WEBVTT

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 Hey friends, Jeff here with the Church Digital Podcast.

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 We've got another podcast takeover episode.

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 As many of you know, the Church Digital,

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 we run a podcast network.

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 We've got a number of episodes,

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 a number of shows that we've been featuring here

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 on the Church Digital Podcast for the past month or so.

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 And we've got another great show that we work with here

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 that we wanna feature today

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 here on the Church Digital Podcast.

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 And of course, I'm talking about my friends

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 over at Online Church Blueprint.

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 So here's the deal.

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 We've got Andy Mage, we've got Mark Lutz,

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 and we've got, hopefully I pronounced the name right.

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 Sorry, Mark, if not, I think it's probably Lutz.

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 I don't know.

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 At this point, I give it up.

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 And we've got my friend, Tyler Sansa.

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 We've got these three guys that individually,

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 they are incredible with digital ministry.

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 But when you unite them together,

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 when their forces combine, they are Captain,

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 well, not quite Captain Planet.

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 Okay, maybe they are better than actually than

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 Captain Planet.

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 But these guys are incredible together.

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 And it's a great show that really mixes together

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 this balance of physical church doing digital ministry,

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 like many of us are doing.

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 But it also brings into attention a lot of the potential

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 that's centered around digital church planting.

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 Like it's not just physical, it's in church,

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 it's not just digital church planting.

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 It really unites the two together.

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 And in what I believe is a really special way.

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 And all three, Mark, Andy, and Tyler are incredible digital pastors

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 with a ton of experience that they bring into the conversations at hand.

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 And so if you've never heard Online Church Blueprint digging into digital ministry

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 from a practical standpoint, you need to listen to that.

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 So go check out Online Church Blueprint.

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 You can find the link at thechurch.digital slash podcast.

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 And also while you're there, check out a number of the other shows

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 that we have at the digital, thechurch.digital slash blueprint.

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 You can ignore the fact that I just screwed up my own branding.

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 That was horrible.

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 But we're going to leave it in.

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 It's going to be great.

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 That's what podcasts are all about.

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 It's all about the nuances and the screw up.

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 So check out Online Church Blueprint and the other shows

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 at the Church Digital Podcast Network at thechurch.digital slash podcast.

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 All right, hey, I'm going to get out of the way.

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 Andy, why don't you take it over?

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 Well, welcome back to the Online Church Blueprint.

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 This is kind of the holiday special, if you want to call it that.

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 And just a little bit of a warning going into this one.

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 It's long.

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 I'm Andy.

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 I'm one of the hosts here.

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 And Mark and I really sit down for a chat on, kind of building on the last couple of

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 episodes, we start to talk about how to run online services.

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 And it turns into a philosophical debate about, not really even a debate, just to talk about

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 online church and, you know, things that we can do during online church and best practices

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 and all of that.

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 But then it quickly evolves into talk about church on the whole and, you know, the difference

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 between physical church and online church and the difference between running services in both

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 of those and kind of the things that cross over.

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 Mark and I both have a very long history with, you know, doing physical church.

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 I've been a pastor for 13 or 14 years.

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 He's been, he was a pastor of a physical church for 10 or 11 years.

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 And so we've got a lot of experience in this and we both have kind of differing viewpoints,

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 but, you know, it's a, it's a fascinating conversation.

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 And so I just invite you along for the ride there.

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 And like I said, this is a long one and I apologize.

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 We don't typically go this long.

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 But I was trying to kind of cut around some of these things and really, I just, I thought

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 it was all going to be worthwhile and all beneficial.

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 So whoever you are, whenever you're listening to this, I would love to hear any thoughts on

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 your ideas of church and your thoughts on how to run services, both physical and online,

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 either or.

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 We're always looking to improve and we're always looking to form up with our community.

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 Now, before we also get going, two quick things.

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 Number one, Altar Live is really the best place that you're going to be able to find

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 all of the handy dandy tools and engagement tips and tricks, and really a platform that

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 is going to encompass every single thing that you want to be doing with your online church.

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 You can head over to altarlive.com for a free 14 day trial, and you'll be able to try

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 out things like our meetings and our rooms and our amazing lobbies that really open up before

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 and after online services.

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 And then, oh, by the way, we also have a fully fledged, fully built out digital church

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 area and, you know, streaming live services into Altar Live is extremely simple.

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 Like I said, head over to altarlive.com for a free trial there.

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 Also, if you're on our YouTube page right now, youtube.com slash altarlive, you'll be able

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 to see kind of all of the use cases and the things that Altar Live is used for.

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 The links will be below as well, so you can kind of check those out.

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 Number two, we will have our handy dandy checklist of the five main items that we talk about.

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 That's also going to be linked below if you are watching this on YouTube.

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 And if you're taking us along for your, let's say, your holiday journey, let's say you're

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 traveling or something like that, everything will be available in the show notes as well.

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 Don't do it while you're driving.

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 Don't look while you're driving.

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 Maybe wait until, you know, you get off the plane or somebody else is driving or you get to

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 where you're going to get to.

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 But hey, buckle up for a kind of intensely long episode of the Online Church Blueprint.

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 And oh, by the way, Merry Christmas.

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 All right.

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 So we are back for episode three of the Online Church Blueprint.

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 And as you can see from Mark's festive setup, and I've got, you know, lights, but I don't

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 have the actual, like, Christmas light setup that Mark has.

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 So it's very Christmas here.

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 Well, does it smell like Christmas in that studio?

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 No, it should, though.

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 I could get, like, we have one of those, like, wall-mounted heater air conditioner combo rigs.

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 And if I just hung some, like, pine-scented car fresheners in front of it, though, it would

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 reek of Christmas.

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 Maybe, like, one gingerbread, one pine.

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 One side of the studio smells like a pine tree.

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 The other, it smells like a gingerbread house.

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 I think that would be dope.

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 Yeah.

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 Do you guys have in your grocery store...

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 So, by the way, welcome.

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 I'm Andy, and that's Mark over there.

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 I am in Tampa, and Mark is up in Pittsburgh, the Pittsburgh area.

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 And I don't know about you guys, but, like, when it hits September, October, you walk into

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 your grocery stores, and all of the grocery stores have those, like, cinnamon broom things

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 out in the lobby.

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 Do you guys have that up there?

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 Cinnamon?

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 What's a cinnamon broom?

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 So...

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 Is it, like, the...

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 Is it the shape and size of a standard broom?

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 No.

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 So, it's, like...

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 And maybe this is just a Florida-Georgia thing, but, like...

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 It is essentially a picture, like, a three-foot thing of, like, branches that are tied to

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 look like a broom.

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 So, it's, like, tied at the bottom and kind of fans out and then goes straight up, and

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 there it's tied off.

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 You know, like, let's think of, like, an old-school medieval broom.

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 Like a broom.

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 Yeah, like a broom.

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 We're thinking about a broom here.

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 But it's also cinnamon-scented.

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 And so, you walk through the lobby of these...

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 You know how the grocery stores have, like, the outer door, like, and then the airlock

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 type thing, and then the inner door, and then in the airlock is, like, where

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 the carts are and all that stuff?

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 Sure.

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 In there, it will smell like cinnamon.

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 It will reek of cinnamon for, like, two months, maybe three months.

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 And, like, the first couple of days, like, ah, cool.

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 We're in the holiday season.

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 And then by, like, mid-October, it's like, man, I hate the smell of cinnamon.

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 I can't believe you guys don't have that up there.

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 So, you're saying if, like, if you're an individual in Georgia or Florida and you're

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 allergic to cinnamon, you literally can't...

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 Oh, that's...

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 Yeah.

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 Like, you die on your way to get food.

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 A hundred percent.

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 Yeah.

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 You got to go in through the pharmacy area.

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 Like, I don't go out or do things with around...

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 Like, I talk to cameras over microphones.

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 So, um, if that is a thing, like, if we've started a cinnamon broom transition, it's happened

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 in the last couple of years here.

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 You probably, I mean, if your wife went out to go get food, you would have smelt it on

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 her.

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 It's, it hangs on them, like...

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 It's that bad.

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 Yeah, dude.

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 It's like a cheap robe.

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 It just kind of hangs off of them.

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 It's, it's gnarly.

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 Um, yeah.

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 My wife does, my wife went to, uh, the grocery store today and she did not come back reeking

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 of cinnamon.

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 So, I think we're in the clear here.

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 No cinnamon brooms in PA.

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 Can't do something.

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 In, uh, in the comments below, let me know if you are in a, an area where you have the cinnamon

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 broom scourge of, uh, of the grocery stores.

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 And I don't know, maybe we can get like a change.org petition to get, you know, ShopRite

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 and Publix and Meijer and Kroger to get rid of those things.

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 Cause I think, you know, I'd be all over that.

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 Hey, um, we, uh, we are in the holiday season and before we get going on with the online church

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 blueprint, uh, I, I realized throughout our last, our first couple of episodes, which

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 you can check out in the comments below, we, uh, we were all business, man.

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 It was just straight to the, straight to the business talk, straight to the church talk.

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 No banter.

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 There was no banter.

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 There was no filler.

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 And I have started doing this thing in all of the podcasts I host of the many, and it's

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 just essentially this sort of like, I ask a question or two of the day.

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 None of that, like, Hey Mark, how's your day been, man?

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 None of that.

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 Cause that's like this open-ended crappy question.

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 Instead, I have a question I want to pose to you and then post everybody listening and

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 you can answer in the comments.

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 You can do whatever you need to do.

00:10:01.180 --> 00:10:07.320
 But Mark, question of the day today is when does Christmas music get old?

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 Like, when are you done with it?

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 Uh, it only takes a couple of days.

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 Like it, yeah, it's like, it's like, oh, okay.

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 Yeah.

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 We're after the holiday, after Thanksgiving, we turn on Christmas music in the house.

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 Now I will say this, there is some, there's like, because it's just rinse and repeat,

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 right?

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 Like it's, it's the same exact freaking five songs and four of the five songs suck.

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 So, but there's two albums that never get old for me.

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 Michael bubble Christmas.

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 I love that.

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 I love that Christmas album.

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 Very good.

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 And, uh, and there are now three or four Christmas albums put out by stream beats, um, which are

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 just like lo-fi, no vocals, just chill background Christmas music.

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 And I do really, really enjoy those.

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 So I'll listen to those.

00:10:55.080 --> 00:11:00.260
 Um, but the thing that I love most at Christmas time when it, when it comes to media is, uh,

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 the fireplace on YouTube, uh, the, the live fireplace.

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 It's the only time of the year that I do it.

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 Uh, if I wake up before my kids, which is literally almost impossible to do, it happens

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 once a Christmas season now where my kids don't figure out what time I'm going to wake

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 up and get up five minutes before me to ensure that they ruin my morning and prevent me from

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 reading my Bible in peace.

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 That one time that it happens though, I turn on the fireplace, uh, in the living room and,

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 uh, and yeah, I feel, I feel rich, man.

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 I feel like a person who can afford a fireplace one morning a year.

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 Let this be a lesson, everybody.

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 YouTube.com slash fireplace people or whatever the, whatever the channel is.

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 Uh, and it's going pretty much like the whole season, right?

00:11:45.520 --> 00:11:46.200
 It's live.

00:11:46.340 --> 00:11:46.480
 Yeah.

00:11:46.500 --> 00:11:48.020
 It's like live right now.

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 Like as you're listening to this, unless this is well after Christmas, it's live.

