 --> 00:45:51.640
 You need to have, you need to talk to every team in person, how they feel about your current

00:45:51.640 --> 00:45:52.060
 CRM.

00:45:52.200 --> 00:45:53.420
 Does it do what it needs to do?

00:45:53.900 --> 00:45:59.480
 Like, just do a, just do an audit, an internal audit, and then make the change if it's not

00:45:59.480 --> 00:46:03.320
 or hire the person to build the thing that needs to happen.

00:46:03.320 --> 00:46:08.160
 Because I think there's a lot of people have built things for like check-in tools and stuff

00:46:08.160 --> 00:46:14.220
 on Sunday, but I think like, like logged in experiences on your website or in your app

00:46:14.220 --> 00:46:16.640
 for your CRM, not to be all integrated together.

00:46:16.640 --> 00:46:19.780
 It's such a big, like, it's such a big disconnect.

00:46:20.500 --> 00:46:22.620
 And there are things that do this all a carton.

00:46:22.700 --> 00:46:26.200
 We all use services that they have a lot.

00:46:26.300 --> 00:46:28.000
 This isn't a drastic technology.

00:46:28.000 --> 00:46:31.980
 Like you can, you can go pay for like member full or something and you can do this.

00:46:31.980 --> 00:46:38.000
 You can, this is a, this is, this is an easy thing to pull off, but here's the deal is that

00:46:38.000 --> 00:46:42.660
 the CRM companies, you know, have to own the app company and have to own like the website

00:46:42.660 --> 00:46:43.100
 company.

00:46:43.100 --> 00:46:46.420
 And then sometimes all those things don't really like they don't, they don't work well.

00:46:46.480 --> 00:46:48.060
 So I just think it's a little bit of a mess.

00:46:48.240 --> 00:46:53.440
 There are things people are doing in this space, but you know, and, and, and there's, there's

00:46:53.440 --> 00:46:54.120
 cons to it.

00:46:54.200 --> 00:47:00.320
 So I just think personalization obviously is the no brainer word that has been for years,

00:47:00.320 --> 00:47:03.620
 but I think for churches to do that, right.

00:47:04.340 --> 00:47:08.420
 The techs, the technology deck has to all make sense.

00:47:08.420 --> 00:47:13.580
 And I think some of the tools that exist for churches, at least the church tools aren't

00:47:13.580 --> 00:47:14.360
 the greatest.

00:47:14.460 --> 00:47:15.600
 They're very siloed.

00:47:15.820 --> 00:47:20.640
 That's a, I'm probably just, I'm going to get an email from some CEO or something from

00:47:20.640 --> 00:47:26.140
 this, but I just, I just think that it doesn't really serve the church of a hundred very well,

00:47:26.140 --> 00:47:29.040
 you know, because you have to have an app company over here.

00:47:29.080 --> 00:47:31.840
 You have to do this over here and they don't talk to each other.

00:47:32.300 --> 00:47:34.380
 And it's like, why do I want an app?

00:47:34.420 --> 00:47:37.280
 If it's not part, the whole reason for an app is to be super personal.

00:47:37.400 --> 00:47:39.660
 And it's, and so, but yeah.

00:47:39.660 --> 00:47:44.480
 For us and the good news for us, Jay, at least the Christ fellowship, our CRM is a company

00:47:44.480 --> 00:47:48.560
 called one church and our app and everything is through that.

00:47:48.780 --> 00:47:52.540
 And so it's created more of that experience for it so much so that when we talked about

00:47:52.540 --> 00:47:57.660
 like creating that touchless experience, one of the things that we're able to unveil, you

00:47:57.660 --> 00:48:02.440
 know, when we were reopening was kids check in via the app that they could scan, you know,

00:48:02.460 --> 00:48:05.520
 they could check off their kids because it's logged into their account and they're giving

00:48:05.520 --> 00:48:06.960
 is through the same thing and everything.

00:48:07.220 --> 00:48:09.780
 And so for us, it's all underneath one temple.

00:48:09.980 --> 00:48:11.900
 Now, was that easy to pull off?

