WEBVTT

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 Hey, everybody. Welcome to the Church Digital Podcast. My name is Jeff Reed, and I'm joined

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 today by our guest host, Ray DeArmas from Christ Fellowship Miami. Hey, Ray, you want

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 to say hey to everybody?

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 Hey, everybody. It's good to be with you again. We're so excited to be back.

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 Awesome. Thanks for that. And I'm joined by a special guest today, Jason Morris from Westside

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 Family in Kansas. And we are actually, hey, Jason, man, why don't you just tell us a little

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 bit before we dive into all that, just tell us a little bit about yourself and kind of

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 what your role is there at Westside Family and who you are.

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 Okay. My official title is Global Innovation Pastor at Westside Family Church. And usually

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 when I tell people that, they kind of tilt their head and say, well, what does that mean?

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 And that's when I get to have the fun conversation of sharing with them that I wear a lot of hats

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 at Westside. But my main responsibilities is overseeing all things technical, which would include

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 our IT stuff, as well as all of our online ministry, website, things of that nature. But as we have

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 globally scattered the seed with our messages and church online and things of that nature,

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 the crazy thing is that it's spawned off global church planting movements all around the world,

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 specifically where we're working is in Southeast Asia, South Africa, and India. But we also have like

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 microsites in France and Paraguay and peppered around all over the place. And basically, because

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 I enjoy tech, that's the tool that I tend to use the most. And since tech tends to scale well,

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 we're able to leverage that technology to resource a lot of these places all around the world that are using

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 our content and in their own way, sharing the gospel wherever they live.

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 I love that. By the way, like that's the coolest job title, Global Innovations Pastor.

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 I mean, I've had a lot of job titles in my life, but I'll just be honest, that gives me something to

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 aspire for. So, well, you know, a lot of what we do here at the Church Digital Podcast is we talk

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 through innovations. And so I definitely want that Jason and Ray on to have this conversation. But today,

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 I want to hone in specifically in context of Church Online. And we've been talking a lot about,

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 you know, doing the services and the necessity of having the Church Online services. But then a lot of

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 it's what happens next or why are we doing this? And so that we can start to understand why we're doing

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 these services and what do we do with these people once we connect with them in context. So much of

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 Church Online is all about that weekend or it's all about that broadcast, but there's really so much

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 more that comes in context to it. And so what I wanted to talk about, and this may be a new term for some

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 of you that are out there listening or watching, is this idea of a discipleship pathway. And so in

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 context of Church, a discipleship pathway is basically it's everything that happens except Sunday or Sunday

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 is the first step of what happens. And so, you know, let's say somebody gets saved watching your

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 service online. What happens? Now, in a physical environment, a lot of time we have that plan already

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 placed where there's, okay, well, if somebody gets saved, we do this and we connect them to this person and

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 they join this small group or this thing. And there's intentionality towards that. But a lot

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 of times when that happens in an online space, it just, it gets crickets. There's really no plan for

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 that. We haven't thought about that. And so I really wanted to take this conversation to just learn from

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 these two guys here, Jason and Ray, and start to unpack, hey, why are we not paying attention to this? Or what

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 can we do to start to leverage some of that? And so Jason, man, start the conversation for us. Like,

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 what does the discipleship pathway, what does that look like there?

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 Okay. We are, just to be completely transparent, we are in the middle of a year-long transition right now of

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 upgrading and updating our discipleship pathway. And we're on the tail end of a campaign or journey,

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 whatever you want to call it, church-wide. It's using the Believe material. Our new lead teaching pastor,

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 Randy Frazee, wrote the book. And basically it's a data-driven, results-based form of knowing what

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 key beliefs, practices, and virtues actually move the needle in someone's spiritual life.

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 And it was data that was, you know, pulled from Gallup and all these other guys. And they figured out,

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 okay, if we could distill down into a framework of what discipleship actually is to begin with,

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 then we can actually start to work on it. So we're actually in the middle of right now taking our

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 church through that. We've gone through the 10 beliefs, the 10 practices. And this past Sunday,

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 we started on our first of the 10 virtues, which was love. And what ends up happening is that it's,

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 the 10 virtues are basically the fruit of the spirit with humility and hope thrown in.

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 And so when it comes to the virtues, that's what people tend to, that's what they experience with

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 a person. Because like Jesus said, from your fruits, you will know them. And so in that sense,

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 people see your virtues. They may not know what your beliefs are, or they may or may not know what

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 your practices are, but they can definitely sniff out your virtues fairly quickly. And so what we've done

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 is, is we've kind of done it reverse foundation layer by layer saying, okay, if these are your virtues,

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 what are the practices that one would do so that that becomes who you are? And then what are the

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 beliefs that underlie those particular practices that cause you to act the way you do? And so basically,

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 that's, that's what we're doing. We're, we're unpacking the whole thing. It's not a short process.

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 It's 30 weeks. We've taken, you know, by the time we're done this may, it will be pretty much a year

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 that we've taken our folks through this process. When we're finished with introducing people with the

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 framework, then we'll be able to say, okay, we've got an assessment prepared for them so that they can

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 take it and then find out, okay, what am I weak in, in my beliefs, practices, and virtues, and what then

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 would be the thing that I could work on going forward as I want to grow in my spiritual walk. So

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 that is the update to what we've done. Now, what that whole framework does is it really concentrates

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 hard on one's character. Yeah, there is so much right there. I want to back up because I don't want

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 this to get, get lost. Your entire church is, is going through this strategy right now, not just

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 physical, online, virtual, everybody is, is going through. Everybody, and not just the adults either.

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 The kids are doing it. They're memorizing verses for each of the beliefs, practices, and virtues.

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 There are declarations for each of them, and there's 30 of them. Holy cow. And our small group

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 material is on it. Our student ministry is doing it. Kids ministry is doing it. Family devotionals,

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 the whole thing. And we kind of flip the classroom in that people are reading the chapters of the book

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 to introduce themselves to that particular key practice or virtue or belief before they hit Sunday.

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 And then Sunday is kind of like the cherry on top because we've read it, we've talked about it in

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 group together, and then we hear about it on the weekend. Okay. Jason, this sounds very similar to

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 what I've been a part of with churches before. Is this kind of like a campaign strategy where it's like,

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 hey, everybody across the board has taken a pause from what you're doing, and we're all going to do this

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 together. Yes, that's exactly what's going on. It is a campaign strategy, and it is a campaign

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 that churches can use and purchase and that sort of thing. Fortunately for us, Randy, he's the author,

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 so he developed it. And our Next Steps pastor helped Randy develop it many, many years ago. So with

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 those two guys on board, on staff, of course, it's like, yeah, let's do this. You know, we totally know

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 what's going on. Let's do this campaign, but it's available for any church to use.