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 So perfect.

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 And you can tell that Mark is an actual streamer.

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 He's like a professional gamer and professional streamer because one of his top two Christmas,

00:11:59.980 --> 00:12:03.760
 uh, songs is by Harris Heller, uh, from stream beat.

00:12:03.860 --> 00:12:04.980
 So there you go.

00:12:06.240 --> 00:12:06.760
 Congratulations.

00:12:07.120 --> 00:12:07.920
 You nerd.

00:12:08.320 --> 00:12:09.740
 Uh, I'm a real pro.

00:12:09.940 --> 00:12:10.740
 Yeah, you are.

00:12:11.020 --> 00:12:12.580
 I'm a, I'm a real pro guys.

00:12:13.140 --> 00:12:13.660
 All right.

00:12:13.700 --> 00:12:16.940
 Uh, we're going to take all our professional experience and we're going to turn to episode

00:12:16.940 --> 00:12:17.540
 three today.

00:12:17.540 --> 00:12:22.660
 And we have done a lot so far with talking about the digital experience, the digital church

00:12:22.660 --> 00:12:27.140
 experience, kind of what needs to happen in your online church, uh, talking about groups,

00:12:27.240 --> 00:12:28.680
 talking about raising up group leaders.

00:12:29.060 --> 00:12:30.800
 And that's really the community aspect.

00:12:30.960 --> 00:12:32.100
 We're going to get back to engagement.

00:12:32.260 --> 00:12:36.000
 We're going to talk a little bit more about community and, you know, everything that you

00:12:36.000 --> 00:12:38.920
 can do to help form community in later episodes.

00:12:38.920 --> 00:12:44.900
 But we wanted to shift to kind of program aspect because when people think church, they

00:12:44.900 --> 00:12:49.620
 automatically think a couple of songs, a guy yelling at me from a stage, maybe somebody

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 asking me for money, and then I'm going to go eat lunch or go home.

00:12:53.000 --> 00:12:54.840
 That's automatically what most people think of church.

00:12:54.960 --> 00:12:57.400
 And that's positive and negative.

00:12:57.580 --> 00:13:04.500
 Uh, there are connotations to both sides, but the idea behind holding online church services

00:13:04.500 --> 00:13:07.460
 is one of those things that we need to kind of get a grasp on.

00:13:07.460 --> 00:13:12.580
 We need to get a hold on because you do need to have a linchpin every single week.

00:13:12.820 --> 00:13:17.040
 And for Western church, that is our church services, whenever we're going to hold them Sunday

00:13:17.040 --> 00:13:19.240
 morning, Wednesday evening, Thursday evening, yada, yada, yada.

00:13:19.420 --> 00:13:23.720
 So Mark and I today wanted to have kind of, kind of a candid conversation and give you the

00:13:23.720 --> 00:13:29.840
 lovely listener and or watcher of this show, a couple of tips on how to best hold your online

00:13:29.840 --> 00:13:30.380
 services.

00:13:30.380 --> 00:13:33.920
 So first and foremost, and you'll be able to follow along with the handy dandy checklist

00:13:33.920 --> 00:13:35.640
 that we've been providing below.

00:13:36.100 --> 00:13:41.180
 Literally, it's going to be five points with boxes that you can check off as you establish

00:13:41.180 --> 00:13:42.920
 whatever you're doing with your online service.

00:13:42.920 --> 00:13:48.680
 Step number one, and this is going to be a repeat of everything we've told, talked about

00:13:48.680 --> 00:13:51.540
 before, is to clarify the why.

00:13:52.000 --> 00:13:57.120
 Why are you doing online services in the first place?

00:13:57.280 --> 00:14:00.580
 What is the thing that you are kind of gathering around?

00:14:00.880 --> 00:14:05.480
 Are you just holding online services because that's what every other online church does?

00:14:05.600 --> 00:14:10.080
 Or are you trying to fulfill some mission, et cetera, et cetera, et cetera.

00:14:10.440 --> 00:14:17.800
 Mark, with all of your expertise with Lux, why do you hold Wednesday night online services?

00:14:19.600 --> 00:14:21.180
 That's a really great question.

00:14:21.540 --> 00:14:29.100
 And I think this has a certain amount in which this changes based off of your setting, right?

00:14:29.100 --> 00:14:33.920
 If you're listening to this and you're the online pastor at your physical church, which

00:14:33.920 --> 00:14:40.480
 Andy is, he's a director with us with Lux and a digital expression church, but he also

00:14:40.480 --> 00:14:46.240
 works full time at a church where he's the online pastor of a large physical church, right?

00:14:46.440 --> 00:14:51.840
 And so I think the why do you do an online service changes a little bit depending on where you

00:14:51.840 --> 00:14:55.700
 are, because one of the reasons you might do an online service is because your senior pastor

00:14:55.700 --> 00:14:59.500
 told you you were doing an online service and you don't, you don't know that's, that's the

00:14:59.500 --> 00:14:59.840
 answer.

00:15:00.000 --> 00:15:02.500
 So it's like, okay, well, even if I don't want to do it, guess what?

00:15:02.540 --> 00:15:03.140
 I'm doing it.

00:15:03.180 --> 00:15:05.140
 So I got to make the best of that situation.

00:15:05.760 --> 00:15:12.980
 I think there are legitimate reasons to not do a live stream service to explore on demand

00:15:12.980 --> 00:15:13.780
 expressions.

00:15:15.140 --> 00:15:20.340
 And I think honestly, in most cultures, when it comes to digital expression, I think that

00:15:20.340 --> 00:15:26.580
 actually makes more sense, uh, in a lot of cases because people genuinely don't like they

00:15:26.580 --> 00:15:29.000
 flick through their phone at all different times of the day, right?

00:15:29.020 --> 00:15:31.840
 They watch stuff on their computer at all different times of the day.

00:15:32.200 --> 00:15:36.700
 Very, very rarely do you have something where it's like everybody gets on to do this thing

00:15:36.700 --> 00:15:37.840
 at the same time.

00:15:38.520 --> 00:15:43.460
 Now that's different for the church that I serve and lead because our culture is different.

00:15:43.460 --> 00:15:48.980
 Our culture is baked into Twitch culture and Twitch is a live streaming platform, evergreen

00:15:48.980 --> 00:15:49.440
 content.

00:15:49.640 --> 00:15:53.580
 So like YouTube content, stuff that's going to stick around that people can watch later

00:15:53.580 --> 00:15:54.880
 doesn't even exist there.

00:15:54.940 --> 00:15:56.820
 And that's not even why people go to it, right?

00:15:57.100 --> 00:16:01.980
 People go to Twitch because they want to interact live and see how people respond to them and

00:16:01.980 --> 00:16:03.780
 talk to streamers, all of that sort of stuff.

00:16:04.100 --> 00:16:06.320
 It's a very unique culture in that way.

00:16:06.680 --> 00:16:09.280
 And it, that's what's expected, right?

00:16:09.280 --> 00:16:12.260
 And so for us, why are we doing services?

00:16:12.400 --> 00:16:15.040
 It has a lot to do with identifying who, who our person is, right?

00:16:15.060 --> 00:16:19.280
 Who's our one, who's our Saddleback Sam or, or Saddleback Sally, or I don't, I don't

00:16:19.280 --> 00:16:21.980
 know, whatever it is that, you know, your church might call it.

00:16:22.040 --> 00:16:24.800
 If you're unfamiliar with that terminology, you can find it anywhere on the internet.

00:16:24.800 --> 00:16:25.820
 So go look it up.

00:16:25.900 --> 00:16:28.040
 You're probably not unfamiliar with it though.

00:16:28.120 --> 00:16:32.420
 And so our one, like the person we're trying to reach watches live streams.

00:16:32.420 --> 00:16:33.680
 Like that's where they are.

00:16:33.740 --> 00:16:34.820
 They're part of Twitch culture.

00:16:35.000 --> 00:16:37.960
 They've probably replaced TV with Twitch for the most part.

00:16:38.300 --> 00:16:41.100
 They're usually watching a stream in the background while they're gaming at night.

00:16:41.220 --> 00:16:46.280
 And so for us to reach people, like I'm, I'm talking to people, we're talking to people who

00:16:46.280 --> 00:16:47.100
 are very used.

00:16:47.240 --> 00:16:50.700
 It's common for them to watch three, four hours of Twitch a day.

00:16:50.920 --> 00:16:51.360
 Right.

00:16:51.420 --> 00:16:58.420
 And so because of that, it just makes a whole lot of sense for our culture, for our church

00:16:58.420 --> 00:16:59.660
 to have live services.

00:16:59.800 --> 00:17:02.540
 The flip side of that is you have to work with what you have.

00:17:02.540 --> 00:17:02.880
 Right.

00:17:03.140 --> 00:17:08.520
 And so when we left the church that I was at, it's, it was, it was pretty clear that one

00:17:08.520 --> 00:17:13.480
 of my personal primary giftings is in the leader of this, this new church was going to

00:17:13.480 --> 00:17:16.560
 be my ability to speak my ability to preach.

00:17:16.680 --> 00:17:23.120
 And so we didn't want to take what we felt like God had gifted me most in and sidelined

00:17:23.120 --> 00:17:25.800
 that just because we were doing something different.

00:17:25.960 --> 00:17:29.000
 And so for us, it was like, no, it makes a lot of sense.

00:17:29.060 --> 00:17:30.480
 And who's, who's your target, right?

00:17:30.500 --> 00:17:32.740
 So our target is de-churched for the most part.

00:17:32.820 --> 00:17:37.320
 It's people who left the church 10, 12, 13 years old, haven't been back for a decade.

00:17:37.440 --> 00:17:43.520
 So for us, a church that's structured in such a way that has a live service, it gives them

00:17:43.520 --> 00:17:45.720
 something that's very fresh and new and different.

00:17:45.720 --> 00:17:50.160
 And so it draws them in because it feels like it's of their tribe, but at the same time,

00:17:50.160 --> 00:17:51.620
 there's some familiarity with it.

00:17:51.620 --> 00:17:55.940
 And they're like, I understand this a little bit and grasp a bit of what to expect.

00:17:56.100 --> 00:17:58.680
 So the, the buy-in isn't super, super high.

00:17:59.060 --> 00:18:02.600
 Um, they can kind of come and, you know, become part of the community pretty easily.

00:18:02.600 --> 00:18:07.700
 And they kind of understand, you know, even if they come from a vastly different background,

00:18:07.880 --> 00:18:08.780
 theologically speaking.

00:18:08.780 --> 00:18:12.020
 So that's one of the, that's some of the reasons that we do it, but I am kind of curious as

00:18:12.020 --> 00:18:17.240
 to why, you know, why Bay Hope has a digital service because you, you know, you guys have

00:18:17.240 --> 00:18:18.740
 a whole digital branch to your church as well.

00:18:18.920 --> 00:18:20.960
 That was very professionally done.

00:18:21.040 --> 00:18:22.680
 Are you sure you're not a pro internet guy?

00:18:24.360 --> 00:18:26.400
 You're, you're, you're a professional at internet.

00:18:26.560 --> 00:18:29.860
 I, I, I thought about a lot of these things.

00:18:29.940 --> 00:18:34.600
 I'm really bad at the internet, um, but I thought about a lot of these things.

00:18:34.600 --> 00:18:36.420
 That was a, that was a, that was a great setup.