00:48:12.040 --> 00:48:12.320
 No.

00:48:12.540 --> 00:48:15.400
 And I still have to go up to every ministry and remind them, nope, you're not going to do

00:48:15.400 --> 00:48:16.040
 a Google form.

00:48:16.420 --> 00:48:18.620
 It's going to go through our CRM.

00:48:18.700 --> 00:48:23.200
 We're not going to create separate databases so much so that I'm even trying to like get

00:48:23.200 --> 00:48:24.800
 us away in our, in our comms department.

00:48:24.800 --> 00:48:28.220
 I'm trying to get us away from MailChimp because I'm trying to say, guys, that's a separate

00:48:28.220 --> 00:48:28.580
 database.

00:48:28.580 --> 00:48:32.460
 Like you're, you're over here collecting separate data that we can't come back and reevaluate

00:48:32.460 --> 00:48:35.560
 and know who our people are and know how they're engaging with us.

00:48:35.560 --> 00:48:39.420
 And so the toughest thing there is that we're not, you know, if we ever make that move,

00:48:39.560 --> 00:48:41.840
 we're not going to get the same robust tools that MailChimp provides.

00:48:41.840 --> 00:48:43.600
 Like, Hey, open rates or some of that other stuff.

00:48:43.660 --> 00:48:47.360
 I know that our guys are like people at one church are working on some of that stuff in

00:48:47.360 --> 00:48:48.720
 the background, but it's not there yet.

00:48:49.060 --> 00:48:53.440
 And having the patience to get there is tough for an organization, especially if you at one

00:48:53.440 --> 00:48:54.960
 point enjoyed some of those features.

00:48:55.460 --> 00:48:55.560
 Yeah.

00:48:55.660 --> 00:48:56.000
 That's it.

00:48:56.000 --> 00:48:58.520
 It's funny that we had this, my team, same thing.

00:48:58.600 --> 00:49:02.680
 We, we, we pay MailChimp a couple hundred dollars every month.

00:49:02.680 --> 00:49:04.580
 I think it's like over 300 bucks every month.

00:49:04.920 --> 00:49:07.920
 And it's a segmented experience and I had the exact same conversation.

00:49:07.920 --> 00:49:11.380
 We need to move to this other system and it's just pain.

00:49:11.460 --> 00:49:15.460
 And I had a conversation cause we, we use a, our church uses a big provider.

00:49:15.600 --> 00:49:19.180
 I'm forgetting their name right now, but they have to, I go, they have to be able to do

00:49:19.180 --> 00:49:22.660
 like automation stuff where I can add people to a list and trigger emails and stuff.

00:49:22.760 --> 00:49:25.920
 And, but we had to like, it's just not enabled for us.

00:49:25.940 --> 00:49:30.040
 So we have to like go through this, this process, but I'm like, and especially with like, you

00:49:30.040 --> 00:49:33.340
 know, data and stuff, we're moving towards all the data needs to be stored one place.

00:49:33.340 --> 00:49:37.620
 So if a member wants to be not contacted, we can't have all these multiple databases,

00:49:37.620 --> 00:49:42.160
 which is something that is happening very quickly already happened in Europe, but here

00:49:42.160 --> 00:49:42.980
 it's happening.

00:49:43.360 --> 00:49:45.500
 And I, yeah, so we're, same thing.

00:49:45.560 --> 00:49:47.400
 We're moving away from MailChimp, even though it does hurt me.

00:49:47.400 --> 00:49:48.600
 Cause I really do like MailChimp.

00:49:48.940 --> 00:49:49.040
 Yeah.

00:49:49.080 --> 00:49:52.900
 I mean, it's got a lot of robust tools, but like you're saying it, when we have segmented

00:49:52.900 --> 00:49:56.740
 data, that means that, you know, we can offend people real easily if they're trying

00:49:56.740 --> 00:50:01.320
 to get out of our mail list or we can lose people within the gap, which is what happened

00:50:01.320 --> 00:50:04.100
 more often than not was, oh man, there are people who fell through the cracks because

00:50:04.100 --> 00:50:06.500
 their stuff was in one spot, not necessarily in the overall.