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 So tell me about how that's impacting some of your digital environments because I'm familiar with,

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 and especially some of the folks who might be listening, like if you've ever done purpose-driven

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 life or purpose-driven church, that was kind of a campaign strategy that many of us did like back

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 in the day that like, hey, everybody's on pause. Back then I was a student guy, and so students would

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 not like, this is how it impacts us, like in particular. And so what I'm curious to see as

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 to how the campaign strategy has impacted your digital environments as far as that's concerned.

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 Well, our digital environments are designed to synergize with what we're doing on site,

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 because in my mind, online and on site should not be separate. They should synergize with each

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 other. Like on site helps online, online helps on site. So when we're doing our online life groups,

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 they're doing belief stuff, and the weekends are all belief stuff. So for us, it was a no-brainer.

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 We're not going to reinvent the wheel here. We're going to do what everybody else is doing.

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 And yeah, so for us, it was actually pretty easy. Now, again, trying to convince everybody,

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 because I know how those campaigns work, because I've done them, and I actually helped facilitate

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 40 Days of Purpose in South America way back in the day. And I know the angst that many ministries

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 feel whenever they're doing a campaign, when the whole church begins to align, is that everybody has

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 to lay aside their own little pet things that they want to do for six weeks. Well, this one,

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 the cool thing about it is, is that we laid aside everything for an entire year. And what it's done

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 for us is that in six weeks, you gain a lot of synergy and momentum, and then everything goes back

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 to normal. Because you know that you can like take a pause. For us, this was a whole lot more than a

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 pause. This was a reset for the entire church to all of us know and to align ourselves well, and to get our

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 systems to align well. So we do that over the course of a year, you begin to create ministry habits that

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 force alignment in ways that even in six weeks, you can still do and get the benefit of, but you just

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 get so much more out of it from a system standpoint as a church when you do a churchwide over the course

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 of a year. Does that make sense? Absolutely. And I think for some folks, this probably may sound

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 nuts to them. But to me, it's kind of freeing in terms of content, you know, done for an entire year

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 and giving direction. Just imagine what your worship arts people could do if they knew six months ahead

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 of time, what the sermon was going to be about. Yeah, exactly. It gives them a lot more time to

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 free up to spend time on the actual ministry to people as opposed to, well, we got to develop content

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 week to week. It can't be very free. And then for digital environments, especially for promotion and

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 kind of leading up to it, you're almost, you know, I'm even thinking of like the online service, you're

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 able to say, hey, next week, we're going to talk about this. It's almost like, you know, the next time you

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 join us, we already know where we're going. And we can even give you a hint as to where you're going,

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 kind of bridging the gap between the two. Exactly. Yeah. And you know, what's great about it is if

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 you have a plan like this for an entire year, then you're absolutely right. It helps to create new

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 ministry ruts for people that instead of being a slave to Sunday, because it's always coming, and always

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 being about the weekend and the production of the weekend, when a lot of that stuff is already done,

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 then you actually can focus on what's actually more important. And that's what's not really

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 happening on Sunday, but what's happening throughout the week, when it comes to the one-on-one

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 relationships, and the real discipleship that takes place outside of the Sunday service. And I think

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 it's been really healthy. I'm confused. There's stuff that happens at church outside of the Sunday

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 service? We just pray, clap, and whistle the whole time, and you know, in the church office.

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 We just like turn the entire like thing on its ear. That's incredible. I kid. So let me ask this

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 question, because I was incredibly rude. So this rolls for 12 months, right? So what happens in the 13th

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 month? Because you've got people that are probably coming in, in that 11th month, in the 12th month,

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 they're catching the end of it. Does this recycle? Do you do it again? Do you launch it

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 at times? Like, how does this belief ideology, once you get past the initial onboarding of your entire

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 church, how does it live on beyond that? Well, it will always live on as like a small group curriculum

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 as part of the way for us to, with new folks, introduce them to the discipleship framework as it

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 relates to their character. And so that will always be available for them. We also have as part of our,

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 you know, the app that we're working on with the assessment and the discipleship pathways uses that

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 framework as well. All of the messages that we will preach, you know, because I've, you know,

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 talked with the, you know, our teaching team, and they've got a cycle already mapped out past in like

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 month 13, 14, where they talk about, okay, we're going to be talking about the virtue of joy this week,

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 you know? And so they will be referencing this underlying framework, you know, for the foreseeable

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 future. And so even if they're, even if the sermon topic is a little bit different, you know, you've got

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 30 things to talk about. Now that's enough to talk about really. And they're foundational types of

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 things, whether you're talking about beliefs, like, um, I believe in a personal God that he cares about

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 and is interested in my daily life. Or another big one is, uh, the authority of scripture. I believe

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 that the, the Bible is, you know, God's inspired word and is relevant to rule my daily life. I mean,

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 you get those two things together. Holy cow. You know, you're already, those worth of stuff right

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 there. Yeah. You know, you could, you could call it whatever you want to call it. We're going to be

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 doing at the movies series right after we finish off Believe. But I'm telling you, a lot of the,

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 a lot of the topics, even though we're talking about like Black Panther or whatever, we're actually

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 going to be referencing a lot of these core beliefs, practices, and virtues when we're talking about,

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 you know, whatever movie that we happen to be talking about. Well, that's good. So did,

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 did your pastor freak out when you told him, Hey, listen, I got the great idea to take this online

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 or was this his driving force? Was he like, no, man. Loved it.

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 Part of the reason why Randy, uh, part of the reason why Randy came to Westside is because he loved

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 what we were doing online. That's great. Because he was like, dude, you know, you guys are rocking it.

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 Because he was used to what was going on with O'Kills. And he was like, dude, you know,

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 we've got an online pastor, people who actually, you know, care and talk to people who are showing

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 up online that do follow up and discipleship. You know, he was like, and then micrositing with it

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 and stuff. I mean, he's been pushing me and it's been really, really great because he has such a social

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 media presence anyway. It's really did a lot of our efforts anyhow, which is so great when you have the

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 leader who's digitally minded and social media minded to begin with and knows how to leverage it

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 and uses it, you know, to get the message out. So it's been a really joy to work with him.