00:18:36.420 --> 00:18:43.560
 Uh, it's so different from, well, the easy answer and the answer that most fidgetal, physical,

00:18:43.700 --> 00:18:47.560
 digital, I hate that term fidgetal, but we're just going to kind of live in it right now.

00:18:48.000 --> 00:18:53.260
 The, the reason we do it is because that's what the church has done for umpteen thousand

00:18:53.260 --> 00:18:53.660
 years.

00:18:53.660 --> 00:18:59.180
 And the advent of the internet is a sneeze on the timeline of what church has been doing.

00:19:00.080 --> 00:19:07.320
 So there's a long list of the online service, the reasons to do an online service.

00:19:07.320 --> 00:19:11.460
 It is typically when all of the saints gather together, if we want to use the biblical term,

00:19:11.540 --> 00:19:14.900
 all the saints gather together on the Lord's day or on a Saturday evening or whatever.

00:19:15.520 --> 00:19:18.640
 Uh, it helps to promote community coming together.

00:19:18.640 --> 00:19:23.040
 It's easy to easier to invite somebody to a church service than it is to a scary small

00:19:23.040 --> 00:19:23.400
 group.

00:19:23.400 --> 00:19:28.180
 It is, you know, you can go down the list of all of the typical physical reasons for an

00:19:28.180 --> 00:19:29.640
 online service like ours.

00:19:29.760 --> 00:19:37.660
 We are, I'm, I am constantly trying to push Bay Hope and push our department and push our

00:19:37.660 --> 00:19:41.520
 team into how can we make this unique?

00:19:41.740 --> 00:19:46.840
 Because the why behind it is, okay, well, we kind of have to do it because most of the

00:19:46.840 --> 00:19:50.000
 people that are joining us are used to Sunday morning services or whatever.

00:19:50.900 --> 00:19:55.360
 But as we're going to explore in just a little bit and talking about engagement and time constraints,

00:19:56.400 --> 00:20:01.820
 the, the actual things that happen inside of that can be a little different.

00:20:01.820 --> 00:20:06.600
 So we're almost piggybacking on something that has been happening for a long time.

00:20:06.660 --> 00:20:14.020
 Anyway, we're different than Lux Lux has the beautiful opportunity to establish when and

00:20:14.020 --> 00:20:17.020
 where and how it wants to do things, which is a blessing.

00:20:17.020 --> 00:20:21.760
 It's kind of a curse at sometimes as I'm sure Mike and Mark can attest to, but it's a blessing

00:20:21.760 --> 00:20:28.000
 in that there's a more agile, agile response to how you want to do things.

00:20:28.000 --> 00:20:32.520
 Which kind of leads us into our second, second thought here, and you can follow along with

00:20:32.520 --> 00:20:33.400
 your handy dandy checklist.

00:20:33.620 --> 00:20:37.400
 But after you've clarified the why, now you need to clarify the who.

00:20:37.840 --> 00:20:40.460
 And so this, for a physical church, this is pretty simple.

00:20:40.640 --> 00:20:45.900
 The who is everybody that's going to normally attend a Sunday morning services, service, usually

00:20:45.900 --> 00:20:54.860
 adults, usually, you know, post-millennial adults or Gen Xers, boomers, that type of person.

00:20:55.040 --> 00:20:59.280
 The people that are used to attending on a Sunday, that's pretty simple.

00:20:59.700 --> 00:21:03.100
 But what if you want to do church services like during COVID?

00:21:03.220 --> 00:21:07.660
 And even now, Bay Hope is experimenting with student services.

00:21:08.000 --> 00:21:11.060
 How do you do an online service for students online?

00:21:11.260 --> 00:21:11.820
 It's pretty different.

00:21:12.160 --> 00:21:14.520
 How do you do an online service for youth?

00:21:14.720 --> 00:21:16.880
 How do you do an online service for college kids?

00:21:17.120 --> 00:21:20.060
 How do you do an online service for singles and for care groups?

00:21:20.220 --> 00:21:25.220
 And we've kind of sorted some of those out, especially with care groups and those things.

00:21:25.960 --> 00:21:27.300
 Students, we still haven't figured out.

00:21:27.480 --> 00:21:29.280
 Mark, you would have a better handle on that.

00:21:30.100 --> 00:21:39.440
 But by clarifying the who, we've kind of been able to form our community or our services around

00:21:39.440 --> 00:21:40.520
 that just a little bit more.

00:21:40.620 --> 00:21:43.680
 We've been able to tailor some of the engagement stuff that we'll talk about in a minute.

00:21:44.040 --> 00:21:49.420
 Mark, when we, you talked about your, you know, your one, your Saddleback Sally, or I don't

00:21:49.420 --> 00:21:51.860
 know, we need to come up with a different name for Lux.

00:21:52.660 --> 00:21:54.820
 Like, is it going to be the Lux Luthor?

00:21:55.040 --> 00:21:55.280
 Yeah.

00:21:56.620 --> 00:21:58.000
 Lux Luthor is kind of funny.

00:21:58.120 --> 00:21:59.080
 That's actually pretty dope.

00:21:59.200 --> 00:21:59.300
 Yeah.

00:21:59.400 --> 00:22:04.360
 So for the Lux Luthor, like what, who is, who is the who for Lux?

00:22:06.200 --> 00:22:06.560
 Yeah.

00:22:06.740 --> 00:22:10.300
 Well, I mean, I mean, we can get deep into that.

00:22:10.400 --> 00:22:15.880
 And I think that maybe even in a future episode, we can have some conversation around like, how

00:22:15.880 --> 00:22:19.800
 do you actually form that and sit down and be really intentional about the person you're

00:22:19.800 --> 00:22:20.580
 trying to reach?

00:22:20.800 --> 00:22:26.560
 I think that when it comes to clarifying the who, I think the more interesting, because

00:22:26.560 --> 00:22:30.140
 you can look like, I would just say this, like pick up the book, Intentional Churches,

00:22:30.580 --> 00:22:31.780
 read through it.

00:22:31.840 --> 00:22:33.700
 That'll really help you define some of that stuff.

00:22:33.820 --> 00:22:38.220
 And so like, you know, we have a 27 year old male who's working a dead end job who comes

00:22:38.220 --> 00:22:40.220
 home and games most nights.

00:22:40.880 --> 00:22:46.200
 He's not really involving his life in a whole lot of anything, but he's semi passionate about

00:22:46.200 --> 00:22:50.060
 the LGBTQ community because he feels like that's the thing that he should defend in today's

00:22:50.060 --> 00:22:50.540
 day and age.

00:22:50.800 --> 00:22:57.140
 He's probably, you know, leaning left politically, but doesn't honestly could, could really care

00:22:57.140 --> 00:22:57.480
 less.

00:22:57.560 --> 00:22:59.880
 It just doesn't, you know, just doesn't want to get in arguments.

00:23:00.120 --> 00:23:04.320
 And so, you know, that's kind of the person he's not really on a deep spiritual journey,

00:23:04.420 --> 00:23:08.080
 probably spent some time in the church at one point, but has left the church, found it

00:23:08.080 --> 00:23:10.440
 to be either irrelevant or hypocritical and hasn't been back.

00:23:11.220 --> 00:23:16.760
 Now, the way that we do church directly tailors to that person, right?

00:23:16.800 --> 00:23:18.260
 That's who we're trying to reach.

00:23:18.440 --> 00:23:23.000
 And I think that it's important to ask, but I think on a larger scale, specifically if

00:23:23.000 --> 00:23:27.260
 you're a physical church, who's looking at what is our digital footprint actually look

00:23:27.260 --> 00:23:27.580
 like?

00:23:27.720 --> 00:23:33.200
 I think the larger scale picture is to ask who, like, not just like the details, but

00:23:33.200 --> 00:23:37.420
 like, let's get 10,000 foot and answer like some really, really basic questions.

00:23:37.600 --> 00:23:44.360
 Are we, are, is our job, are we trying to reach and provide a service for people who would

00:23:44.360 --> 00:23:46.280
 be at church, but can't be right now?

00:23:47.060 --> 00:23:54.720
 Because the way you structure a service for that person looks, I believe, I believe very

00:23:54.720 --> 00:23:59.980
 different than how you would structure a service for say, I'm trying to reach somebody who's

00:23:59.980 --> 00:24:05.160
 out there on the other side, who would, who would maybe they're getting a chance to get

00:24:05.160 --> 00:24:07.160
 to know Jesus for the very first time.

00:24:07.300 --> 00:24:08.980
 They've wandered into my stream.

00:24:09.840 --> 00:24:12.220
 Now, let me just unpack that very quickly.

00:24:12.780 --> 00:24:18.500
 For example, Sally, who can't make it to church this week because Sally's a shut-in or Rob,

00:24:18.600 --> 00:24:22.500
 who can't make it to church this week because he lives in Western PA and he's at camp every

00:24:22.500 --> 00:24:26.060
 single weekend all summer, but still wants to be at church.

00:24:26.560 --> 00:24:28.820
 A, they're not watching on their phone, probably.

00:24:29.060 --> 00:24:32.100
 They're probably not doing it in a way where they can actually interact with you.

00:24:32.160 --> 00:24:34.200
 So engagement is really terrible.

00:24:34.660 --> 00:24:36.320
 Two, they don't actually want to engage with you.

00:24:36.400 --> 00:24:38.920
 They're not super interested in engaging with your online host.

00:24:39.280 --> 00:24:41.560
 They're probably threw their thing up on the TV.

00:24:42.040 --> 00:24:45.480
 And so they don't even have the opportunity and they can't even see your chat, right?

00:24:45.580 --> 00:24:49.680
 The next thing is they're not, they're not looking to get something that's outside the

00:24:49.680 --> 00:24:49.900
 room.

00:24:49.980 --> 00:24:53.840
 They don't want something that's been prerecorded, produced and provided for them,

00:24:53.840 --> 00:24:54.100
 right?

00:24:54.200 --> 00:24:56.840
 They want to feel like they're actually at church.

00:24:56.840 --> 00:24:59.960
 And so they want to be in the room where you are.

00:25:00.160 --> 00:25:03.500
 And so simple, easy to set up, easy to do.

00:25:03.660 --> 00:25:07.100
 The flip side of that is like, you're looking to reach this person who doesn't know Jesus.

00:25:07.400 --> 00:25:10.060
 The way that you structure your service looks way different.

00:25:10.180 --> 00:25:13.400
 This is like, hey, we have to be able to interact directly with these people.

00:25:13.480 --> 00:25:15.640
 We want to be able to ask questions and have conversation.

00:25:16.100 --> 00:25:18.840
 All of those things become a heck of a lot more important.

00:25:19.240 --> 00:25:23.940
 And the way that you go about having that interaction and structure your service looks different.

00:25:24.040 --> 00:25:25.160
 You might have a polished service.

00:25:25.240 --> 00:25:26.500
 It might not be from your stage.

00:25:26.500 --> 00:25:29.800
 You might not want your camera on the other side of the room from the person that you're

00:25:29.800 --> 00:25:30.060
 filming.

00:25:30.240 --> 00:25:32.600
 It might be a lot more work and a lot more staff time, you know?

00:25:32.680 --> 00:25:33.180
 That's interesting.

00:25:34.300 --> 00:25:40.100
 You, when you're talking about the, excuse me, you're talking about the who, it's almost

00:25:40.100 --> 00:25:40.520
 interesting.

00:25:40.760 --> 00:25:42.520
 And I don't know if Lux has run into this.