00:50:06.980 --> 00:50:07.120
 Yeah.

00:50:07.300 --> 00:50:10.980
 We could have this conversation all day long.

00:50:11.100 --> 00:50:17.220
 We, maybe we need to dig into CRMs and CHMS church management solutions, software solutions

00:50:17.220 --> 00:50:19.160
 at a later time.

00:50:19.240 --> 00:50:21.340
 Honestly, that was like a, whoa, did that just happen?

00:50:21.700 --> 00:50:22.320
 I love that.

00:50:22.380 --> 00:50:26.360
 But, but it's true as we're looking to the future and even vendors that are, that are in

00:50:26.360 --> 00:50:28.380
 that space, just like we're challenging churches.

00:50:28.820 --> 00:50:30.540
 Hey, you've got to spend more budget here.

00:50:31.100 --> 00:50:36.540
 Vendors realize there are a lot of churches that have a much higher expectation now today

00:50:36.540 --> 00:50:43.640
 than they did technically digitally than they did in February, uh, 2019, um, uh, or 2020,

00:50:43.820 --> 00:50:44.160
 excuse me.

00:50:44.220 --> 00:50:49.180
 And so the more that we can pivot and go in that direction, um, as, as a vendor providing

00:50:49.180 --> 00:50:52.460
 solutions like that churches be ready to experiment through stadia.

00:50:52.460 --> 00:50:57.640
 We're actually running a number of experiments right now, utilizing software solutions that

00:50:57.640 --> 00:51:02.960
 didn't exist pre COVID, uh, and, and starting to kick the tires on things like this.

00:51:03.040 --> 00:51:04.400
 And altered live is one of those.

00:51:04.400 --> 00:51:08.800
 And we'll be talking more about that later, but love, uh, what we're seeing now with some

00:51:08.800 --> 00:51:14.640
 vendors and others follow soon, continue to help provide solutions for, for churches that

00:51:14.640 --> 00:51:18.720
 are, that are looking at doing ministry in this next normal of what's ahead.

00:51:18.840 --> 00:51:24.020
 So Jay, man, I have loved this time once again, and always love hanging out with you, even

00:51:24.020 --> 00:51:27.320
 though you are a Lakers fan, but Hey, go, go LeBron, I guess, to some level.

00:51:27.820 --> 00:51:31.920
 Uh, Hey, uh, Jay, as we're wrapping up, landing the plane here, any, any closing thoughts?

00:51:32.260 --> 00:51:38.200
 Yeah, I really, the one thing that I would say that a bare minimum as, as a church, no matter

00:51:38.200 --> 00:51:44.560
 your size, you really need to have somebody at the table, you know, that is thinking about

00:51:44.560 --> 00:51:48.860
 your digital presence, um, and thinking just at least being an advocate for that community.

00:51:48.860 --> 00:51:51.880
 That's something that I would tell it doesn't have to be staff.

00:51:51.940 --> 00:51:54.920
 It could be a volunteer, but somebody that, as you're thinking through, you know, what does

00:51:54.920 --> 00:51:55.880
 this mean for us digitally?

00:51:56.040 --> 00:51:59.580
 So I, especially as we go back to meeting in person over the next, you know, a couple

00:51:59.580 --> 00:52:03.600
 months, it's going to be really easy to gravitate back to like prioritizing the people

00:52:03.600 --> 00:52:09.140
 of the room, which is okay, but you really need, um, to have somebody on the team.

00:52:09.140 --> 00:52:12.540
 That's kind of just like reminding you kind of being the, you know, they're the pebble

00:52:12.540 --> 00:52:13.220
 in your shoe.

00:52:13.280 --> 00:52:15.300
 It's just kind of like saying, Hey, don't forget about us.

00:52:15.380 --> 00:52:18.980
 We've got to think through what does this mean, um, for, for those of you in our online

00:52:18.980 --> 00:52:19.480
 and so forth.