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 Well, and Randy may be, I mean, just even looking at his pedigree and his experiences coming through,

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 he may be one of those, um, you know, cutting edge guys who has a, has a richer picture of that,

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 just through of where he's come from. And he sees the benefit of that and, and even working under,

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 um, you know, he was XP under Lucado for, I don't know how many years down in San Antonio. And so

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 like the majority of the pastors out there, let's, let's just, you know, bring it back to maybe reality

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 for the majority of those listening. They don't have that guy. Um, they don't have it. They don't

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 have a 12 month plan. They don't have, um, you know, they're, they're week to week. They're trying

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 to, um, to, to, to build something or design something out. And so we're, let's, let's, so maybe

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 let's, let's reflect, reflect back a little bit. Like I've had a conversation with a pastor, um,

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 a guy and I've told this story probably on this podcast, but a guy gets saved in Finland, um,

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 watching a church online service. And so I tell the story a lot, Hey, pastor, you're putting your

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 services on Facebook. Let's say somebody gets saved in Finland. We're, we're not called to drive by

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 evangelism. We should actually care for this soul that God's entrusted to us. What should we do?

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 You know, in the pastor and I tell the story and I've had it multiple times. I've had a pastor tell

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 me that guy in Finland's not my responsibility. Yes. He came to Christ listening to my message,

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 but he's, yeah, sorry. Um, not out, not outing any churches, not saying who, but I've had that

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 response multiple times. So like, let's, let's hone in on that because those people are out there

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 and they, they do need, and, and our, our listeners are online, you know, ministry people,

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 our online pastors need to address that and work through that. So like, what are some takeaways?

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 What are some things that you guys are in the front lines of, of, of ministry here? Like what's,

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 what's a, what's a baby step? What's a next step for somebody like that who needs to set up some

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 sort of a discipleship process, but maybe isn't clearly defined on what that even is in the physical

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 church, much less for the virtual side. Well, let me, let me, let me kind of interview Jason a

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 little bit on this. All right, Jason. So within your, within your process, um, somebody gets

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 outside of your context. Um, what, what's the process that you guys typically do for this person?

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 Um, what's their next step? What do they do? Okay. Well, here, here's, here's where I think,

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 um, it's super helpful for churches because they can easily think, oh, with the billions of people

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 that are on the internet, how do I structure a system that will scale to do a lot of volume?

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 And the truth of the matter is for most of us, especially with the ratios that we do with

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 online, the number of people that actually respond or do baby steps of what I call baby steps of

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 obedience, whether it be, you know, clicking on a link or raising their hand for salvation or

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 whatever. The number of those is usually way more manageable than what we're thinking. So we're

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 thinking, you know, okay, how do I, how do I deal with thousands of people? Well, dude,

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 just deal with the one person who responded, you know, that means that they're on Facebook and they

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 came to Christ. In my mind, I would be like, forget about the system. If the person were like right

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 smack in front of you, what would you do? Do that, you know, just use Facebook, you know,

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 DM the guy and start the relationship in a personal human way. Because the truth of the matter is a lot

00:20:28.800 --> 00:20:33.760
 of times I think people, they look at the big numbers of online, the vanity metrics, and then

00:20:33.760 --> 00:20:38.540
 they think, oh, if I had a church of, you know, 40,000, how would I structure my church? And then

00:20:38.540 --> 00:20:45.640
 they get overwhelmed. When the reality is those vanity metrics are so wildly inflated that usually

00:20:45.640 --> 00:20:51.980
 when you're dealing with people that actually obey, it's way more manageable. So you're talking about

00:20:51.980 --> 00:20:58.620
 the one guy in Finland, well, dude, it's just one dude, you know, and not to mention the fact that I do

00:20:58.620 --> 00:21:04.080
 feel that I would be responsible for that guy. And the reason why is because Jesus brought that guy to

00:21:04.080 --> 00:21:13.320
 me. So it's like, it would be a lot like Philip going to the dude who was, you know. Yeah, the Ethiopian

00:21:13.320 --> 00:21:19.900
 eunuch. And he's like, oh, well, you know, he's outside of Jerusalem, so I don't have to worry about

00:21:19.900 --> 00:21:28.320
 him. Well, you know, no, the spirit brought him there for a reason. And so if Jesus is bringing you to

00:21:28.320 --> 00:21:35.840
 Finland for a reason, you had better execute, dude. That's how I see it, because we're going to give an

00:21:35.840 --> 00:21:41.040
 account for that. You can make a phone call, you can, if they're contacting you on WhatsApp, and make

00:21:41.040 --> 00:21:47.800
 it as human as possible, and then only create a system as volume warrants. And you'll probably find

00:21:47.800 --> 00:21:54.120
 that you don't need much of a system, and you probably would over-engineer it anyway. And just,

00:21:54.120 --> 00:22:02.180
 just, just be a human being, be a pastor, do your job, you know. And then if the volume gets high

00:22:02.180 --> 00:22:07.080
 enough, you will probably figure out the system, because you'll notice patterns as you do ministry,

00:22:07.080 --> 00:22:11.960
 rather than trying to engineer those patterns ahead of time, and then have crickets and have nobody

00:22:11.960 --> 00:22:18.600
 show up. Ask me how I know that. That's good. That's good. And you know, it's great that you

00:22:18.600 --> 00:22:22.760
 mentioned this, Jason. I think so often we get so caught up in the vanity matrix, like you said,

00:22:22.900 --> 00:22:28.200
 but the reality is, is we're accountable for each and every person that God brings to us. And you

00:22:28.200 --> 00:22:32.960
 know, pastors, we're so quick to talk about that in terms of evangelism, but as we think through these

00:22:32.960 --> 00:22:39.580
 next steps for online, we do kind of get in our own way in terms of how we would take somebody through

00:22:39.580 --> 00:22:44.820
 that next step, what we would do for that person. So I think a lot of times, even in the way that we

00:22:44.820 --> 00:22:50.860
 think about it, where the process, the discipleship process would start at conversion, the way that

00:22:50.860 --> 00:22:55.280
 we think about it starts way before then. Discipleship starts before conversion. So if

00:22:55.280 --> 00:23:00.720
 people are showing up, and they're like listening, and they're, they're actually, you know, paying

00:23:00.720 --> 00:23:07.600
 attention, that's like the Zacchaeus in the tree, you know. And what you need to do is go over to his

00:23:07.600 --> 00:23:11.300
 house for dinner, you know. And part of that, all of that is part of the discipleship process