00:25:42.640 --> 00:25:49.280
 Have you ever thought about doing separate, separate services or separate large scale gatherings

00:25:49.280 --> 00:25:50.820
 for different types of people?

00:25:51.300 --> 00:25:57.080
 So, for example, have you ever thought about doing something a little bit more expository?

00:25:57.180 --> 00:26:00.720
 We're going to go deep into a thing and we're going to open it up to a large group for those

00:26:00.720 --> 00:26:02.920
 that know Jesus and have been following Jesus for a little bit.

00:26:03.000 --> 00:26:06.080
 And then we're going to, and I'm going to use the term seeker and I don't mean it, you know,

00:26:06.100 --> 00:26:09.280
 I hate the term, but like, are we going to do something a little bit more seeker friendly,

00:26:09.360 --> 00:26:13.080
 a little bit more Christianity 101 and kind of do that regularly?

00:26:16.720 --> 00:26:17.700
 Yeah, that's a good question.

00:26:17.700 --> 00:26:24.700
 I don't, I don't think that we've ever kicked around like doing other large scale services

00:26:24.700 --> 00:26:30.100
 like, okay, this service is for the advanced class, right?

00:26:30.140 --> 00:26:31.720
 And this service is for beginners.

00:26:31.880 --> 00:26:32.560
 Welcome to church.

00:26:33.040 --> 00:26:39.360
 I think like most churches who are intentional about reaching people who don't know Jesus

00:26:39.360 --> 00:26:45.200
 or far from God, especially digital expressions that are trying to reach people that maybe have

00:26:45.200 --> 00:26:47.400
 literally never been to church before.

00:26:48.220 --> 00:26:53.340
 Because like the digital expression allows you to dip your toe into communities that no

00:26:53.340 --> 00:26:55.980
 physical church has the ability to dip their toe into, right?

00:26:56.460 --> 00:26:59.100
 And I think that there's something really cool about that.

00:26:59.220 --> 00:27:03.660
 But the unique thing is, is that those people do not come with any sort of an intact biblical

00:27:03.660 --> 00:27:04.260
 worldview.

00:27:04.820 --> 00:27:07.860
 And so even when they come to faith, they have just literally no idea.

00:27:08.480 --> 00:27:10.940
 And that's been one of the experiences that we've had, right?

00:27:10.980 --> 00:27:15.940
 We've had someone who came from a Muslim faith who came to like, just no, no basis for it.

00:27:15.980 --> 00:27:16.960
 Just didn't know, right?

00:27:17.460 --> 00:27:21.260
 We have people from other countries who've like come into faith and they're primarily, you

00:27:21.260 --> 00:27:22.060
 know, a Hindu country.

00:27:22.180 --> 00:27:23.600
 Like, I don't have no idea.

00:27:23.760 --> 00:27:24.340
 And that's okay.

00:27:24.460 --> 00:27:26.300
 Like, we got to start with the basis.

00:27:26.560 --> 00:27:29.900
 And then I think like most churches who are really intentional about reaching the lost,

00:27:30.380 --> 00:27:32.300
 their live service, their event, right?

00:27:32.340 --> 00:27:34.760
 Their thing that they're trying to invite people into.

00:27:35.060 --> 00:27:42.000
 It always, it is built to keep the cookies on the bottom shelf and challenge the people

00:27:42.000 --> 00:27:43.740
 who are reaching for the top shelf, right?

00:27:43.960 --> 00:27:49.360
 Because in this case, you put the thing that I don't like about what church does very typically

00:27:49.360 --> 00:27:55.600
 is they, they take information and they put it on the top shelf and then they take responsibility

00:27:55.600 --> 00:27:58.560
 and they put it on the bottom shelf for everybody, right?

00:27:58.620 --> 00:28:01.280
 And so they come to this extra Bible study, come to this extra.

00:28:01.340 --> 00:28:03.540
 And so there's all of these additional things that you have to do.

00:28:03.540 --> 00:28:08.260
 And for us, it's like, how can we take the info, like the, the, the education?

00:28:08.440 --> 00:28:12.360
 Can we put that on the bottom shelf and can we take the responsibility and let's put that

00:28:12.360 --> 00:28:13.440
 on the top shelf, right?

00:28:13.480 --> 00:28:16.480
 And so we're always calling our people to apply stuff.

00:28:16.880 --> 00:28:20.720
 Most people in church don't need more expository preaching.

00:28:21.340 --> 00:28:23.900
 They need to apply preaching that they've already heard.

00:28:24.760 --> 00:28:29.600
 And especially people who are in week in, week out, they don't need another aha moment.

00:28:29.780 --> 00:28:31.760
 They need to act on the aha moment they had.

00:28:32.020 --> 00:28:37.760
 And so for us, that happens primarily through then the context of relationship and small groups,

00:28:37.920 --> 00:28:38.120
 right?

00:28:38.240 --> 00:28:42.760
 Community nights, um, discipleship meetings, like those sorts of things where we're trying

00:28:42.760 --> 00:28:45.480
 to help people then grow to become more like Jesus.

00:28:45.620 --> 00:28:49.940
 But so it's so often we just believe that growing to become more like Jesus just has to do with

00:28:49.940 --> 00:28:55.000
 more information about scripture that you have and more Greek that you've heard preached about.

00:28:55.000 --> 00:29:01.100
 And in my experience, becoming more like Jesus has to do with acting more like Jesus and acting

00:29:01.100 --> 00:29:05.880
 like Jesus is actually not terribly complex, right?

00:29:06.340 --> 00:29:10.840
 Um, that's something that somebody who's brand new to the faith and someone who's been walking

00:29:10.840 --> 00:29:14.400
 with walking, quote unquote, walking with Jesus for a really long time can do.

00:29:14.640 --> 00:29:19.440
 And so, uh, I don't think we've ever really explored the idea of like, Hey, how do we,

00:29:19.540 --> 00:29:21.860
 how do we split this up?

00:29:22.420 --> 00:29:24.800
 Um, it's an interesting concept.

00:29:24.800 --> 00:29:25.840
 It's an interesting concept.

00:29:25.840 --> 00:29:27.240
 It's just not one that we've really entertained.

00:29:27.500 --> 00:29:31.220
 Um, let's move to kind of topic idea number three here.

00:29:31.220 --> 00:29:35.460
 Uh, and it has to deal with the overall service itself.

00:29:35.680 --> 00:29:40.880
 Um, the big headline I kind of wrote here is clarify the engagement and engagement is that

00:29:40.880 --> 00:29:46.020
 big buzzword that we've been taught to throw all of our metrics and all of our money behind.

00:29:46.020 --> 00:29:48.360
 And most people don't actually understand what engagement is.

00:29:48.360 --> 00:29:52.940
 Most people think that engagement is a statistic that is reported back to you by Facebook or YouTube.

00:29:53.580 --> 00:29:58.400
 Um, most people don't realize that engagement is actually just kind of what Mark and I are

00:29:58.400 --> 00:29:58.940
 doing right now.

00:29:58.960 --> 00:30:00.480
 And that's talking together.

00:30:00.820 --> 00:30:02.600
 That's just really engagement.

00:30:02.740 --> 00:30:06.880
 Uh, it's tough to talk one-on-one when you've got hundreds of people lined up with their cameras

00:30:06.880 --> 00:30:11.480
 off or the ability to not even turn on your cameras, which I need to plug right now, alter

00:30:11.480 --> 00:30:17.220
 live a place that you can actually do digital services and all of the things and allow people to

00:30:17.220 --> 00:30:21.400
 turn their cameras and microphones on and actually have one-to-one conversations with people during

00:30:21.400 --> 00:30:21.820
 a service.

00:30:21.980 --> 00:30:25.400
 It's this wild concept that actually works in practice.

00:30:25.880 --> 00:30:30.660
 Um, but when you're clarifying the engagement, taking it back to the why, you need to kind

00:30:30.660 --> 00:30:35.760
 of ask yourself and ask your team and leadership if it, if it comes to that, the serious questions,

00:30:35.760 --> 00:30:40.780
 those questions being like, do we just need to parrot in the physical sense?

00:30:40.840 --> 00:30:43.780
 Do we just need to parrot what the church itself is doing?

00:30:43.980 --> 00:30:45.360
 Do we need three songs and a message?

00:30:45.580 --> 00:30:48.200
 Do we need an extended announcement time?

00:30:48.280 --> 00:30:51.400
 Do we need, you know, the boring quote unquote things for online?

00:30:52.120 --> 00:30:58.600
 Why are you doing those things when most people are just simply a click away from watching a

00:30:58.600 --> 00:31:02.700
 football game at the same time or going to YouTube and having you pulled up in another

00:31:02.700 --> 00:31:07.040
 window and, you know, they're watching, I don't know, Casey Neistat or something like

00:31:07.040 --> 00:31:07.240
 that.

00:31:07.280 --> 00:31:09.360
 Like, you know, it's, it's one of those things.

00:31:09.720 --> 00:31:15.740
 Um, how, how can you structure your service so that people are actually talking to you?

00:31:15.800 --> 00:31:21.100
 Mark, when, when you are designing a luck service, especially when you first started really,

00:31:21.240 --> 00:31:25.500
 cause I feel like, you know, you're 92, 93 weeks into luck so far.

00:31:25.620 --> 00:31:29.740
 And I only know that because I have access to the Google drive and I literally just was working,

00:31:30.060 --> 00:31:33.540
 cutting, cutting a video that said week 92 on 93.

00:31:34.160 --> 00:31:38.820
 Um, but, uh, but, you know, so you've done this 93 times and then some,

00:31:38.900 --> 00:31:44.380
 how did you guys clarify the engagement when you were first designing a service?

00:31:46.780 --> 00:31:50.440
 You know, Twitch gives us some stats that are really helpful, I think.

00:31:50.980 --> 00:31:55.780
 And I don't know that I don't stream on other platforms, so I don't know these things other

00:31:55.780 --> 00:31:56.260
 places.

00:31:56.660 --> 00:32:02.100
 The, the hard part about digital is we think we can equate reach to attendance, right?

00:32:02.440 --> 00:32:04.900
 And then we can equate, I don't, I don't even know.

00:32:04.900 --> 00:32:10.340
 Like, and then we say, okay, engagement is, and we think that engagement in some way,

00:32:10.360 --> 00:32:15.900
 shape or form is like, okay, X amount of people said something or responded or raised their

00:32:15.900 --> 00:32:18.620
 hand or signed up for something or filled out a connection card.

00:32:18.620 --> 00:32:23.280
 And I'm, I'm just not convinced that that's engagement and, and you're not structuring

00:32:23.280 --> 00:32:29.800
 most people, most churches do simply just do not structure, um, their services in a way

00:32:29.800 --> 00:32:31.900
 that actually provides for engagement, right?

00:32:31.900 --> 00:32:37.560
 They are broadcasting what's happening in a room where people were there physically and

00:32:37.560 --> 00:32:38.880
 still not engaging, right?

00:32:38.920 --> 00:32:44.020
 It's not, you know, it's like, why would you expect people in the online world to engage

00:32:44.020 --> 00:32:47.980
 while you're preaching when you don't even expect the people who are physically in the

00:32:47.980 --> 00:32:49.860
 room to engage with you in any capacity?

00:32:50.500 --> 00:32:55.340
 And so I think that there's, there's some challenges there when it came to structuring

00:32:55.340 --> 00:32:59.800
 a service for Lux, we really studied what a just chatting stream looked like on Twitch.