00:52:20.100 --> 00:52:20.360
 Love that.

00:52:20.400 --> 00:52:24.260
 I would echo that you got to have somebody who's thinking digital first, even if your

00:52:24.260 --> 00:52:27.720
 church is not somebody where, where that's the priority piece to that.

00:52:27.800 --> 00:52:30.440
 Hey, Ray, as we're wrapping up here, any closing thoughts?

00:52:30.440 --> 00:52:35.320
 Yeah, I completely agree with Jay in that somebody has to be at the table being the

00:52:35.320 --> 00:52:38.980
 advocate for this, um, and lead pastor, it's a top down deal.

00:52:38.980 --> 00:52:43.140
 And so make sure that you are continually pushing and thinking through digital as you're

00:52:43.140 --> 00:52:46.740
 crafting your message, as you're thinking through next steps, think about those digital

00:52:46.740 --> 00:52:47.560
 next steps too.

00:52:47.680 --> 00:52:48.820
 Are you going to have a text code?

00:52:48.820 --> 00:52:50.760
 Are you going to move people to an online form?

00:52:50.880 --> 00:52:51.920
 How are you going to do that?

00:52:51.920 --> 00:52:54.680
 Because more and more, and especially as we reopen, right?

00:52:54.680 --> 00:52:56.320
 So Jeff talked about that one church.

00:52:56.440 --> 00:53:01.960
 If 80% of your folks are out there watching it digitally, think of them first, no offense to

00:53:01.960 --> 00:53:05.940
 the people in the room, but think of those 80, that 80% first, because it could be your

00:53:05.940 --> 00:53:09.560
 mom, could be your aunt, your uncle, but think of that person that's behind the camera and

00:53:09.560 --> 00:53:14.380
 how you are crafting everything and even guiding them and discipling them through every area of

00:53:14.380 --> 00:53:14.820
 your ministry.

00:53:15.340 --> 00:53:15.420
 Yeah.

00:53:15.540 --> 00:53:20.720
 I would echo that even as you're thinking about what those next steps are digitally, try to

00:53:20.720 --> 00:53:25.340
 figure out what discipleship means for you in digital space.

00:53:25.380 --> 00:53:26.220
 Is that small groups?

00:53:26.640 --> 00:53:29.520
 Is there something where it's more equipping, uh, training?

00:53:29.720 --> 00:53:34.740
 Alpha has been doing some phenomenal things in evangelism, others as, as well in this season,

00:53:34.880 --> 00:53:39.760
 have an intentional approach towards what those next steps are digitally, just the same level

00:53:39.760 --> 00:53:40.700
 that you would physically.

00:53:40.940 --> 00:53:42.100
 And it's, it's amazing.

00:53:42.100 --> 00:53:46.140
 Even though people are not in your building, you could be growing them spiritually to the

00:53:46.140 --> 00:53:51.980
 place where they can be mobilized and released where, where you can help equip them to do ministry

00:53:51.980 --> 00:53:58.580
 instead of sitting on a chair in a big building, consuming a product, release them out to do

00:53:58.580 --> 00:53:59.840
 ministry.

00:53:59.840 --> 00:54:02.520
 So phenomenal concepts for 2021, excited for what's ahead.

00:54:02.920 --> 00:54:11.260
 Hey, so we're going to land a plane right here for Jay, for Ray, for the NBA 2021 season.

00:54:11.420 --> 00:54:12.180
 We're looking ahead.

00:54:12.740 --> 00:54:13.240
 Go Lakers.

00:54:13.380 --> 00:54:13.840
 That's weird.

00:54:13.960 --> 00:54:14.380
 Miami Heat.

00:54:14.460 --> 00:54:16.080
 Maybe we're going to wrap up here.

00:54:16.160 --> 00:54:18.720
 This is Jeff with the church digital and stated church planning.

00:54:18.860 --> 00:54:19.680
 Thanks for joining us.

00:54:19.740 --> 00:54:21.360
 We'll see you next time here at the pod.

00:54:21.440 --> 00:54:21.960
 Y'all have a good day.