00:23:11.300 --> 00:23:17.720
 before he believed. So when you unpack the pathway, for us, it starts with the Get Connected

00:23:17.720 --> 00:23:23.460
 orientation. And inside the Get Connected orientation, we do talk about salvation, we do talk about

00:23:23.460 --> 00:23:28.980
 baptism, we do talk about all of the resources that we have, so that you can find your character

00:23:28.980 --> 00:23:36.880
 and your calling, and find out the unique way that God has wired you and has you alive, so that you can

00:23:36.880 --> 00:23:42.520
 make a dent in the universe before you die. So that's basically what we do. We throw all that

00:23:42.520 --> 00:23:48.400
 out there and say, okay, here's the tools that we have at your disposal. And we even have like

00:23:48.400 --> 00:23:54.540
 shape coaches. I don't know if you're familiar with like purpose driven shapes. So we have a shape

00:23:54.540 --> 00:24:03.600
 server that, that we developed that helps people as it relates to their calling side. And, you know,

00:24:03.600 --> 00:24:08.620
 shape.westsidefamilychurch.com. So they're, they're digital tools that we use, whether you're on site

00:24:08.620 --> 00:24:15.920
 or online. And since we're digitizing everything anyway, just so that it can scale well with our

00:24:15.920 --> 00:24:21.080
 people that are on site, well, then that's a slam dunk when it comes to online ministry. But that's,

00:24:21.180 --> 00:24:27.180
 that's what I would do is from our context is just put you right into the slipstream of what we

00:24:27.180 --> 00:24:34.020
 already have as a church on site. And that way it really helps to have one unified strategy across

00:24:34.020 --> 00:24:40.640
 the church. And a couple of things happen when you synergize that way. One is with your staff,

00:24:41.040 --> 00:24:48.040
 many times online pastors really struggle with having the onsite staff get a vision for what's really

00:24:48.040 --> 00:24:54.180
 going on. But when that online admin staff has to do the follow-up for that guy that's in Finland,

00:24:54.180 --> 00:25:01.100
 he will immediately get a global mindset. If, because we already had a system where we had,

00:25:01.100 --> 00:25:05.260
 you know, deacons that would call up people who on a connect card would say, you know, I just accepted

00:25:05.260 --> 00:25:10.480
 Jesus. I'd like some follow-up where they call him up on the phone. Well, dude, that's easy. You know,

00:25:10.480 --> 00:25:15.040
 somebody from Finland just accepts Jesus. Well, I just throw them in that same system. And the deacon

00:25:15.040 --> 00:25:20.120
 calls them up because he's calling them up in Finland, whatever. It doesn't even matter. Right. And now

00:25:20.120 --> 00:25:25.040
 that deacon, he has a completely different mindset of what online ministry can do. So that really helps

00:25:25.040 --> 00:25:30.120
 sell for our staff team, what online ministry can do. And the other thing that happened was,

00:25:30.160 --> 00:25:36.780
 was as I started developing digital tools to help get this job done, a lot of our folks who then were

00:25:37.040 --> 00:25:41.720
 burdened with all of this follow-up in a global fashion, they came to me and said, Hey, well,

00:25:41.760 --> 00:25:46.240
 what would you do? And I'm like, well, I'd, I'd shoot him this email or whatever. And they'd be

00:25:46.240 --> 00:25:51.960
 like, dude, we should do this for all of our stuff on site. That's the key. It scales. And so what

00:25:51.960 --> 00:25:57.580
 happens is, is we just created a unified discipleship model, whether you're online or on site, it doesn't

00:25:57.580 --> 00:26:03.040
 really matter because at the end of the day, for most admin people, when it comes down to follow-up,

00:26:03.180 --> 00:26:08.240
 they're calling somebody or they're sending them an email. You can do that wherever you are in the

00:26:08.240 --> 00:26:12.680
 world. It really doesn't matter. You're exactly right. In terms of people need to stop viewing

00:26:12.680 --> 00:26:16.220
 the two audiences as separate. They need to start singing this together, which has kind of been a

00:26:16.220 --> 00:26:20.460
 theme that Jeff and I've been running with this time is a lot of folks want to separate as if

00:26:20.460 --> 00:26:23.740
 they're, they're serving two different churches when the reality is it's the same church.

00:26:24.240 --> 00:26:28.420
 Right. You know, everywhere. It doesn't matter if, if they're, if they're watching it digitally,

00:26:28.420 --> 00:26:32.940
 if they're, if they're sitting in a pew, they're obtaining the same content. They're going through

00:26:32.940 --> 00:26:38.060
 the same pathway and you're going to love them just the same. Right. Yeah. And

00:26:38.060 --> 00:26:43.740
 not only that, but I think, especially as we're noticing as pastors, how attendance patterns

00:26:43.740 --> 00:26:49.580
 have been shifting where, uh, they're not coming every week anymore. Right. Um, we're lucky if

00:26:49.580 --> 00:26:55.660
 they're coming twice a month, but what they're also doing while they may not be on site every week,

00:26:55.720 --> 00:27:01.500
 they're supplementing with online. So church attendance and, you know, Dave Adamson, I love

00:27:01.500 --> 00:27:07.800
 his quote when he says this church attendance is not declining, it's decentralizing. So when you look at

00:27:07.880 --> 00:27:14.360
 everything as one church anyway, chances are you're going to be finding that you're dealing with

00:27:14.360 --> 00:27:17.320
 people that are on site and online and they're probably the same people anyhow.

00:27:18.960 --> 00:27:25.860
 Um, yeah, like that's beautiful. So what are some, what are some like practical steps? What are,

00:27:25.860 --> 00:27:29.840
 what are some application? What are some touch points? I know you talked about like text. I'm just

00:27:29.840 --> 00:27:35.320
 thinking like guy at home, man, how do, how do I do this? We're doing phone calls. We're doing,

00:27:35.320 --> 00:27:42.320
 um, uh, emails. Texting is an option. You know, you talk some and you're doing some stuff with,

00:27:42.420 --> 00:27:48.040
 with mobile app. You hinted at that earlier. Like what some touch points that, that we can use to

00:27:48.040 --> 00:27:55.160
 interface with, with people, um, virtually or physically. Uh, well, I mean, you kind of mentioned

00:27:55.160 --> 00:28:02.520
 the bit, the big ones, I mean, especially texting super easy to do scale, copy paste stuff and people,

00:28:02.660 --> 00:28:09.180
 they read their texts. Holy cow. You know? And so for us, we use, um, with our church management