00:33:00.020 --> 00:33:05.820
 And we said, why is it that somebody can sit in front of their computer and stream to four

00:33:05.820 --> 00:33:13.420
 or 500 people, sometimes 15, 25, 35,000 people and see hundreds of hundreds and hundreds and

00:33:13.420 --> 00:33:18.680
 hundreds, thousands of messages in a couple of hours come through and see people actually

00:33:18.680 --> 00:33:23.880
 really genuinely engaged emoting, like crazy responding, like nuts.

00:33:23.880 --> 00:33:28.680
 Like to the point that once a stream grows to a certain point, like the streamer literally

00:33:28.680 --> 00:33:29.680
 can't even engage with it.

00:33:29.900 --> 00:33:33.260
 The problem is not that there is the, it flips, right?

00:33:33.300 --> 00:33:36.740
 Because originally it's like, we, we have people to engage with the people who are out

00:33:36.740 --> 00:33:41.880
 there, but none of them will engage and actually flips in, in Twitch where it comes to the point

00:33:41.880 --> 00:33:46.660
 that there are so many people watching, trying to engage that the streamer actually can't

00:33:46.660 --> 00:33:47.300
 engage with them.

00:33:47.300 --> 00:33:51.140
 And he has, they have to completely disconnect from the chat and just allow it to be what it

00:33:51.140 --> 00:33:52.580
 is and have their mods run it.

00:33:52.900 --> 00:33:54.820
 And so we said, what do those things look like?

00:33:54.900 --> 00:33:59.820
 And so that's why for us, our structure is our first 15 minutes of service is dedicated

00:33:59.820 --> 00:34:03.100
 to just sitting in a chair and talking to chat.

00:34:03.500 --> 00:34:05.140
 We just interact with chat.

00:34:05.340 --> 00:34:05.780
 That's it.

00:34:06.140 --> 00:34:07.340
 Sit there and interact with chat.

00:34:07.400 --> 00:34:13.000
 And we give a couple of announcements and we laugh like humor is a staple and a major

00:34:13.000 --> 00:34:14.080
 part of our church.

00:34:14.240 --> 00:34:19.740
 That first 15 minutes have to be engaging and funny, like, and it's not skits.

00:34:19.940 --> 00:34:21.280
 It's not, it's just us, right?

00:34:21.340 --> 00:34:27.180
 It's just us making light of ourselves, enjoying the company of the people in the chat and just

00:34:27.180 --> 00:34:28.180
 hanging out with them.

00:34:28.640 --> 00:34:31.660
 And that's welcoming people, all of those sorts of things.

00:34:31.700 --> 00:34:35.860
 It's saying hi to first time guests, all of the stuff that you would think maybe would

00:34:35.860 --> 00:34:38.740
 happen before a service that happens in the first 15 minutes of our service.

00:34:38.880 --> 00:34:40.720
 And then we do one worship song.

00:34:41.640 --> 00:34:44.140
 I'm not saying that we wouldn't like to do more in the future.

00:34:44.280 --> 00:34:48.040
 We might not change that, but at least for the first two years, we've done only one.

00:34:48.040 --> 00:34:52.840
 And the real reason for that is because I don't know if you've ever sat at home while you watched

00:34:52.840 --> 00:34:54.100
 worship happen on your TV.

00:34:54.340 --> 00:34:54.920
 It sucks.

00:34:55.220 --> 00:34:55.860
 You don't sing.

00:34:56.160 --> 00:34:57.040
 No one's singing.

00:34:57.320 --> 00:34:59.960
 Like, I'm not saying that we shouldn't sing.

00:35:00.200 --> 00:35:01.240
 I think we should.

00:35:01.680 --> 00:35:09.100
 I'm saying that the reason behind why we worship and why we sing, if we're honest about most

00:35:09.100 --> 00:35:14.620
 church services, is to move people into a place where they can receive the word, right?

00:35:14.780 --> 00:35:18.840
 And that might be a terribly Calvinistic thing for me to say, right?

00:35:18.880 --> 00:35:20.960
 That might be like super Calvinistic.

00:35:21.400 --> 00:35:27.740
 But I think that that was like, that's my understanding of one of the main reasons that we worship and

00:35:27.740 --> 00:35:28.900
 why we sing.

00:35:28.900 --> 00:35:31.100
 I think that every aspect of life can be worship.

00:35:31.680 --> 00:35:36.480
 And I think that as long as we're giving honor to God and glorifying him with our lives, and I think

00:35:36.480 --> 00:35:42.260
 the aspect of singing and reflecting is also this part of moving us into a place where we can receive

00:35:42.260 --> 00:35:42.860
 from the spirit.

00:35:43.480 --> 00:35:46.780
 And so we thought that a song was good for that.

00:35:47.140 --> 00:35:51.740
 And that's what we use it for because the longer it gets awkward online, just to be honest with you.

00:35:52.300 --> 00:35:53.520
 And then from there, we do prayer.

00:35:54.000 --> 00:35:58.500
 Every week, we have people raise prayer concerns live in chat, and then we live actually pray for those

00:35:58.500 --> 00:35:58.680
 things.

00:35:58.760 --> 00:36:01.080
 It's not just like a, hey, guys, thanks for raising your prayer concerns.

00:36:01.200 --> 00:36:02.920
 Here's a pre-recorded prayer by the pastor.

00:36:04.060 --> 00:36:08.400
 We actively read those things and pray for each and every one of them.

00:36:08.680 --> 00:36:12.700
 And then engagement during the sermon looks different because it's harder to be engaged

00:36:12.700 --> 00:36:13.720
 and preach.

00:36:13.840 --> 00:36:17.740
 But we try to structure it in such a way where we're asking questions during our sermon and giving

00:36:17.740 --> 00:36:18.320
 other times.

00:36:18.720 --> 00:36:23.460
 For a while, we did a thing where like in the first third of my sermon, I actually asked a

00:36:23.460 --> 00:36:29.760
 question, and then I had my team copy the responses and send them to my phone over texts or over

00:36:29.760 --> 00:36:30.560
 Discord DMs.

00:36:30.860 --> 00:36:35.380
 And then in the second half of my sermon, I would read them at some point, and it would

00:36:35.380 --> 00:36:36.700
 enable us to really engage.

00:36:36.800 --> 00:36:40.040
 They would pick out some of the best ones for me, and then it would actually feel like I was

00:36:40.040 --> 00:36:42.640
 engaging with them in a slightly deeper level.

00:36:42.640 --> 00:36:46.220
 And then in our post-service, like after we're done with everything, you know, service is

00:36:46.220 --> 00:36:49.480
 over, Lord's Supper's done, whatever for that week, I'm back on the couch and we're just

00:36:49.480 --> 00:36:50.380
 answering questions.

00:36:51.020 --> 00:36:53.520
 And I will take breaks from a sermon to welcome somebody.

00:36:53.640 --> 00:36:57.200
 I will take breaks in the middle of a message to answer a question that comes in, because

00:36:57.200 --> 00:37:00.960
 my goal is to engage with the people who are actually at church live that week.

00:37:02.200 --> 00:37:06.900
 One of my favorite times in all of the week is the first 15 minutes of a Lux service.

00:37:07.080 --> 00:37:11.600
 And if you have never had a chance to join, I invite you to twitch.tv slash Lux Digital

00:37:11.600 --> 00:37:17.140
 Church or, well, we don't ever put the, it's in VOD, so if you want to go to twitch.tv slash

00:37:17.140 --> 00:37:18.760
 Lux Digital Church, you can watch it anytime you want.

00:37:18.820 --> 00:37:19.360
 It's not on YouTube.

00:37:19.540 --> 00:37:23.360
 We clip out the sermon and put that on the YouTubes.

00:37:23.480 --> 00:37:28.240
 But it's one of my favorite things in the world, and actually I started, and it was one

00:37:28.240 --> 00:37:32.680
 of the things we were doing at Bay Hope for a while, kind of opening up, so our service

00:37:32.680 --> 00:37:38.460
 is kind of bog standard, not bog standard, it's, you know, a song or two and then announcement

00:37:38.460 --> 00:37:42.200
 time, you know, it's your typical Sunday morning church service.

00:37:42.400 --> 00:37:48.740
 But I got hired in June of 2019 and kind of took a couple of months to get my feet under

00:37:48.740 --> 00:37:52.660
 me, figure out the lay of the land, figure out the community and the culture and all those

00:37:52.660 --> 00:37:58.140
 other things, and then this fun little virus called COVID-19 hit, and it shut everything

00:37:58.140 --> 00:38:03.540
 down, and it kind of accelerated all of the plans that I had already been in process and

00:38:03.540 --> 00:38:07.120
 progress to really start to derive a bit of engagement out of our services.

00:38:08.180 --> 00:38:14.280
 Through that, our church went from meeting about 800 or 900 online every single Sunday to

00:38:14.280 --> 00:38:21.640
 5,000 online, just in the blink of a hat, drop of a hat, and it slowly started to settle

00:38:21.640 --> 00:38:24.960
 down, as COVID settled down, and once we opened back up...

00:38:24.960 --> 00:38:25.800
 I want to blink a hat.

00:38:26.280 --> 00:38:27.120
 You can try...

00:38:27.960 --> 00:38:28.600
 It might hurt.

00:38:29.680 --> 00:38:30.520
 I think it might hurt.

00:38:30.780 --> 00:38:31.200
 I want to blink a hat.

00:38:31.200 --> 00:38:32.140
 Yeah, I think it might hurt.

00:38:32.220 --> 00:38:33.280
 Well, it's like Mario.

00:38:33.380 --> 00:38:34.320
 Do you ever play Mario Odyssey?

00:38:35.280 --> 00:38:36.580
 I think he had a blinking hat.

00:38:37.200 --> 00:38:37.560
 Yes.

00:38:37.720 --> 00:38:38.720
 Yeah, the one...

00:38:38.720 --> 00:38:39.240
 It's a great...

00:38:39.240 --> 00:38:39.760
 Yeah, it's a great game.

00:38:40.760 --> 00:38:41.380
 Where was I?

00:38:41.460 --> 00:38:42.700
 Yes, so, blinking hats.

00:38:42.860 --> 00:38:51.420
 So, when we opened up the church again, we actually, our lead pastor, rolled up into our

00:38:51.420 --> 00:38:57.120
 kind of leadership team and essentially, like, said, hey, before we open, we need to build

00:38:57.120 --> 00:39:00.180
 a TV studio, which I was like, oh my gosh, yes.

00:39:00.180 --> 00:39:01.480
 Like, this is what I've been asking for.

00:39:02.500 --> 00:39:04.020
 So, and then just walked away.

00:39:04.160 --> 00:39:07.120
 Like, I was essentially just rolled this hand grenade into the room and then walked away.

00:39:07.460 --> 00:39:10.500
 And meanwhile, left all the finance people just flabbergasted, like, how are we going to

00:39:10.500 --> 00:39:13.580
 pay for this money, supply chain, all this other stuff.

00:39:14.200 --> 00:39:14.820
 God blessed it.

00:39:14.880 --> 00:39:15.340
 It happened.

00:39:15.600 --> 00:39:17.440
 Spent a lot of money on a TV studio.

00:39:17.440 --> 00:39:19.600
 And that's where my office is, is in this TV studio.

00:39:20.160 --> 00:39:28.880
 And we, over the last year and a half-ish, have gained the ability to run a one- or two-man

00:39:28.880 --> 00:39:35.160
 show in this TV studio to where we can live drop in and drop out whenever we want during

00:39:35.160 --> 00:39:36.260
 a Sunday morning service.

00:39:36.900 --> 00:39:41.740
 So, typically, what we are doing is we're spending the first couple of minutes doing exactly what

00:39:41.740 --> 00:39:42.240
 Mark was doing.

00:39:42.240 --> 00:39:47.140
 Less laughter and less sort of in-jokes and less, you know, gamer talk because we're talking

00:39:47.140 --> 00:39:50.240
 to anywhere from 25-year-olds to 70-year-olds.

00:39:50.360 --> 00:39:52.940
 And so, a lot of them have no clue who I am most of the time.

00:39:53.520 --> 00:39:55.420
 But we're on camera.

00:39:55.580 --> 00:39:56.660
 We're talking with the chat.

00:39:56.780 --> 00:39:57.760
 We're engaging with people.

00:39:58.100 --> 00:39:59.580
 We're going to live worship.

00:39:59.780 --> 00:40:06.360
 We're coming back into the studio to do announcement time and communion time and any other, you know,

00:40:07.000 --> 00:40:11.280
 there have been a couple of Sundays where I've had to write a message in 15 minutes and preach

00:40:11.280 --> 00:40:14.840
 because all of our camera equipment, all of our switcher equipment died.

00:40:14.840 --> 00:40:20.720
 And so, it's just me preaching to 2,000 people with a message that I prepared on the way in,

00:40:20.840 --> 00:40:21.820
 which is totally fun.

00:40:22.640 --> 00:40:23.420
 Stuff like that.

00:40:23.480 --> 00:40:25.400
 But we have that ability.

00:40:25.800 --> 00:40:29.660
 And my exhortation for people is what I'm always telling churches that are doing this.

00:40:30.140 --> 00:40:35.580
 Find some way to get somebody to talk to a gosh darn camera.

00:40:36.060 --> 00:40:39.020
 Find some way to do exactly what Mark and I are doing.

00:40:39.360 --> 00:40:43.760
 Look into the lens of a camera and talk to the people that are on the other side of that.

00:40:43.820 --> 00:40:47.800
 Because you're not just, you're not talking to a house full of people that are looking back at you.

00:40:48.060 --> 00:40:53.320
 You are talking to a glass eyeball that may have 1,000 people on the other side of it.

00:40:53.560 --> 00:40:56.280
 And if your service is not structured to do anything about that,

00:40:56.320 --> 00:41:00.740
 and if you are not used to engaging people on the other side of a glass eyeball,

00:41:01.000 --> 00:41:02.020
 you are going to be lost.

00:41:02.180 --> 00:41:04.640
 You are going to lose your people and they're going to go do something else.

00:41:04.980 --> 00:41:06.800
 They are going to completely write you off.

00:41:08.140 --> 00:41:11.120
 The engagement portion of that, clarifying the engagement,

00:41:11.320 --> 00:41:12.940
 clarifying the people that are behind that.

00:41:13.120 --> 00:41:16.140
 It's this building block of the why behind the service,

00:41:16.380 --> 00:41:17.440
 the who you're trying to reach.

00:41:17.620 --> 00:41:19.720
 And now you can look into that camera and you can say,

00:41:19.800 --> 00:41:22.440
 man, it's so good to have you look down at your laptop,

00:41:22.680 --> 00:41:26.620
 see that Dorothy and Timmy and the Thomas family are online.

00:41:26.760 --> 00:41:29.480
 Man, Dorothy and Timmy and the Thomas family, good to see you guys.

00:41:29.620 --> 00:41:30.560
 Thanks so much for being here.

00:41:30.880 --> 00:41:31.520
 How was your weekend?

00:41:32.060 --> 00:41:33.340
 Ask them some stupid question.

00:41:33.420 --> 00:41:35.260
 Hey, do you like ham or turkey at Christmas dinner?

00:41:35.400 --> 00:41:35.680
 Both?

00:41:35.780 --> 00:41:36.340
 That's awesome.

00:41:36.420 --> 00:41:36.860
 I do too.

00:41:36.940 --> 00:41:37.480
 I love meat.

00:41:37.480 --> 00:41:38.920
 Okay, we're going to go out to our service now.

00:41:39.000 --> 00:41:39.720
 See you in a little bit.

00:41:40.480 --> 00:41:40.820
 Boom.

00:41:40.980 --> 00:41:43.200
 You have now made a personal connection with somebody.

00:41:43.360 --> 00:41:48.780
 You have now designed your online service to give you a quick and easy win.

00:41:49.040 --> 00:41:50.860
 You have looped those one or two people in.

00:41:51.080 --> 00:41:53.320
 And here's a little fun little tidbit.

00:41:53.700 --> 00:41:57.360
 You have actually made a number of people jealous in a good way.

00:41:57.500 --> 00:41:58.540
 And I don't mean jealous like,

00:41:58.620 --> 00:42:00.540
 oh, that person didn't talk to me and it was on the camera.

00:42:00.780 --> 00:42:04.080
 But now people are going to be more incentivized to type into the chat,

00:42:04.080 --> 00:42:07.460
 hoping like, hmm, maybe Pastor Andy's going to say something to me next time.

00:42:07.480 --> 00:42:11.940
 Maybe I should put a funnier, wittier, maybe I should put my prayer request into the chat

00:42:11.940 --> 00:42:13.200
 or something like that.

00:42:13.620 --> 00:42:15.960
 Somebody else is going to see that in the chat and respond to it.

00:42:16.040 --> 00:42:17.200
 Somebody else is going to respond to it.

00:42:17.280 --> 00:42:20.000
 It's going to take a long time to build up that snowball.

00:42:20.160 --> 00:42:22.020
 But I tell you what, over three and a half years,

00:42:22.420 --> 00:42:25.700
 we have way more active chatters than we had when I first started.

00:42:26.040 --> 00:42:29.460
 And that's simply because I took the time to clarify my engagement

00:42:29.460 --> 00:42:34.600
 and clarify who I'm talking to and clarify the big why vision.

00:42:34.600 --> 00:42:37.960
 Mark, any response so I can kind of step down off my soapbox here?

00:42:39.540 --> 00:42:43.440
 No, I think that when it comes to working with physical churches

00:42:43.440 --> 00:42:45.740
 who are asking some of these questions,

00:42:45.880 --> 00:42:47.560
 some of these ideas can just be really overwhelming.

00:42:47.720 --> 00:42:49.020
 Like, where am I going to find the team?

00:42:49.180 --> 00:42:50.680
 We can't build a TV studio.

00:42:51.140 --> 00:42:53.380
 And it's like, that's okay.

00:42:53.840 --> 00:42:54.700
 Like, that's okay.

00:42:55.020 --> 00:42:56.680
 I think there's two pieces.

00:42:56.860 --> 00:43:00.920
 One, you don't need a TV studio to actually create engagement, right?

00:43:02.420 --> 00:43:05.760
 You don't really need a lot of fancy tech to do it either, to be honest.

00:43:05.840 --> 00:43:06.700
 You need a little bit.

00:43:06.800 --> 00:43:07.700
 Like, you need a little bit.

00:43:08.700 --> 00:43:11.560
 You know, there is a way to get a camera set up in a separate room

00:43:11.560 --> 00:43:14.700
 that, you know, end up with a mic and somebody can sit there

00:43:14.700 --> 00:43:16.780
 and they can actually talk and chat with your folks

00:43:16.780 --> 00:43:21.560
 and get them to respond and have conversation there prior to service.

00:43:21.960 --> 00:43:23.980
 And I think if your goal is engagement,

00:43:24.160 --> 00:43:26.680
 then you have to get away from the online host thing, right?

00:43:26.720 --> 00:43:29.460
 Not like the person on the other side of the camera,

00:43:29.520 --> 00:43:31.340
 like the person on the other side of the keyboard host.

00:43:31.680 --> 00:43:33.680
 The person is just not going to prompt people to message

00:43:33.680 --> 00:43:36.180
 because most of them aren't looking at the keyboards.

00:43:36.320 --> 00:43:37.460
 They're not looking at the chat.

00:43:37.460 --> 00:43:40.860
 And so, um, if you're trying to drive engagement,

00:43:40.860 --> 00:43:45.020
 like you have to show that you actually care that those people are there

00:43:45.020 --> 00:43:48.380
 and you on the camera care that those people are there.

00:43:48.500 --> 00:43:50.220
 And it's got to be more than like,

00:43:50.520 --> 00:43:55.680
 Hey everybody, welcome to new generations church and online family.

00:43:55.780 --> 00:43:57.120
 We're glad that you're here with us too.

00:43:57.200 --> 00:44:00.120
 Now let me never look at the camera again and talk to all these people.

00:44:00.200 --> 00:44:03.980
 And in some capacity, it even has to be better than like the Craig Groeschel.

00:44:04.100 --> 00:44:05.740
 Like, man, that guy's drilled in.

00:44:05.740 --> 00:44:08.020
 Like he looks at this camera for these three lines,

00:44:08.240 --> 00:44:09.700
 that camera for those four lines,

00:44:09.840 --> 00:44:13.500
 that camera for that line back to this camera for six lines, right?

00:44:13.600 --> 00:44:16.320
 Like he knows exactly what he's doing and it's done so well,

00:44:16.380 --> 00:44:18.580
 but you don't have to compete in that space, right?

00:44:18.960 --> 00:44:37.500
 If you are organic and natural and it doesn't, it's actually so it's, it's just not even super expensive anymore because COVID one of the things that COVID did was put insane pressure on companies who are making microphones and cameras because there were new competitors in the space who were making more efficient and cheaper products.

00:44:37.640 --> 00:44:43.000
 And so like, there's a lot of equipment out there that you can learn about and get your hands on that works really, really well.

00:44:43.120 --> 00:44:46.320
 That comes from not the online broadcast world.

00:44:46.420 --> 00:44:47.740
 It comes from the gaming community.

00:44:47.740 --> 00:44:53.500
 It comes from the streaming community because you don't know this, but you know, you don't need a giant soundboard to do this.

00:44:53.580 --> 00:45:01.580
 You need a GoXLR mini or a Rode podcast interface and, you know, a half decent microphone, right?

00:45:01.640 --> 00:45:06.480
 And a boom arm and you could do a lot of stuff and someone can run your stream in a way that's actually engaging.

00:45:06.720 --> 00:45:14.840
 The flip side of that is sometimes it's like, if you're a pastor and you're feeling pressure to do online ministry and you're like, I don't want to do it.

00:45:14.920 --> 00:45:16.120
 I do not care about it.

00:45:16.380 --> 00:45:17.400
 I think it's stupid.

00:45:17.400 --> 00:45:21.660
 And my church is still trying to figure out if they're doing a traditional or a contemporary worship service.

00:45:23.460 --> 00:45:24.060
 Fine.

00:45:24.680 --> 00:45:25.340
 Like, that's okay.

00:45:25.440 --> 00:45:32.060
 Like, I think it's genuinely okay for some churches to come into this segment and just say, this isn't us.

00:45:33.080 --> 00:45:38.760
 And I think it's going to have to be every church that really wants to thrive with the next generation.

00:45:38.920 --> 00:45:40.020
 I really believe that.

00:45:40.380 --> 00:45:48.920
 But I also don't want to put a bunch of undue pressure on pastors who don't have the time, energy, or desire to learn any of this.