00:28:09.180 --> 00:28:14.640
 system, part of the reason why we decided on the one that we're using is that it has what's called

00:28:14.640 --> 00:28:22.140
 process cues inside of it. Um, and it basically creates a workflow with which, um, we can take

00:28:22.140 --> 00:28:29.420
 people through discipleship. So we take, we've got a master process cue or workflow for everybody in

00:28:29.420 --> 00:28:34.940
 our church and we can run reports off of it and help people step them through from one part to

00:28:34.940 --> 00:28:42.540
 another. And the main mechanism with which we use is email and texting because it just, it scales super

00:28:42.540 --> 00:28:49.400
 easy and it doesn't hardly cost anything. I mean, texting is even super cheap. So, but a lot of those

00:28:49.400 --> 00:28:54.320
 automated tools that we use so that nothing gets dropped to the, you know, so that we don't drop the

00:28:54.320 --> 00:28:59.880
 ball or people don't fall in the cracks that, that you would really only need if you're dealing with

00:28:59.880 --> 00:29:05.700
 a diverse and large staff with lots of handoffs between different ministries or departments.

00:29:06.060 --> 00:29:12.260
 That's why we needed that cohesive strategy for most churches, man, it's, it's actually a lot

00:29:12.260 --> 00:29:16.820
 simpler because you're probably dealing with one or two people or maybe even three staff people

00:29:16.820 --> 00:29:27.400
 anyway. And so those types of systems I think can be helpful, but it can also make, uh, make a,

00:29:27.400 --> 00:29:32.760
 a pastor kind of over-engineer himself. And so he's spending all of his time on the system

00:29:32.760 --> 00:29:39.320
 instead of spending his time with people. So if, if you can just think through, like if you were

00:29:39.320 --> 00:29:43.780
 face-to-face with somebody and say, okay, well, what would you do? Well then do that,

00:29:43.880 --> 00:29:50.820
 you know, and then just keep it very simple. And, and you could do like, if they're on Facebook or

00:29:50.820 --> 00:29:54.620
 whatever, a lot of folks are doing, you know, Facebook live or whatever. Well, Facebook gives

00:29:54.620 --> 00:29:59.880
 you a ton of tools, whether you're talking about Facebook message, you can call them up

00:29:59.880 --> 00:30:05.680
 with Facebook using the Facebook tools. You can do a video call, video chat, group chat,

00:30:06.240 --> 00:30:12.600
 group video call using all the Facebook tools right there for you. And so I would just stay within that

00:30:12.600 --> 00:30:18.160
 environment and try to stay native inside whatever environment that you found the person in or that

00:30:18.160 --> 00:30:24.820
 Jesus brought you to them in whatever environment that happens to be. So if it's in Twitter, then DM them

00:30:24.820 --> 00:30:30.820
 if they come to you, you know, using the church online platform, pretty much all you've got at your

00:30:30.820 --> 00:30:39.720
 disposal is an email address. And so use that, do whatever you need to do to actually have, begin a

00:30:39.720 --> 00:30:45.560
 conversation. Because what a lot of times happens in the, especially in the, in the online space,

00:30:45.560 --> 00:30:53.260
 is that everything feels like a download instead of a conversation. But church in its, in its best form

00:30:53.260 --> 00:30:59.600
 is really not a download experience, or at least it shouldn't be, in my opinion. It should be a

00:30:59.600 --> 00:31:05.520
 conversation. It's the one another's of ministry. It's the community that people really long for.

00:31:06.100 --> 00:31:11.460
 And what you might get them initially with like a download or a content or whatever that happens to be,

00:31:12.560 --> 00:31:18.380
 real church happens in community. And those are conversations. So the sooner you get to a

00:31:18.380 --> 00:31:24.140
 conversation, the better when it comes to their discipleship or whatever. And, you know, we can

00:31:24.140 --> 00:31:29.800
 talk about systems and stuff all day long, but really nothing beats the one-on-one conversation

00:31:29.800 --> 00:31:35.360
 that you can have with people and to pray with people and to find out, you know, what's going on

00:31:35.360 --> 00:31:40.840
 with them and where they feel like they need to grow and then create these individualized maps for

00:31:40.840 --> 00:31:48.580
 them. The only reason why we're creating algorithmic based discipleship pathways is because of the

00:31:48.580 --> 00:31:53.260
 scale that we're at right now. And not because it's really better, because, you know, we're going to

00:31:53.260 --> 00:31:59.260
 spend a whole lot of time creating all this stuff, you know, that we could be just with people.

00:31:59.460 --> 00:32:03.920
 But what we've learned over time is, is if you, if you're with people enough, you start to notice

00:32:03.920 --> 00:32:11.080
 patterns and that helps inform whatever kind of algorithm you wanted to make. So some of the

00:32:11.080 --> 00:32:16.600
 things that we found is, is that the big things that if you have someone who believes in a personal

00:32:16.600 --> 00:32:23.460
 God and the authority of the Bible, those are linchpin beliefs that affect everything else. So,

00:32:23.460 --> 00:32:29.060
 you know, if you can get them in scripture, then dude, do that. I mean, it's just like,

00:32:29.140 --> 00:32:32.900
 if you led somebody to Jesus, what would you do? You tell them to start reading scripture. Well,

00:32:32.960 --> 00:32:36.360
 if you lead someone online to Christ, what are you going to do? You're going to tell them to read

00:32:36.360 --> 00:32:40.840
 scripture. And one of the great things, even YouVersion has some really great tools to have

00:32:40.840 --> 00:32:46.760
 daily reading plan groups where you do that together. I've got one of those. So I invite them into a

00:32:46.760 --> 00:32:52.420
 daily plan group and I go through the scripture every year. So I'm on, you know, I'm on my 20th time

00:32:52.420 --> 00:32:57.280
 going through scripture. Right. And so I invite them into that. And there's ways that we can interact

00:32:57.280 --> 00:33:02.860
 with each other and kind of encourage each other, but just getting them in the scripture by itself,

00:33:02.860 --> 00:33:08.980
 there is no close second. Like when you do the data and we've got all this data now, but the funny

00:33:08.980 --> 00:33:15.100
 thing is, is that the data tells us what we already know is that, um, Bible engagement is the greatest

00:33:15.100 --> 00:33:20.420
 force for someone's spiritual growth with no close second. There is nothing out there like Bible

00:33:20.420 --> 00:33:25.640
 engagement. So you get someone in the scripture that will change their life way more than anything else you