00:45:49.640 --> 00:45:56.040
 And their churches – I don't want to encourage a bunch of pastors to go into another battle to build a TV studio, right?

00:45:57.000 --> 00:46:01.280
 I think that there's ways that you can do engagement really well without all the bells and whistles.

00:46:01.620 --> 00:46:04.780
 And I think there's some churches that just need to have a really honest conversation.

00:46:05.020 --> 00:46:09.440
 And just because everybody has their service on the internet does not mean that my service has to be on the internet.

00:46:09.920 --> 00:46:14.360
 And there's some extent where that's okay, too.

00:46:15.900 --> 00:46:29.240
 Because I think this – just the idea of how do I structure my online service is overwhelming to a lot of pastors that might be in smaller mainline denominational churches that just feel very overwhelmed by the prospect of even dipping their toe into this.

00:46:29.240 --> 00:46:30.240
 That's good, and that's –

00:46:30.240 --> 00:46:31.740
 But you're probably not listening to this podcast.

00:46:31.740 --> 00:46:45.880
 Well, and maybe, because there is a number – there are a number of pastors and leaders that I've talked to that are – have gotten the directive from their online pastor, hey, we need to – or from their lead pastor, hey, we need to do this online thing because everyone's doing this online thing.

00:46:46.580 --> 00:46:50.960
 And then you're right, they get super overwhelmed and go like, well, I can just set up my iPad and broadcast to Facebook Live.

00:46:51.040 --> 00:46:53.460
 And it's like, well, no, I mean, you can.

00:46:53.740 --> 00:46:54.560
 You're not wrong.

00:46:54.640 --> 00:46:56.660
 That will get you on the internet pretty quickly for free.

00:46:57.180 --> 00:47:00.600
 But there's no – we're not deriving – there is no why behind that.

00:47:00.680 --> 00:47:03.220
 There is no who behind that, and there's no engagement behind that.

00:47:04.340 --> 00:47:20.220
 The other side of that, kind of everything, is that we then get the chance to – when we talk about these things, we get to use some of these free and some of these paid tools to do good.

00:47:21.040 --> 00:47:24.880
 In ways that I don't think they were originally designed to do.

00:47:25.000 --> 00:47:25.520
 So, like Twitch.

00:47:25.600 --> 00:47:31.060
 Twitch was not designed to minister to people around the world, right?

00:47:31.160 --> 00:47:31.960
 But it's free.

00:47:32.600 --> 00:47:34.520
 It's a free platform for us to use.

00:47:34.880 --> 00:47:37.400
 Obviously, some of the tools are not free, et cetera, et cetera, et cetera.

00:47:38.120 --> 00:47:43.560
 AlterLive, not free, but definitely cheap compared to other things that you could be using.

00:47:43.960 --> 00:47:54.040
 These tools are out there to where now we can start to have these conversations of, okay, so let's move past just the – let's innovate just a little bit.

00:47:54.100 --> 00:47:54.760
 Okay, cool.

00:47:54.860 --> 00:47:57.120
 So, I set up a camera in the back of my worship center.

00:47:57.220 --> 00:47:57.380
 Cool.

00:47:57.760 --> 00:48:06.000
 Now, how do I, with minimal amounts of money, buy a $200 switcher and talk to this camera and then talk to these people?

00:48:06.620 --> 00:48:09.400
 That's a conversation – that's a cool conversation to have.

00:48:09.540 --> 00:48:19.700
 That's a conversation that's actually driving the mission forward instead of, how do I add another song to the end of my worship set to get people to respond by doing X, Y, and Z?

00:48:20.140 --> 00:48:34.600
 Because I think you're moving away from what you actually need to be doing as a church, which is community, which is engagement, which is making people understand that they are disciples of Jesus, meaning followers of Jesus, meaning students of the Master.

00:48:36.080 --> 00:48:47.100
 So, I think you're right to point out, and I get a little overzealous when I start talking about the studio, and I forget that, like, hey, most churches aren't going to go build a TV studio because they're just – they're not going to.

00:48:47.600 --> 00:48:54.700
 Most lead pastors, if you're one of those out there that has a lead pastor that does not see the value in digital, I'm very sorry.

00:48:55.000 --> 00:48:56.220
 There are those out there.

00:48:56.780 --> 00:49:01.480
 They are slowly going away, which I think is a good thing.

00:49:02.540 --> 00:49:02.980
 Sure.

00:49:03.100 --> 00:49:06.680
 There's some shift in perspective there when it comes to the digital space.

00:49:06.820 --> 00:49:11.680
 I think some people are seeing – I may have said this on the last episode.

00:49:12.100 --> 00:49:16.900
 Did I talk about the church that's doing communion only in person in the last episode?

00:49:17.520 --> 00:49:18.340
 I don't think that I did.

00:49:18.380 --> 00:49:26.220
 I had a conversation with a really large church on the other side of the country, and it was really interesting because I'm having this conversation with this pastor.

00:49:26.340 --> 00:49:28.360
 It's really, really big, right?

00:49:28.360 --> 00:49:35.040
 And a bunch of their people left during the pandemic, and they went to other states.

00:49:35.300 --> 00:49:42.520
 And he said, I know that the online world is working because these people continue to give, and they continue to be here every week.

00:49:42.660 --> 00:49:45.160
 So their hearts are still in it in some capacity.

00:49:45.820 --> 00:49:51.720
 And he said, but what we're doing is we're doing the Lord's Supper every week, but we're only doing it in person.

00:49:51.860 --> 00:49:57.840
 So the people who come in person feel like they have that special perk, that opportunity.

00:49:58.920 --> 00:50:05.560
 And it was like – for me, it was this moment where it was like I see a guy who something is clicking, right?

00:50:05.620 --> 00:50:07.260
 Something about the digital space is clicking.

00:50:07.400 --> 00:50:07.740
 He's seeing.

00:50:07.860 --> 00:50:08.660
 He's like, this is real.

00:50:08.740 --> 00:50:10.100
 This is actually impacting people's lives.

00:50:10.180 --> 00:50:12.480
 I didn't think it was going to, and it wasn't my jam before.

00:50:12.680 --> 00:50:13.760
 But now I'm seeing it.

00:50:13.840 --> 00:50:15.060
 It's impacting people's lives.

00:50:15.200 --> 00:50:16.020
 People are still committed.

00:50:16.500 --> 00:50:23.860
 But I still really want everyone just to come back to the building because we have this building, and I would really like it to be full of people.

00:50:24.440 --> 00:50:27.920
 And I think that there is a lot of that going around, right?

00:50:27.960 --> 00:50:34.020
 I think there are – when it comes to lead pastors, there are lead pastors who are just coming out, and they're saying, we need to put our church on the internet.

00:50:34.680 --> 00:50:35.400
 I don't care.

00:50:35.480 --> 00:50:36.280
 Put our service on the internet.

00:50:36.360 --> 00:50:45.600
 They're not really interested in having a conversation about changing what you're doing or changing the structure of a service or doing something very different, which all are going to be necessary in order to do this effective.

00:50:45.600 --> 00:50:57.080
 If you want to do this effectively, and it's not just for Sally, who's a shut-in, to be able to watch your church service on Facebook on Sunday mornings, if you want to do this effectively and actually reach people who don't know Jesus, then you have to completely restructure.

00:50:57.240 --> 00:50:58.220
 Like, it has to look different.

00:50:58.280 --> 00:50:58.980
 It can't be the same.

00:50:59.060 --> 00:51:00.040
 It does not work online.

00:51:00.180 --> 00:51:01.040
 It just literally doesn't.

00:51:01.080 --> 00:51:04.620
 It's like planting a church where you're speaking the language that no one can understand.

00:51:05.180 --> 00:51:11.420
 And at the same time, there's also these pastors now who are kind of like they're getting it, but they're also really not, right?

00:51:11.420 --> 00:51:13.400
 There's – it's like, oh, I understand.

00:51:13.720 --> 00:51:18.880
 Like, I think I see the value, but every day I'm immersed in this fill the physical building thing.

00:51:19.400 --> 00:51:21.700
 And so, like, what can we do to get people to come back?

00:51:22.460 --> 00:51:29.800
 And instead of like, oh, people's lives are being transformed and they're still bought in even though they're not here, there's something unique about this.

00:51:30.360 --> 00:51:31.840
 How do you actually lean into that?

00:51:31.860 --> 00:51:37.780
 Because there actually may be a chance for us to have reach in thousands of communities instead of this community.

00:51:37.940 --> 00:51:39.600
 And what does that actually look like?

00:51:39.880 --> 00:51:47.220
 And I think that it's been really interesting to watch different senior pastors at different stages in this journey of what does digital industry look like for our church.

00:51:47.220 --> 00:51:51.480
 And that's not to vilify those pastors that are saying, like, I don't see value of digital.

00:51:51.740 --> 00:51:56.400
 I don't – you know, they're – oftentimes their community has not lent itself towards that.

00:51:56.400 --> 00:51:58.320
 And they might have an aging congregation.

00:51:58.480 --> 00:52:02.820
 They might have a congregation that just has no digital prospects whatsoever.

00:52:04.120 --> 00:52:11.160
 Also, a lot of pastors just – that's just what they've been doing since the beginning of their pastoral ministry.

00:52:11.500 --> 00:52:14.340
 And a lot of them only know one or two ways.

00:52:14.540 --> 00:52:20.120
 And getting a pastor to kind of change midstream is tough, man.

00:52:20.240 --> 00:52:22.500
 It is one of the toughest things in the world.

00:52:23.140 --> 00:52:29.440
 It's like getting – you know, you need an act of Congress to get certain pastors to do things to, like, even change the carpet or to spend money.

00:52:29.440 --> 00:52:34.400
 And that stinks, but it's also like, okay, well, work with it.

00:52:34.560 --> 00:52:38.580
 If you're a guy or a gal that sees the necessity of digital, keep pushing.

00:52:38.740 --> 00:52:39.560
 Keep knocking on the door.

00:52:39.720 --> 00:52:43.940
 Keep telling them, like, hey, we can do online services this way and this way and this way.

00:52:44.640 --> 00:52:46.040
 But we're –

00:52:46.040 --> 00:52:51.260
 Well, I think the reality is a lot of it isn't senior pastors who are midstream, right?

00:52:52.120 --> 00:52:54.380
 In midstream, you're navigating rapids.

00:52:54.500 --> 00:52:58.740
 You're communicating with your team, and you're trying to make changes as you go down to keep the boat up, right?

00:52:58.820 --> 00:53:05.120
 And we got a lot of pastors who are – some of the only ones that lived out COVID are in the delta, right?

00:53:05.160 --> 00:53:06.060
 They're at the end.

00:53:07.800 --> 00:53:10.340
 It's calmer waters where we are, right?

00:53:10.380 --> 00:53:12.360
 And we're not looking for rapids, right?

00:53:12.500 --> 00:53:21.880
 I can't tell you – I've talked to a lot of pastors who have just flat out said – and I don't know – I just – I'm trying to remember where I heard this, and I just want to be really careful.

00:53:21.880 --> 00:53:24.440
 But I – there's another pastor.

00:53:24.560 --> 00:53:26.600
 It's a really large, influential church in our country.

00:53:27.120 --> 00:53:30.760
 And he just said, I don't – like, I know that this is important.

00:53:31.760 --> 00:53:33.300
 I just don't care.