00:33:25.640 --> 00:33:30.620
 could do. That's the biggest lever you can pull. So for me, it's just like, okay, get them in a YouVersion

00:33:30.620 --> 00:33:37.120
 group and encourage them that way. You know, get them in the scripture. You know, I gotta tell you, I was, I

00:33:37.120 --> 00:33:42.980
 wasn't expecting a global innovations pastor to walk on and say, yeah, just Bible engagement. Like that,

00:33:43.060 --> 00:33:50.240
 that's the, right. I mean, it's, it's like, I was kind of expecting the, the, Oh, we got to do this

00:33:50.240 --> 00:33:55.480
 and this and this and develop this system and API. Well, what you've really done here is you really

00:33:55.480 --> 00:34:01.280
 just made it very, very practical. Like it's, it's, it's not about designing all these systems. And,

00:34:01.280 --> 00:34:06.120
 you know, I think you use the word over engineering a couple of times in there. It's, it's the relational

00:34:06.120 --> 00:34:11.760
 aspect. There was a book maybe 15, 20 years ago with kind of the, the, it was a business book,

00:34:11.820 --> 00:34:17.220
 but it was high tech, high touch. And this idea of the more technology that we, we have and we utilize

00:34:17.220 --> 00:34:24.000
 the more important that, that, that touch is. And, and we, we, we lose the word engagement. We use it

00:34:24.000 --> 00:34:31.380
 so much that I think it's really lost. It's, it's meaning in context of engagement is a two-way

00:34:31.380 --> 00:34:38.660
 conversation. And as much as we're pushing content one way, we're having a conversation where it's

00:34:38.660 --> 00:34:45.440
 coming back to us. And, and, and we lose that in social media and we lose that in economy of scale

00:34:45.440 --> 00:34:50.420
 and all of these things where we're somewhere along the way, it really does come down to a,

00:34:50.420 --> 00:34:58.860
 a discipleship oriented relationship where we're helping people take these steps of faith where,

00:34:58.860 --> 00:35:03.620
 wherever they are. You know, I, and one of the things, and you said it earlier, I love the fact

00:35:03.620 --> 00:35:09.840
 that, that for you, the discipleship process doesn't happen at evangelism. It happens before that.

00:35:10.200 --> 00:35:15.380
 And so that, that you're tracking and you're building those relationships as, as you're going,

00:35:15.500 --> 00:35:20.900
 utilizing online and physical and, and melding and meshing them all together. And, and, and honestly,

00:35:21.000 --> 00:35:26.380
 Jason, you and Westside, man, you're, you guys are, man, more cutting edge, I think,

00:35:26.380 --> 00:35:32.980
 than I realized that you are, but cutting edge in the simplicity of, man, it's not about systems. It's

00:35:32.980 --> 00:35:38.580
 about relationships. And that's something that I think is, is very needed when we're looking at

00:35:38.580 --> 00:35:40.580
 churches and church onlines today.

00:35:41.420 --> 00:35:48.340
 Well, you also have to, um, I think one of the things about being innovative is not necessarily

00:35:48.340 --> 00:35:57.400
 being technological there. There, there is a sense in which, you know, the, the goalpost is moving

00:35:57.400 --> 00:36:05.300
 constantly. And one of the things that after doing this for a long, long time was back in 2010, when

00:36:05.300 --> 00:36:11.840
 we were first starting the tools that we had to actually follow up with people, weren't nearly as

00:36:11.840 --> 00:36:19.900
 personal as they are now. So before we had to do things a little bit in an impersonal way, because

00:36:19.900 --> 00:36:26.820
 there wasn't a good way for us to do it in a digital fashion. But today, man, I mean, look,

00:36:26.900 --> 00:36:30.000
 we're having the zoom call, we're having a face-to-face conversation for crying out loud,

00:36:30.240 --> 00:36:35.280
 you know, that kind of stuff wasn't really readily available. And it wasn't ubiquitous,

00:36:35.280 --> 00:36:42.540
 like it is now in 2019. And so all of these new things are appearing, giving us new tools

00:36:42.540 --> 00:36:48.880
 to be more, um, more focused on the community side of church instead of the content side of church,

00:36:48.880 --> 00:36:55.380
 because the truth of the matter is today, we do not live in an information scarce environment,

00:36:55.380 --> 00:37:03.880
 like we did back in 1950, when people would drive for miles to get content that they could not get

00:37:03.880 --> 00:37:11.220
 anywhere else. But what people will do, they will, they will go through all kinds of hoops to get to

00:37:11.220 --> 00:37:17.480
 true authentic community. Because while we live in a content rich environment, we live now today in a

00:37:17.480 --> 00:37:25.140
 community starved environment. And so our church, and I think most churches, if they were, if they were

00:37:25.140 --> 00:37:30.200
 thinking about where society is headed, and if they're thinking about how they can meet the needs

00:37:30.200 --> 00:37:38.560
 of society, they could pivot from a content based ministry to a community based ministry, and really

00:37:38.560 --> 00:37:44.960
 meet a whole lot more needs than by giving them this fancy sermon or whatever, which don't get me wrong,

00:37:45.080 --> 00:37:52.180
 sermons are great. But if you spend all of your time on content, and not on community, well, you know,

00:37:52.300 --> 00:37:57.260
 you're going to be competing with everybody else that probably has better content than you anyway.

00:37:58.080 --> 00:38:03.160
 So, and at the end of the day, that's a consumer. I mean, what you're doing is if the only thing you're

00:38:03.160 --> 00:38:08.240
 doing is you're creating, and I've been talking about this and blogging content and having

00:38:08.240 --> 00:38:13.980
 conversations, whatever. But at the end of the day, church online is a mirror of your church.

00:38:15.300 --> 00:38:21.800
 And if your church online is guilty of just creating content, you're creating consumers,

00:38:22.200 --> 00:38:28.600
 and chances are you don't like church online as a result of that. But truthfully, it's probably

00:38:28.600 --> 00:38:34.140
 because all you're doing is creating content, and not actually creating that community in your own

00:38:34.240 --> 00:38:41.300
 physical spaces. If you value the community physically, it's going to drip down to your

00:38:41.300 --> 00:38:46.660
 online spaces. If all you're doing is creating content, that is going to drip down to your online

00:38:46.660 --> 00:38:54.860
 spaces. And so it's having that wisdom to push community, to reinforce the gospel in that context.

00:38:54.980 --> 00:38:57.780
 Jason, man, that's so good. Ray, what are you thinking?

00:38:58.400 --> 00:39:03.120
 This is a fantastic word, Jason. And especially, you know, for the future, as we talk about content,

00:39:03.740 --> 00:39:08.480
 you know, and it's funny, because, and I don't think you're saying this at all, Jason, they're not

00:39:08.480 --> 00:39:10.040
 against each other. You know, a lot of folks...

00:39:10.040 --> 00:39:11.120
 No, they're synergistic.

00:39:11.700 --> 00:39:15.800
 Right. A lot of folks think, well, we have to focus and get like the best content out there. And they

00:39:15.800 --> 00:39:22.760
 don't see the link between the two as far as how content and community can work together to drive,

00:39:22.760 --> 00:39:27.300
 you know, the discipleship that's supposed to take place in the church. And so this is where,

00:39:27.440 --> 00:39:32.960
 you know, a lot of churches nowadays, you know, and many of us, we may get lambasted for, well,

00:39:33.000 --> 00:39:36.180
 you guys seem to be so much about, you know, the production of the show. And what they don't

00:39:36.180 --> 00:39:41.220
 realize is, no, no, no. If the content that we are producing doesn't drive people towards the

00:39:41.220 --> 00:39:45.580
 community that we're looking for, then really, this is where we're missing out on church. And it's

00:39:45.580 --> 00:39:48.840
 been that way since, you know, Jesus preaching at Sermon on the Mount.

00:39:49.160 --> 00:39:54.660
 Right. Yeah. Yeah. And even he said, look, you're only sticking around because I fed you last time,

00:39:55.160 --> 00:39:59.940
 you know? So it's like, there are, there is a consumer mentality that happens, but that didn't

00:39:59.940 --> 00:40:07.500
 stop Jesus from putting the majority of his focus on the 12 and on the three. So you have different

00:40:07.500 --> 00:40:13.460
 scales and different sizes of groups that are better for different things. And there's a really great

00:40:13.460 --> 00:40:18.020
 book that really helped me to understand this, especially with a lot of the church planning

00:40:18.020 --> 00:40:22.740
 movement stuff that we're doing all around globally, was to understand that different scales,

00:40:22.840 --> 00:40:28.440
 different sizes of groups do different things better. So when you're talking about, you know,

00:40:28.500 --> 00:40:32.180
 teaching and, you know, healing ministry and stuff like that, like you see in Jesus,

00:40:32.440 --> 00:40:38.120
 that's for the thousands. But when you're talking about prayer, that's 120, like the group that met,

00:40:38.460 --> 00:40:44.500
 you know, before, before, before Pentecost. And when you're talking about training, like church

00:40:44.500 --> 00:40:51.040
 planner training or ministry training, he did that in groups of 70. And when, when he did discipleship,

00:40:51.040 --> 00:40:56.540
 he did that in groups of 12, but he didn't do accountability in groups of 12. He did accountability

00:40:56.540 --> 00:41:04.800
 in groups of three. So the three saw Jesus at his best, the transfiguration, and at his worst in the

00:41:04.800 --> 00:41:10.060
 garden of Gethsemane. And the 12 didn't see that. They got discipleship. They didn't get accountability.

00:41:10.820 --> 00:41:18.320
 So part of our discipleship strategy is also looking at, okay, what size group is better for what? And try

00:41:18.320 --> 00:41:24.160
 not to fool ourselves into thinking that we're doing discipleship on Sunday mornings with thousands of

00:41:24.160 --> 00:41:30.620
 people. It doesn't work that way. Discipleship works in those groups of 12. And we try not to kid

00:41:30.620 --> 00:41:36.100
 ourselves into thinking we do accountability in those small groups of 12. It doesn't work that way.

00:41:36.300 --> 00:41:42.460
 It works in those triads. And so we, part of our discipleship strategy as well, when we're talking

00:41:42.460 --> 00:41:49.420
 about people really digging down deep into what they're really struggling with, we look at the size of

00:41:49.420 --> 00:41:55.880
 the group that best matches what type of, uh, movement that we're looking for, whether it be

00:41:55.880 --> 00:42:01.480
 accountability or discipleship or training or prayer or teaching. Does that make sense?

00:42:02.000 --> 00:42:06.380
 Absolutely. I, you know, this is the Ted talk that I think people need to hear as far as these

00:42:06.380 --> 00:42:11.980
 environments are concerned, because so often, uh, you know, depending on who you talk to and

00:42:11.980 --> 00:42:15.820
 especially, you know, there is kind of an old school and new school mentality in this. When you talk to

00:42:15.820 --> 00:42:20.440
 folks about where does discipleship happen and where do, where do people get that in-depth teaching

00:42:20.440 --> 00:42:24.360
 the person who's a little more expository oriented may say, well, of course they get it on Sunday

00:42:24.360 --> 00:42:28.620
 morning, but what, what's tough to recognize. And even they'll agree with is not everybody's at the

00:42:28.620 --> 00:42:34.440
 same place wrestling with the same questions or even on the same level of obedience in terms of,

00:42:34.560 --> 00:42:39.240
 right. I'm here in the passage. I'm digesting this. Amen. Pastor, this already applies to my life.

00:42:39.280 --> 00:42:44.820
 And this is the next level that I'm ready to take it to. Some are still on step one. And so that can

00:42:44.820 --> 00:42:49.480
 be very frustrating for a lot of people to hear. What was the book? You said that was based on a

00:42:49.480 --> 00:42:55.880
 book, by the way, I love that talk. Like if, if there's anything people hear today, it's that there's

00:42:55.880 --> 00:43:02.160
 different types of, of messaging. There's different types of communication for different sizes. And, and,

00:43:02.160 --> 00:43:07.400
 and that, that thread, as, as you were describing it, like I could spend the whole episode just talking

00:43:07.400 --> 00:43:13.060
 with you. But like, what was, you said it was based on a book. Yeah. It's, it's church 3.0 by Neil

00:43:13.060 --> 00:43:19.240
 Cole. Church 3.0. One of the chapters in that book. And it actually, when you're talking about

00:43:19.240 --> 00:43:29.020
 micrositing, that book has been super helpful for me to help orient myself, um, into what, uh, a smaller

00:43:29.020 --> 00:43:36.620
 sized group could look like in a microsite environment. Um, because a lot of, a lot of churches that do church

00:43:36.620 --> 00:43:43.780
 online generally do it from a larger scale to begin with. So they're broadcasting the big scale.