00:53:33.500 --> 00:53:34.820
 Like, I don't want to learn it.

00:53:35.360 --> 00:53:41.840
 I'm just at a stage in my ministry where I know this is important, but it is the next generation's thing to figure out.

00:53:41.940 --> 00:53:42.740
 It's not mine.

00:53:42.900 --> 00:53:49.040
 And I think there's a lot of pastors who are in that stage who are finishing well, who are finishing really well, right?

00:53:49.200 --> 00:53:53.080
 They're in their – you know, they're in their last handful of years of leading.

00:53:53.540 --> 00:53:55.880
 They've shepherded their flocks very well.

00:53:55.980 --> 00:53:57.680
 They've grown really influential churches.

00:53:57.800 --> 00:53:59.040
 They've done really amazing stuff.

00:53:59.180 --> 00:54:05.060
 And they're literally just saying, like, I know that this is a switch, and I just don't know that I'm built to make the jump.

00:54:05.480 --> 00:54:08.100
 And it's got to be the next generation that has to be able to do it.

00:54:08.380 --> 00:54:10.220
 And I think we'll see transitions.

00:54:10.540 --> 00:54:18.400
 We're looking right now at the generation of boomers and older gen Xers who are handing their churches off to millennials right now in spades.

00:54:18.460 --> 00:54:23.520
 Some of the biggest churches in the country and most influential churches in the world are in the processes of doing that right now.

00:54:23.520 --> 00:54:37.100
 And as they're working towards their transitions, I think we will see more creativity and engagement in digital space than what we have before because I think there are pastors who genuinely know that this is necessary.

00:54:37.320 --> 00:54:39.580
 It's just – they just don't feel like it's their calling.

00:54:39.900 --> 00:54:43.440
 And I've talked to a lot of senior pastors who are in that vein.

00:54:43.520 --> 00:54:44.540
 That's where they are right now.

00:54:44.800 --> 00:54:45.100
 That's good.

00:54:45.300 --> 00:54:48.640
 We just took a long road around what we were actually talking about.

00:54:48.640 --> 00:54:51.080
 So I appreciate the time there, Mark.

00:54:52.220 --> 00:54:55.260
 Again, going back to what Austin said about you, that guy knows his stuff.

00:54:55.720 --> 00:54:56.740
 So that's you.

00:54:57.080 --> 00:54:57.960
 You know your stuff.

00:54:58.160 --> 00:54:58.740
 Thanks, Austin.

00:54:59.160 --> 00:55:00.800
 He listened to it last episode, too.

00:55:00.900 --> 00:55:04.000
 I didn't get any notes from him, so he hasn't gotten his red pen out yet.

00:55:04.640 --> 00:55:05.020
 He will.

00:55:05.400 --> 00:55:08.300
 Well, he thought I knew my stuff episode one and episode two.

00:55:08.440 --> 00:55:10.520
 He was like, yikes, bro.

00:55:10.640 --> 00:55:11.460
 Too quick a call.

00:55:11.620 --> 00:55:12.420
 It was too quick a call.

00:55:12.440 --> 00:55:13.060
 Yeah, you're not wrong.

00:55:13.240 --> 00:55:17.920
 The last little point here, and then this is the easiest one, but you need to clarify your time constraints.

00:55:18.420 --> 00:55:19.620
 That's just pretty simple.

00:55:20.920 --> 00:55:23.280
 For a lot of churches, it's an hour.

00:55:23.480 --> 00:55:35.940
 I think a lot of churches, a lot of physical churches, the fact that they're doing online services, just kind of putting up a camera in the back of their house or, you know, producing an online broadcast, it's way too long for a digital service.

00:55:37.080 --> 00:55:41.540
 Because, like Mark said, listening to three worship songs, that's a long time.

00:55:41.620 --> 00:55:42.320
 Most people are bored.

00:55:42.400 --> 00:55:45.100
 By the end of the first song, you're not singing along.

00:55:45.560 --> 00:55:48.040
 It's just, you're watching a musical performance at that point.

00:55:48.120 --> 00:55:49.300
 There is no connection to the Lord.

00:55:50.500 --> 00:55:55.160
 Sermon, you know, I've heard differing statistics about sermon length that can be anywhere.

00:55:55.380 --> 00:55:56.760
 It should be, you know, 15 minutes.

00:55:56.860 --> 00:55:58.100
 It should be 35 minutes.

00:55:58.200 --> 00:56:03.080
 You can go an hour because if you're engaging the camera and talking to chat, like all those things.

00:56:03.400 --> 00:56:07.080
 Mark, where do you fall on that, by the way, the sermon length argument?

00:56:07.560 --> 00:56:13.140
 Once again, this has to come back to your other answers, right?

00:56:13.140 --> 00:56:15.200
 This has to come back to your why and your who.

00:56:15.780 --> 00:56:20.820
 So our why is we want to reach people who are gamers for Christ.

00:56:20.900 --> 00:56:22.180
 We want to reach the Twitch community.

00:56:22.680 --> 00:56:24.460
 Like, we want to be a light for every dark place.

00:56:24.600 --> 00:56:26.180
 And that starts with our community at Twitch.

00:56:26.280 --> 00:56:27.720
 That's our tribe and our language.

00:56:28.620 --> 00:56:32.120
 And our who is people who are watching streams for three, four hours a day.

00:56:33.700 --> 00:56:37.520
 Therefore, the length of our service doesn't bother you nearly as much, right?

00:56:37.560 --> 00:56:45.320
 I'm actually okay with our service being relatively long because my people and my one is used to watching long.

00:56:46.680 --> 00:56:50.060
 If your one is on Twitter, they're not.

00:56:50.200 --> 00:56:57.820
 They're not used to reading bodies of texts that are longer than a handful of characters, let alone tuning in for a long period of time for a service.

00:56:58.200 --> 00:57:04.860
 If your one is a Facebook user who's flicking through stuff, like thumb flickers, if your one is a thumb flicker, right?

00:57:04.900 --> 00:57:07.340
 And that's where you're trying to catch their attention is through thumb flicking.

00:57:08.320 --> 00:57:10.320
 A long service might not be the bet, right?

00:57:10.480 --> 00:57:12.040
 On YouTube, that might be different.

00:57:12.300 --> 00:57:17.060
 If you're doing YouTube live, there are people who watch a lot of YouTube, right?

00:57:17.280 --> 00:57:21.340
 And yeah, people don't always click through long videos, but sometimes they do.

00:57:21.480 --> 00:57:23.540
 Like, it's more likely there than it is on other platforms.

00:57:23.920 --> 00:57:27.120
 So I think it has a little bit of a question about, like, what platform are you on?

00:57:27.160 --> 00:57:28.340
 What are you actually trying to accomplish?

00:57:28.340 --> 00:57:38.440
 What I love about Twitch is that I feel as though we could stream for two hours, two and a half hours, and I don't think we would lose people just because they're used.

00:57:38.640 --> 00:57:42.160
 As long as we are consistently engaging with chat, we're not a talking head.

00:57:42.300 --> 00:57:52.180
 As long as they're able to respond and we're able to read and interact with them throughout, I don't think our time is nearly as limited as – I don't think our time is as limited as the physical church's.

00:57:52.520 --> 00:57:56.320
 I think people will give me more time on my platform than they will in your physical world.

00:57:56.320 --> 00:57:56.820
 That's fascinating.

00:57:59.060 --> 00:58:04.360
 But that's a unique, a very unique aspect of the culture and the person that I'm trying to reach.

00:58:04.640 --> 00:58:06.160
 That isn't true of every place.

00:58:06.600 --> 00:58:09.940
 And so I think that that's just an important thing to have in the back of your head.

00:58:10.180 --> 00:58:19.580
 Like, the why and the who have to really define the engagement, the time constraints, the structure, all of the order of service, all of those things.

00:58:19.640 --> 00:58:20.080
 Yeah, that's good.

00:58:20.740 --> 00:58:26.100
 Yeah, I echo all those things and just say, hey, if you're in a physical church, shorten your services.

00:58:26.540 --> 00:58:27.520
 Just trust me on this.

00:58:28.160 --> 00:58:30.840
 Twitch is a different animal, like Mark just said.

00:58:32.040 --> 00:58:36.120
 Maybe you need to start thinking about some ways that you can shorten your service.

00:58:36.740 --> 00:58:44.640
 Maybe that is, if you figure out a way to drop in on the third worship song, maybe just float that around and play with it.

00:58:44.740 --> 00:58:46.160
 Just saying.

00:58:46.300 --> 00:58:47.300
 We can have those conversations.

00:58:47.980 --> 00:58:51.400
 Mark, anything to add before we get out of here on episode three?

00:58:53.180 --> 00:59:00.560
 The only thing I'll say is pre-plan in your order of service that you are opening opportunities for people to step into conversation and share their story.

00:59:01.300 --> 00:59:09.500
 So, part of the structure of your service needs to be, if you're in altar live, the service doesn't end when the live stream is done.

00:59:09.700 --> 00:59:11.220
 It goes to the rooms, right?

00:59:11.440 --> 00:59:14.720
 If you're on YouTube or Facebook, it goes to Zoom calls.

00:59:14.920 --> 00:59:23.040
 It's whatever it needs to go to, like there needs to be an expectation that the party's not over just because the worship service is done, that now we're moving.

00:59:23.140 --> 00:59:29.100
 So, we move into Discord afterwards and we have conversation there and we hang out after church and we have our prayer rooms and all of those things.

00:59:29.560 --> 00:59:33.340
 A live stream service isn't just hit live and then hit end, done being live.

00:59:33.620 --> 00:59:34.820
 Your service isn't like that either.

00:59:34.940 --> 00:59:43.600
 People come into church and they mingle and they talk and they find a place to sit and then afterwards they leave and they grab coffee or they hang out with people or they chat with someone they wanted to catch up with.

00:59:43.660 --> 01:00:02.160
 You need to give people room to do both of those things as well and that 15 minutes of conversation, 10, 15 minutes at the beginning where you're engaging directly with them and then the chance to come and be face-to-face with you over calls and voice chats afterwards are really important elements of what it means to be a church and what it means to get to know people and drive engagement as well.

01:00:02.560 --> 01:00:08.120
 So, you need to open up opportunities for those two things on the front and back end and those aren't in addition to what you're doing.

01:00:08.120 --> 01:00:10.880
 These are part and integrated part of your service.

01:00:11.460 --> 01:00:17.820
 Stop thinking about church on Sunday morning in your physical building as when we start at 8.30 and when we end at 9.30.

01:00:18.040 --> 01:00:19.480
 That's not when your church starts and ends.

01:00:19.620 --> 01:00:26.080
 Your church starts before 8.30 when people start showing up and your teams are here and your church extends an extra half hour as people are making their way to the parking lot.

01:00:26.200 --> 01:00:27.040
 That's your church service.

01:00:27.400 --> 01:00:33.620
 How do you embody the parking lot, the coffee stand, the conversations, the tall tables, the next steps area?

01:00:33.840 --> 01:00:36.760
 All of those things have to be part of your digital service.

01:00:36.760 --> 01:00:39.800
 If not, you're giving them a portion of your service, not your service.

01:00:41.460 --> 01:00:45.500
 All of those things have to be part of your service.

01:00:45.500 --> 01:00:47.680
 All of those things have to be part of your service.

01:00:47.680 --> 01:00:48.820
 All of those things have to be part of your service.