00:43:44.280 --> 00:43:49.520
 And because that's what they broadcast and because people kind of imprint when they first, their first

00:43:49.520 --> 00:43:57.760
 experience with that particular church is at the big scale, they have a harder time, um, getting down

00:43:57.760 --> 00:44:04.060
 to the little things. Because if you notice the way that Jesus did it, he called his disciples before he fed

00:44:04.060 --> 00:44:09.120
 the 5,000. So a lot of times we get it a little bit backwards where we show them the big scale first,

00:44:09.120 --> 00:44:14.480
 because it's a lot harder than to have people, you know, we, we think it works, but it generally

00:44:14.480 --> 00:44:21.200
 does it. Well, you know, it's, it's, it's fun. You, uh, you, you said the average is all the stats,

00:44:21.340 --> 00:44:27.300
 there's flew by really fast, but you said that church planning training goes in groups of 70.

00:44:27.640 --> 00:44:32.600
 I think the average church in America, I may be quoting the wrong stat, but I'm pretty sure the

00:44:32.600 --> 00:44:40.540
 average church in America is 78 people. And so this, this idea of let's not just hoard these people in

00:44:40.540 --> 00:44:45.640
 buildings, but let's literally kick them out of the building and empower them with the gospel to do

00:44:45.640 --> 00:44:50.940
 these things and plant the little micro locations or whatever you want to call it. Yeah. It's a

00:44:50.940 --> 00:44:56.620
 little radical ideology. And sometimes it was funny. I used to feel like I was being subversive when I

00:44:56.620 --> 00:45:00.960
 was talking about this, but I realized like, I'm not, I'm not, it's not subversive. It's biblical.

00:45:01.180 --> 00:45:06.920
 Like we just, we just suck at this idea of trying to, you know, get people out of the buildings and

00:45:06.920 --> 00:45:11.280
 you need to talk about it. So. Well, it's interesting too, where even the groups of 70,

00:45:11.880 --> 00:45:16.800
 um, as I think it was like earlier this year when I was going through the scripture again,

00:45:17.360 --> 00:45:22.980
 um, I, it never hit me before, but there was also, there's these two groups. You have like 72 and

00:45:22.980 --> 00:45:28.700
 one and like 70 and another. Um, and somehow I came across scripture where I talked about Jesus,

00:45:28.880 --> 00:45:35.300
 you know, had another group of 70 and I was like, Oh, so there were two groups. So instead of having

00:45:35.300 --> 00:45:42.060
 150, which would be like, you know, or 142 or whatever, um, where, where the pastor would think,

00:45:42.160 --> 00:45:47.580
 Oh, there's more people. Jesus intentionally split the groups up to do what he needed to do.

00:45:47.980 --> 00:45:53.640
 So we had two groups of set one with 70, the other was 72, but the point being, and I think,

00:45:53.640 --> 00:46:00.700
 you know, Jeff, you're right on it is that most churches are primed to do some real church planner

00:46:00.700 --> 00:46:07.220
 training to do training at a level that, um, most churches, if they're in the thousand range,

00:46:07.220 --> 00:46:12.020
 like, you know, the upper 5% or whatever, that, um, it's really difficult to do that on a,

00:46:12.020 --> 00:46:17.300
 on a Sunday, but a church of 70 can do that on a Sunday. And that's a little bit of the,

00:46:17.300 --> 00:46:22.580
 the, the mind shift that can happen is that when you're dealing with different scales of groups,

00:46:22.580 --> 00:46:27.760
 it's better for different types of things. So if your group tends to be smaller, well then just do

00:46:27.760 --> 00:46:33.740
 with that, what is good for that size group. And then, you know, if it gets bigger, then you multiply

00:46:33.740 --> 00:46:38.860
 it out into, if you want to keep training, well then that means that you need to split off that,

00:46:38.860 --> 00:46:45.560
 you know, group into two groups of 70 instead of one big one of 150, because if you go to 150,

00:46:45.840 --> 00:46:48.880
 you're not going to get church planner training done, you're going to get a lot of prayer done,

00:46:49.120 --> 00:46:54.380
 you know, and that'll be great for that, but it just won't help you with the training stuff.

00:46:55.320 --> 00:46:59.580
 You gotta, you gotta get them, you gotta subgroup it if that's what you want to do. And you know,

00:46:59.600 --> 00:47:01.120
 the book kind of details that a little bit too.

00:47:01.800 --> 00:47:05.240
 By the way, like those, and you're just getting back to the audience that's listening,

00:47:05.460 --> 00:47:12.560
 like smaller church people. Some of you guys are at smaller churches and are trying this church online,

00:47:12.560 --> 00:47:18.500
 and some of you are struggling with budgets and why and vision and some of that. I mean,

00:47:18.500 --> 00:47:24.340
 I just want to encourage you guys to keep going. I'm more excited about the idea of a smaller church

00:47:24.340 --> 00:47:30.700
 doing church online than I am a mega church. And just coming from a guy who's literally working

00:47:30.700 --> 00:47:37.400
 in with churches in both environments, a mega church has red tape, it has leadership teams,

00:47:37.400 --> 00:47:43.460
 it has different vision, and it's a very long, in-depth conversation. A smaller church, though,

00:47:43.760 --> 00:47:49.400
 tends to be more of, let's give it a shot. Let's adjust. Let's see what happens. They're more hungry.

00:47:49.940 --> 00:47:55.060
 They're more interested in doing something innovative. And yeah, the budgets may not be in

00:47:55.060 --> 00:47:59.560
 place. But honestly, and just calling out, you know, some of the stuff that's Jason saying,

00:47:59.900 --> 00:48:06.380
 it doesn't require a massive budget to do some of this stuff. It just requires a different way of

00:48:06.380 --> 00:48:10.660
 thinking. Hey, listen, I could sit around here all day and just continue this on. I don't even know

00:48:10.660 --> 00:48:15.240
 how this conversation's been going lengthwise. But I know we're longer than what I said we were

00:48:15.240 --> 00:48:21.940
 going to do. Jason, thank you very much for that. I pray for the day where we actually get global

00:48:21.940 --> 00:48:28.680
 saturation in context through church online. That was beautiful. Ray, hey man, thanks for joining us

00:48:28.680 --> 00:48:35.120
 again. My name is Jeff. This has been the Church Digital Podcast. Thanks for the time, and we'll see

00:48:35.120 --> 00:48:36.760
 you later. Have a good one. See you next time.

